Mt Greylock Extended Care

    1000 North St, Pittsfield, MA, 01201
    3.9 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Compassionate care, but communication issues

    I received excellent medical care and rehab - nurses, PT/OT and staff were compassionate, skilled and felt like family; Phil and several nurses went above and beyond and I'm grateful. That said, the place has persistent issues: small, sometimes unclean rooms, slow call responses, poor med/bed management, food/portion complaints, and excessive entry codes/security. Communication failures were serious (no interpreters/IPAD used for a deaf patient, masks hiding cues) and I experienced unacceptable lapses (fall/bedside table not replaced). Overall a top rehab/extended-care option in the area if you value clinical skill and compassion, but go in aware of staffing, cleanliness and communication shortcomings.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.88 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.9
    • Meals

      3.3
    • Amenities

      3.0
    • Value

      4.0

    Location

    Map showing location of Mt Greylock Extended Care

    About Mt Greylock Extended Care

    Mt Greylock Extended Care sits near Pontoosuc Lake and Reid Middle School in Pittsfield, MA, and offers a lot of different care services for seniors, so folks can find help here with independent living, assisted living, memory care, skilled nursing, short-term rehabilitation, long-term care, respite, hospice, and palliative care, and the place handles complex medical needs from wound care to diabetes and neurological conditions like Parkinson's, MS, and ALS, with person-centered care and experienced staff. You'll see options for private and semi-private rooms that come fully furnished, with central air conditioning controls, attached bathrooms, lounge areas, flat-screen TVs with free cable, Wi-Fi, and free telephone service, so residents can feel at home and have access to what they need for comfort, and there's a beauty/barber shop, a library and media center, and dining halls, which makes day-to-day life a bit easier for seniors who may need a hand with personal care, meals, or just want to stay active. They provide dining and nutrition services, medication monitoring, support from specialists like podiatrists, dentists, optometrists, and even on-site X-ray service, while a team of professionals works with physicians' orders to create personalized care for every resident whether someone's here for a short stay or needs ongoing care.

    This facility is approved by the Joint Commission on Accreditation of Healthcare Organizations, which usually says something about standards, and the team can help with everything from physical, occupational, and speech therapy to pain management and wound care, using a state-of-the-art rehab gym that's open every day of the week, so folks recovering from surgery, injury, or illness can get back on their feet with proper support. Mt Greylock Extended Care runs some unique programs, like the Steps to Strength and life enrichment programming, meaning residents can join in on planned activities and therapies to help keep their minds and bodies active, and you'll find round-the-clock nursing and help for people needing advanced cardiac care, orthopedic rehab, stroke recovery, or help managing chronic diseases like COPD and heart failure. There are programs here for falls prevention, health safety, managing sepsis, and a focus on smooth care transitions, and the staff supports both the resident and family during hospice and palliative care, offering pain and symptom control, counseling, and even coordination of specialized equipment when needed.

    People can spend time on their own private patios or in shared indoor spaces, and the community runs a culture change initiative to keep care centered around the resident's needs, looking to improve quality of life and support independence as much as possible. Memory care is available for folks with dementia, and the facility has respite care for short stays when family caregivers need a break. Recreational therapy, counseling from dieticians and psychiatric staff, social activities, and help with everyday tasks are part of life here too, so seniors with different abilities and health challenges can find the help they need. Mt Greylock Extended Care works to keep residents safe and well, giving access to local doctors and hospitals if something more urgent comes up, and they aim at making life comfortable for people who need a little support or a lot of care as they age.

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