Newfield House Convalescent Home

    19 Newfield St, Plymouth, MA, 02360
    4.6 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Exceptional caring staff, comfortable home

    I placed my mother at Newfield House and feel fortunate - the staff from gardeners to nurses (including the owner and long-tenured team) are professional, attentive and genuinely caring. The bright, clean facility with private, apartment-style rooms, beautiful gardens and ocean views feels homey, offers many activities, and has given us real peace of mind. It's pricey and a bit old-fashioned with photos that seemed idealized, but the exceptional, family-like care made it a fantastic experience.

    Pricing

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    Amenities

    4.58 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      4.6
    • Amenities

      4.7
    • Value

      1.0

    Pros

    • Dedicated, attentive and caring staff
    • Long‑tenured/stable employees
    • Owner actively involved and knows residents by name
    • High level of medical and personal care
    • Clean and well‑maintained facility
    • Private, homey/apartment‑style rooms (not hospital‑like)
    • Bright, cheery interiors with natural light
    • Beautiful grounds and gardens, ocean view
    • Intimate, family‑like atmosphere
    • Excellent special events and many activities
    • Comfort and contentment of residents (peace of mind for families)
    • Convenient proximity to Cape Cod and Nantucket
    • Private pay model

    Cons

    • Expensive / cost concerns
    • Private‑pay requirement may limit affordability
    • Some reviewers noted misrepresented or misleading photos
    • Facility described by some as old‑fashioned or dated
    • Reports of limited daily activities despite strong special programming
    • Occasional concerns about respect and dignity for some residents

    Summary review

    Overall sentiment in the reviews is strongly positive with consistent praise for the quality of care and the people who provide it. Multiple reviewers emphasize that staff are dedicated, attentive, capable, and professional — using words such as "saints," "incredible," and "exceptional" to describe nurses, aides and ancillary staff (from gardeners to nurses). Families repeatedly report that residents are well cared for, comfortable and content, and that the staff provided reassurance and peace of mind during stressful transitions. Longevity of staff and a family‑type atmosphere are recurring themes, suggesting stability and personal familiarity between caregivers and residents.

    Care quality and staff: Reviews repeatedly highlight a high level of clinical and personal care. The owner and leadership are noted as actively involved, with several comments that the owner (referenced by name in some reviews) knows guests by name and maintains an engaged presence. That hands‑on management combined with long‑tenured staff contributes to a family vibe where staff are seen as helpful, warm, and deeply invested in residents' wellbeing. Multiple families describe feeling fortunate to have found the home and credit staff for making difficult times more bearable.

    Facilities and environment: The facility is described as bright, cheery and clean, with ample natural light, private rooms that feel homey or apartment‑like rather than institutional, and well‑kept grounds and gardens. Ocean views and proximity to Cape Cod/Nantucket are noted as location advantages. The grounds and gardening staff receive praise alongside clinical staff, reinforcing an overall pleasant atmosphere. At the same time, a portion of reviewers characterize the building as old‑fashioned or dated and raise concerns that marketing photos may not accurately reflect the current condition, indicating a mismatch between expectations set by promotional material and reality.

    Activities and daily life: Reviews mention a robust roster of "excellent special activities" and many wonderful events, which families appreciate. However, there is a clear caveat: some reviewers feel daily activities are limited. This suggests the facility does well with occasional or special programming but may have less consistent day‑to‑day engagement for residents who want routine activity offerings. Prospective families should clarify the frequency and type of daily programming if that is important for their loved one.

    Management, transparency and cost: Management presence is a strong positive in many reviews — ownership involvement is tied to a personal touch and responsiveness. Conversely, cost comes up as a significant downside: the home is described as expensive and operates on a private‑pay basis, which may restrict access for some families. Additionally, a few reviewers raise concerns about dignity and respect in isolated instances; while these comments are less numerous than the praise, they are important considerations and suggest that prospective families should ask specific questions about resident dignity, staff training, and complaint resolution.

    Overall assessment: Newfield House Convalescent Home appears to be a small, intimate, family‑oriented facility with a strong, stable caregiving team, well‑maintained grounds, and private, home‑like rooms. The most consistent strengths are the staff quality, cleanliness, and the sense of individualized attention provided by an engaged owner and long‑serving employees. Trade‑offs include cost (private pay/expensive), occasional perceptions of being dated or misrepresented in photos, and a reported gap between special events and everyday activity programming. For families who prioritize close personal care, continuity of staff, and a homelike setting near Cape Cod, Newfield House is frequently recommended by reviewers; those most concerned about affordability, modern facilities, or daily activity schedules should investigate those areas further before deciding.

    Location

    Map showing location of Newfield House Convalescent Home

    About Newfield House Convalescent Home

    Newfield House Convalescent Home sits in Plymouth, Massachusetts and has offered nursing care since 1962, run by a family from the area, with many staff members staying for years and becoming familiar faces to residents, which makes the place feel more like a large, private home than a hospital and you'll see large windows, rose gardens, and quiet music in the pagodas, giving it a peaceful yet lively feel. Residents here get 24-hour nursing care for many needs, as the care team includes nurses, certified nursing assistants, social workers, a dietician, a pharmacist, and other specialists, all handling care as prescribed by doctors, and it's a Level III nursing home that can care for folks with advanced illnesses and disabilities as well as those who just need short-term help after the hospital. The nurse-to-resident ratio stands at about 1 to 9, and there's one aide for every five people, which means staff can pay special attention, especially since Newfield House doesn't deal with Medicare or Medicaid, so the paperwork stays lighter and staff can focus more on care rather than forms, and families have said this lets them feel more supported, too.

    Residents can bring their own furniture to make their rooms feel like home, as long as there's a hospital bed in place for safety, and privacy matters here, as does family involvement, with activities that include cocktail hours, cookouts, holiday dinners, and other special events that let families join in. There's a full activities program with games, organized events, entertainers, and even outings. Every meal's made by an in-house chef with experience in culinary arts and a background in hospitality, and the kitchen regularly wins awards for food and dining. You'll find amenities like wireless internet, a beauty salon run twice weekly by outside stylists, a monthly barber visit for men, satellite TVs in the lounge and dining room, and regular religious services.

    Newfield House offers flexible visiting hours, daily activities, a library service with large print books from the Plymouth Public Library, and round-the-clock staff who provide both nursing and personal care. The staff here, including the Director of Nursing who has managed a Dementia Care Unit, show both skill and a friendly attitude that families and residents have noticed. Hospice and rehabilitation services are available from outside agencies, and the care team can bring in outside health services if needed. Short-term respite stays are available if someone needs a break or is coming out of the hospital, but a four-week minimum is required.

    Residents can enjoy panoramic views of Plymouth Bay and the beaches while knowing the staff's always there if help is needed. Nutritious, homestyle meals are served every day. Social, physical, and mental engagement is encouraged through daily activities, with a strong focus on everyone's dignity and independence. Newfield House stands out as locally owned, with a tradition of warmth, family orientation, helpfulness, and a high quality of life, and it's received praise for its food, activities, staff kindness, friendly culture, and quality nursing care. Care is all-inclusive in one daily rate, reviewed very positively by residents and their families, who often mention the genuine warmth and fun atmosphere that makes recovery or long-term living there a bit easier and brighter.

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