North Adams Commons

    175 Franklin St, North Adams, MA, 01247
    2.9 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff, understaffed; advocate needed

    I'm grateful for the many professional, caring and diligent staff - great therapists, many kind nurses, and residents who felt like family; staff supported us through a death. The building was clean and felt like a positive community presence. However, it's understaffed, therapy time is limited, and I observed unskilled/rude nurses while some CNAs were better; I had concerns about medication management/robotic nursing, security, and difficulty getting dietary customization or advocacy for non-ambulatory residents. I'd recommend it with reservations - be prepared to advocate for care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.90 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.8
    • Meals

      2.0
    • Amenities

      2.9
    • Value

      2.9

    Location

    Map showing location of North Adams Commons

    About North Adams Commons

    North Adams Commons Nursing and Rehabilitation Center sits in North Adams, Massachusetts, covering over 2.5 acres and serving Berkshire County and the nearby regions along the borders of New York and Vermont since 1981, and while it's Christian-affiliated, it welcomes people from all walks of life and backgrounds. The place has 119 certified beds, with about 90 residents each day, in more than 115 private and semi-private rooms that are fully furnished and have flat-screen TVs, free DIRECTV®, telephone service, and Wi-Fi, so folks get some comfort and connection, and there are accessible bathrooms for safety and ease. There's a beauty and barber shop on site, a big rehab gym open seven days a week, and private dining rooms if residents want to gather their families for birthdays or special holidays, and volunteers and pets can visit, which many long-timers seem to appreciate.

    The care covers many levels, with Independent Living, Assisted Living, Memory Care, Long-Term Care, Short-Term Rehab, Skilled Nursing, Respite Care, and even Hospice and Palliative Care. There's both short-term rehab for recoveries after surgery or health setbacks, and long-term skilled nursing for those who need round-the-clock support. The staff has expertise in pain management, wound care, diabetes education, cardiac monitoring, advanced pulmonary and heart failure care, complex neurological conditions such as Parkinson's, MS, and ALS, along with full stroke recovery plans, and residents who need respiratory therapy for problems like COPD or post-acute respiratory failure get help from specialized teams. Peritoneal dialysis and enteral therapy are available for those who need them. Psychiatric services are provided, along with support to reduce off-label use of antipsychotics and sepsis prevention programs, and a registered dietician is on staff to look after nutrition. Speech and language therapy, occupational therapy, and physical therapy are all available through on-site professionals, and there are programs for orthopedic rehab and specialized cardiac and pulmonary care, which means recovery and adapting to life's changes are priorities.

    The community includes many activities-exercise sessions, music, crafts, and planned outings-and recreational programs are scheduled to keep people engaged and encouraged, and families can take part in special celebrations. Staff members also help create personalized plans for care, always in coordination with healthcare professionals and visiting doctors. They focus on preventing falls and strive to improve quality of life by supporting social, health, and emotional needs. The nutrition program follows dietary guidance with regular input from the dietitian to try to keep residents well-fed and healthy.

    North Adams Commons belongs to the network of Integritus Healthcare, managed by Integritus Healthcare Management Services Inc, Willowood Extended Care Services Inc, Gabriel Naventi, and Robert Post, and has guidance from Berkshire Healthcare. It uses advocacy programs for resident and caregiver rights and has resources like newsletters and member updates, plus an online job platform to support staff training. Inspections have found a higher nurse turnover rate than average at 62.5%, with nurse hours per resident not listed, and there are documented deficiencies-19 in total-with three concerning infection control and one infection control violation, so policies have been put in place for vaccinations and better infection protocols, and the facility works on making sure care plans meet each resident's needs with specific timelines and actions required by regulations.

    Families considering North Adams Commons can access information about care options, amenities, and programs through an online brochure system, and local senior living advisors can offer help if folks aren't sure where to start. The facility keeps an active role in senior living efforts across the community, contributing to wellness and end-of-life care, providing care transitions, and always looking for ways to prevent avoidable hospital readmissions, but as with any care setting, it's important to check updated reports and ask questions when researching the best fit for a loved one.

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