Overall sentiment across the reviews is largely positive with strong emphasis on high-quality, compassionate care and a well-maintained, home-like environment. Multiple reviewers call out "exceptional care," describing nursing staff as compassionate, professional, and knowledgeable. CNAs are repeatedly described as hardworking, and staff are characterized as caring and helpful. The facility's smaller size is mentioned positively — reviewers associate it with a friendlier, more personal atmosphere and note that family members are treated nicely.
Facility upkeep and housekeeping receive very favorable comments. The building is described as very clean and well kept, with housekeeping staff called kind and thoughtful. These comments suggest consistent attention to daily maintenance and resident comfort. Dining also receives praise: a specific example of the dietary department honoring a special request (cottage cheese and watermelon) is cited, which indicates responsiveness to individual preferences and some degree of flexibility in meal services.
Despite the strong positives, there are several significant concerns that appear in the reviews and should not be overlooked. The most serious are multiple reports of missing belongings and allegations of theft, including thefts from the library and of personal photo albums. These accounts raise issues about security, inventory control, and how resident property is supervised and handled. Such incidents can substantially erode trust between families and the facility even when clinical care is otherwise good.
Communication style and clinical competence for specific conditions are other recurring issues. Some reviewers note staff who are "sin tact" (insensitive) and lack appropriate bedside manner. A related concern is that staff were perceived as having insufficient knowledge about particular illnesses — the reviews explicitly mention a stroke (derrame) and suggest that staff did not fully understand or meet needs related to that condition. While many reviewers praise nursing as knowledgeable overall, these comments point to unevenness in clinical expertise and interpersonal skills across staff members or shifts.
In synthesis, Royal Taber Nursing Home appears to deliver strong everyday care, with a clean facility, attentive housekeeping, compassionate nursing, and a supportive atmosphere for families. At the same time, there are notable and serious negatives centered on property security and some gaps in staff sensitivity and condition-specific knowledge (notably concerning stroke care). The dominant pattern is positive caregiving and environment paired with targeted operational and training issues that, if addressed, could significantly improve family confidence and resident experience.
