Southwick Village

    802 College Hwy, Southwick, MA, 01077
    4.8 · 68 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Caring staff, beautiful grounds, billing

    I'm a resident and overall glad we moved here - the frontline staff are knowledgeable, caring and proactive, apartments and cottages are clean, roomy and beautifully maintained, the grounds and amenities feel like a vacation, and dining and activities keep people engaged. Communication and care are excellent (they spotted a UTI, coordinated rapid hospital/therapy care, and follow up promptly), which gives us real peace of mind. Downsides are corporate management and billing - high staff turnover, disorganized move-ins, confusing/misinformed pricing (utilities and meal charges), and occasional staffing shortages at meals. If you watch the paperwork and can afford the cost, I'd recommend it for the compassionate, attentive staff who make this a wonderful place despite administrative issues.

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    Amenities

    4.76 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      4.3
    • Amenities

      4.6
    • Value

      3.9

    Location

    Map showing location of Southwick Village

    About Southwick Village

    Southwick Village is a senior living community in Southwick, Massachusetts that sits on 46 acres of wooded land filled with towering maple trees, nature paths, walking areas, and scenic New England views, with cottage homes, villas, and modern apartments for independent living, assisted living, and memory care all available, so residents may have their own private, unfurnished space that often comes with a washer and dryer, full kitchen or kitchenette, attached garages, and sunroom, plus options like patios, balconies, or full basements, and most homes include central air conditioning, Wi-Fi, and cable or satellite TV, as well as storage and closet space. The community allows pets like cats and small dogs, and sometimes large dogs, so long as residents care for their animals. There are flexible visitation hours, 24/7 open access, and no entrance fees or buy-in is required, with several payment options, such as credit card, private pay, checks, insurance, or VA benefits, though a credit check may be necessary for some services.

    Residents have access to a clubhouse called "The Social House," as well as a gym with exercise classes such as yoga, Tai Chi, stretching, and chair fitness, and there's an art and painting studio, a community garden, and frequent seasonal or themed events, arts and crafts, music, and social activities that are organized by a dedicated staff. There are also outings, cultural events, and partnerships with clubs, plus a calendar of social, spiritual, and technology activities, and a daily dining program with restaurant-style meals made fresh from quality ingredients, available both in a communal dining room or as room service, and guests can join meals as well. The kitchen appliances found inside units might include dishwashers, disposals, microwaves, ovens, ranges, and full-sized refrigerators, much like in a regular house, and homes feature a choice of carpet, hardwood, laminate, tile, or vinyl flooring.

    The community provides housekeeping, laundry, linen services, and exterior home maintenance, along with snow plowing, landscaping, and utility services that include high-speed internet, cable, water, and heating-usually oil heat and air conditioning with ceiling fans. Southwick Village is close to the Southwick Rail Trail and a nearby 18-hole golf course designed by Francis Kelleher, so there's plenty to enjoy outdoors, as well as easy access to walking and hiking areas. Safety and security features include emergency response systems, personal medical alert systems, safety checks, and preparedness plans, with support always available, making sure residents feel safe day and night.

    Specialized care is available in licensed neighborhoods for those with Alzheimer's or other forms of dementia, with a memory care program designed to lessen confusion and prevent wandering. Assisted living residents can receive help with bathing, dressing, medications, cooking, and other daily tasks, while those in independent living have a more hands-off, maintenance-free lifestyle, with help available if ever needed. The staff offers aid with veterans' benefits, and religious services are held. Health and dietary needs are met too, with specific menus and accommodations for diabetic, low fat, or low salt diets. There's also in-home health care, skilled nursing, home care, hospice, and respite care, so people get the help they need in the environment that's best for them. Southwick Village's community is known for being warm, friendly, and supportive, with a focus on providing comfort, safety, and a wide range of activities, all surrounded by the peace and beauty of western Massachusetts.

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