Pricing ranges from
    $6,768 – 8,121/month

    Fenno House

    540 Hancock St, Quincy, MA, 02170
    4.3 · 10 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    5.0

    Outstanding staff, clean affordable living

    I live here and the staff - especially Fenno and the CNAs/nurses - are outstanding, attentive and never turn down a request. My apartment is very clean and nice; the building is older and being remodeled so it's not fancy but improving. Dining and activities are lovely and inclusive (food can be hit-or-miss and they sometimes use Uber Eats), but it's affordable and I highly recommend it.

    Pricing

    $6,768+/moSemi-privateAssisted Living
    $8,121+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.30 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.8
    • Meals

      4.2
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • Caring, compassionate nursing staff and CNAs
    • Attentive aides who respond promptly to requests
    • Friendly and helpful administration and maintenance
    • Clean, well-maintained resident rooms
    • Beautifully decorated dining room and common areas
    • Nourishing meals and positive dining experiences (many reviews)
    • Active, inclusive activities and programming
    • Residents report feeling well nourished and engaged
    • Affordable pricing and perceived good value
    • Private apartments available
    • Outstanding overall care and strong staff commitment
    • Ongoing remodel/updates to the facility

    Cons

    • Inconsistent food quality reported by some (one note of poor food)
    • Some reliance on Uber Eats for food
    • Building is older and needs updating in places
    • Construction and remodeling can be disruptive (construction in front)
    • Limited space — described as small with little room
    • Not a fancy facility; basic accommodations
    • A minority of reviewers described the place as 'slummy' or in poor condition

    Summary review

    Overall sentiment across the reviews is predominantly positive, with a strong emphasis on high-quality, compassionate care delivered by nursing staff, CNAs, and aides. Multiple reviews highlight that staff are attentive, responsive, and rarely if ever decline requests; several reviewers specifically praise the consistency of care and how needs are met promptly. Administration and maintenance are frequently described as helpful, reinforcing the impression of a well-managed, resident-centered operation. Many reviewers characterize their experience as excellent or outstanding and explicitly recommend the facility.

    Care quality is a clear strength. Comments about compassionate nurses, resident care assistants, and attentive aides appear repeatedly. Reviewers note that residents are well nourished, engaged, and supported; that requests are met; and that CNAs and nursing staff are particularly attentive. This theme is reinforced by phrases like "never declined a single request," "outstanding care," and "wonderful experience," suggesting a reliable level of hands-on support and resident satisfaction with daily care.

    Staff and management receive consistently favorable mentions. Beyond direct care staff, administration and maintenance are called helpful, and the staff overall are described as friendly and supportive. These positive impressions of personnel help explain why reviewers often tag the facility as a good value and recommend it to others. The combination of responsive staff and affordable pricing is a recurring pattern, with multiple reviewers explicitly noting the facility's affordability relative to alternatives.

    Facilities and cleanliness are reported in mixed but generally positive terms. Many reviewers praise clean, nice rooms and beautifully decorated common areas and dining rooms; rooms are called "very clean" in several summaries. At the same time, the building is acknowledged as older and in need of updating in places. Several notes refer to ongoing remodeling, which some reviewers view positively as an investment in improvements, while other comments mention construction in front and potential disruption. A minority of reviews use strong negative language (for example, calling the place "slumpy"), indicating that perceptions of the building's condition are not uniform. Overall, the interior common areas and room cleanliness are strengths, but the age of the building and exterior/updating needs are recurring concerns.

    Dining and food receive mostly positive remarks but with notable caveats. Multiple reviewers describe meals as nourishing, great, and sustaining — residents report being well fed and enjoying the food services. Conversely, at least one review criticized food quality and pointed out the use of Uber Eats, implying reliance on external delivery for some meals and inconsistency in food standards. This split suggests that while many residents are happy with dining, there are isolated reports of variability and questions about meal sourcing that prospective residents or family members may want to clarify.

    Activities and resident engagement are consistently reported as positive. Reviewers mention great, inclusive activities and programming that keep residents engaged. The facility’s small size can contribute to a more intimate, community feel for some, but it also feeds into criticisms about limited space and storage. Multiple reviewers describe the facility as small with "no room for anything," indicating constrained physical space for belongings, programming, or expansion.

    Value and recommendation patterns are strongly favorable: affordability, private apartment options, and the combination of caring staff and clean living spaces lead several reviewers to recommend the facility and consider it good value compared to other options. However, notable concerns that emerge and should be weighed by prospective residents include inconsistent reports on food quality, the property's age and visible construction/updating needs, limited space, and at least one harshly negative characterization of conditions. These divergent points suggest that while the majority experience is positive, there is variability in perceptions that may relate to expectations, apartment location, or timing relative to remodeling work.

    In summary, the dominant picture is of a small, affordable senior living facility with an exceptionally caring and responsive staff, clean rooms, attractive common areas, inclusive activities, and many satisfied residents. Key trade-offs are an older building undergoing remodeling (which can cause temporary disruption), occasional concerns about food consistency and reliance on external delivery, and limited physical space. Prospective residents should weigh the strong care and staff responsiveness and the facility’s affordability against the building’s age and space constraints, and may want to ask management about current construction timelines and dining plans to ensure their priorities are met.

    Location

    Map showing location of Fenno House

    About Fenno House

    Fenno House offers a welcoming living environment for individuals seeking moderately priced studio and one-bedroom apartments in a supportive community setting. Designed to provide comfort and convenience, each apartment features a fully applianced kitchen, full bath, large closets, and private balconies. Residents can enjoy the security and peace of mind that comes with 24-hour staffing and on-site wellness monitoring by nursing professionals, ensuring both safety and attentive care.

    Catering to daily living needs, Fenno House provides personal care and medication management services tailored to each resident’s requirements. Housekeeping and laundry services relieve residents of daily chores, creating more time for relaxation and engagement. A key aspect of life at Fenno House is the dining experience, with two daily meals served in the communal dining room, fostering both nutrition and opportunities for social interaction.

    Social engagement is central to the Fenno House experience, with a full schedule of twice-daily group activities and plentiful common spaces that invite residents to connect and participate. These activities, held throughout the day, help build a vibrant and supportive community. For those seeking temporary arrangements, short-term respite stays are available, providing flexibility in care and support when needed.

    Fenno House’s location plays a significant role in its appeal, situated within steps of grocery stores, restaurants, retail shopping, houses of worship, and public transportation. Its accessibility opens the doors for residents from across the South Shore, including towns such as Quincy, Milton, South Boston, Dorchester, Weymouth, and Braintree, to become part of this thriving community. The proximity to essential services and social outlets ensures that residents can maintain an active and connected lifestyle.

    Common areas within Fenno House offer inviting spaces for residents to relax, converse, and participate in activities. The commitment to community and coordinated services is evident in every aspect of daily life, from wellness monitoring to regular group events and inviting dining experiences. Whether residents are looking for long-term accommodation or a short-term respite stay, Fenno House stands out as a place where comfort, care, and community come together seamlessly.

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