Walpole HealthCare

    160 Main St #4037, Walpole, MA, 02081
    2.2 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care, filthy facilities, dishonest

    I trusted this place with my mom after surgery and it was a nightmare. Weekday therapists and some nurses were excellent, but nights/weekends were neglectful and unresponsive. Medications, inhalers and oxygen were mishandled or missing, call buttons ignored, and my loved one was left deconditioned and bedridden. Rooms were filthy (ants, urine/feces smell), showers rare, belongings went missing, and dietary/medication requests were ignored. Rehab was inconsistent-sometimes great PT/OT, often no therapy and zero dignity. Management was unhelpful, billing was outrageous, and family was not notified of serious events. I would avoid this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.24 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      1.9
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Walpole HealthCare

    About Walpole HealthCare

    Walpole HealthCare offers senior living with a focus on keeping residents comfortable and safe, so people who live here get help with daily activities if they need it, or they can use assisted living, skilled nursing, independent living, memory care, and short-term respite options, all in one place, and everything's set up so wheelchair users can get inside and park easily without trouble. The staff includes nurses, therapy professionals, and caregivers who work all day and night, every day of the week, so there's always someone nearby if anyone needs help, and therapy programs for both short-term rehab and long-term care needs, with nursing and rehab staff working in longer shifts to provide support during recovery. Residents find private rooms with air-conditioning, their own bathrooms, kitchenettes, cable, phones, and Wi-Fi, so they don't have to share unless they want to, and the cleaning and linen services keep things fresh. The dining area serves meals like you'd get in a restaurant, with options for special diets such as diabetes-friendly meals, and everyone gets full meal service. There are fitness rooms, gardens, community spaces, beauty salon, library, a computer center, and a wellness center, so people can stay busy with activities, join outings, use the transportation service, relax inside or out, or go online. There's a full 24-hour call system for safety, and memory care is available for those needing help with Alzheimer's or dementia, with secure areas and activities for memory support, and staff are trained to work with all kinds of care needs. Walpole HealthCare aims for patient-centered care and keeps the environment inclusive so everyone feels respected, and the staff work together so families and residents know they can trust the care, whether they're here short-term or long-term.

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