South Shore Rehabilitation & Skilled Care Center

    115 North Ave, Rockland, MA, 02370
    2.4 · 36 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Filthy, unsafe facility with neglect

    My stay was mixed: a few nurses and PT/OT were caring and helped my rehab, but overall staff were often unresponsive-phones never answered, call buttons slow, long delays-and communication was poor. The facility was filthy with strong odors and rodents, food was awful, and I experienced heat/AC issues; personal items and meds went missing. Safety, compassion, and rehab were inconsistent and I felt neglected. I would not recommend this place for a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.44 · 36 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.3
    • Meals

      1.2
    • Amenities

      1.2
    • Value

      1.0

    Location

    Map showing location of South Shore Rehabilitation & Skilled Care Center

    About South Shore Rehabilitation & Skilled Care Center

    South Shore Rehabilitation & Skilled Care Center in Rockland, MA, sits at 115 North Ave and offers skilled nursing care around the clock for residents needing either short- or long-term support, so people who are dealing with medical complexities or chronic illness can feel safe knowing someone's always there. The center can handle respite stays, hospice needs, Alzheimer's and memory care, and has a focus on palliative and end-of-life support for both residents and their families, which means they try to provide a comforting environment during tough times. The staff, including primary and specialty care providers, works with residents to help manage medications, and they listen to advice from a registered dietitian about nutrition, so meals are planned for specific needs, and chefs give folks menu choices to enjoy in a pleasant dining room, while people who like fresh air can use the enclosed courtyard outside or relax in the indoor community living area. The rehabilitation side of things uses programs like physical, occupational, and speech therapy, and there's also outpatient therapy, so people recovering from surgery, injuries, or certain conditions like orthopedic or pulmonary problems can work to regain movement and function, and the staff tries to help everyone get as independent as possible. Residents find options for private or semiprivate rooms, already furnished to make moving in easier, while support groups and family counseling are available for those who want them. Veterans can access specialized care through a VA contract, and the facility supports people dealing with substance use, too. Life enrichment programs fill the calendar and try to keep people engaged, and the clinical care teams help bridge the gap between hospital and home after a setback, all with a patient-centered approach. The facility is privately managed by Athena Health Care Systems, has a history of service in the area, follows strict care and safety policies, and works on projects like falls prevention and reducing unnecessary medications. They've received several accreditations and take part in campaigns like Fight the Flu, offering education and support not just for residents, but for families, staff, and even the broader community, though one public review currently shows a low score, so people may want to visit and judge things for themselves.

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