Overall sentiment across the reviews is strongly positive, with many families and professionals praising Rogerson House Memory Care Assisted Living & Day Program for its dementia-focused model, compassionate staff, and robust programming. Reviewers repeatedly highlight that this is a memory-care–only community with specialized programming and a physical layout designed for people with dementia (rectangle unit with central common areas). The facility offers a long activity day (commonly reported as about 9:30 a.m. to 7:30 p.m.) staffed by recreation personnel on each floor, and programming includes music therapy, yoga tailored to residents’ abilities, diverse arts and exercise offerings, and frequent social events. The presence of BU MSW interns and BU medical students is noted as an added clinical and educational resource, and hospice and end-of-life services are available on-site, which reassures families looking for continuity of care.
Care quality and staffing are frequent strong points in the reviews. Many relatives describe staff as attentive, compassionate, dementia-trained, and proactive. There is praise for individualized care planning, personalized diet considerations, an organized medication system, doctor and RN visits with family feedback, and quick responses to nursing needs. Families emphasize the homelike atmosphere, safety, and that residents appear engaged and not lonely. The community is also described as very clean and well-maintained, with staff and directors noted as accessible and responsive. Several reviewers explicitly call it a “second home” for their loved ones and state they feel comfortable leaving residents in Rogerson House’s care.
Facilities and amenities receive consistent positive mention: single rooms, furniture rental during transitions, on-site laundry, an outdoor garden/back area with a gazebo, and on-site grooming services such as a hairdresser and manicure. These features, combined with organized admissions and move-in processes, make transitions easier for families. Reviewers also appreciate that the environment emphasizes a residential rather than a clinical or nursing-home feel, even though nursing staff are present when needed. Day program visitors also receive positive remarks about the level of care.
Management and communication are mostly viewed favorably: directors are described as easy to reach, executive staff as proactive, and communication from staff as generally good. Many reviewers note strong family involvement and that staff welcome and cooperate with families. Positive comments from other professionals and high recommendations from multiple families and experts bolster the facility’s reputation in the community.
However, reviews show some notable concerns and variability. Several reviewers report that after an ownership change there was a perceived decline in management quality and fewer staff check-ins, with at least some instances where staffing was described as inadequate and care suffered. This suggests some inconsistency over time or variability depending on staffing levels and managerial oversight. While most families are very satisfied, a few characterize the facility as a second-choice option or note that the memory-care–only model may not suit every family’s needs. Dining receives only mild criticism in a few reviews, with meals described as just “okay.”
In summary, the dominant themes are high-quality, dementia-specific care delivered in a clean, home-like environment by compassionate and well-trained staff, supported by strong programming and useful on-site services. The facility’s strengths lie in its programming, safety, individualized care, community feel, and accessibility of leadership. The principal caution is evidence of some operational decline or staffing shortfalls following ownership changes, which has affected care continuity for a minority of residents. Prospective families should feel reassured by the many positive, specific reports of care and programming but would be wise to ask about current staffing levels, management stability, and any recent changes during a tour or conversation with administrators to ensure the positive pattern described in most reviews is being maintained.
