Town & Country Health Care Center

    259 Baldwin St, Lowell, MA, 01851
    2.0 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Cosmetic fixes hide poor care

    I placed my father here and I regret it. The rooms are neat, recently painted with new beds and the director was approachable, but the building is outdated and ownership's cosmetic updates don't hide management instability and chronic staff turnover. Maintenance is underfunded, staff were often negligent (my dad was left in bed, lost slippers, experienced mistreatment), care quality was inconsistent and untrustworthy - I give it 0 stars and do not recommend; also note the confusing parking entrance (Westford St vs Baldwin).

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      1.8
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Town & Country Health Care Center

    About Town & Country Health Care Center

    Town & Country Health Care Center in Lowell, MA, gives seniors different care options like short-term rehabilitation, long-term care, and skilled nursing services, and you'll see it's pretty tidy and comfortable with rooms that come furnished, private bathrooms, kitchenettes, air conditioning, Wi-Fi, cable TV, and move-in help, so settling in goes smoother, and the staff keep things going with 12-16 hour nursing care and a 24-hour call system, plus supervised help with daily living tasks like bathing, dressing, medication, eating, and transfers, even for folks who can't get around on their own. Residents dealing with memory loss, chronic health problems, or low mobility get extra support in a safe area where they can't wander off, and they can join memory care programs, music or pet therapy, and other activities like crafts, games, movie nights, arts, fitness sessions, or outdoor trips, always with staff there to help during group outings, and there are business rooms, activity rooms, a library, walking paths, fitness and wellness rooms, and even a movie theater so there's always something happening around here. Dining is pretty flexible too with restaurant-style meals, chef-prepared dishes, and special diets like diabetes- or allergy-friendly options, so most folks can find something they like any time of day, and the team handles housekeeping, laundry, dry cleaning, and there's a concierge along with support for families, so you don't have to worry about those chores, and you see the center as part of a bigger social care platform, so residents get support with medical, mental health, and everyday needs from staff who are there right when you need them. Transportation and parking are available, and the grounds stay attractive, so when family or friends drop by everything looks nice and it feels welcoming and safe, which helps folks settle in and stay connected.

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