Saint Camillus Hospital

    St Camillus Hospital, 447 Hill St, Whitinsville, MA, 01588
    3.7 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Loving staff; serious safety concerns

    I found the staff loving, kind and dedicated - units were very clean, peaceful, students thrived there, and my aunt loved it. But I also saw serious problems: chronic short-staffing, a depressing, remote location, poor rehab that left a patient worse, suspected improper overmedication with Cymbalta without consent, and neglect leading to severe dehydration/malnutrition and unresponsiveness (with a guardian battle). Mixed feelings - caring people, but significant safety concerns mean visit, ask questions, and monitor closely.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.70 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      3.7

    Pros

    • Caring and kind staff
    • Care-first resident focus
    • Supportive, helpful management
    • Strong teamwork among staff
    • Peaceful environment
    • Very clean units
    • Good learning environment for student nurses
    • Financing made easy
    • Facility described as nice and lovely to work at
    • Loved and recommended by some family members

    Cons

    • Alleged improper medication administration without consent (Cymbalta)
    • Widespread use of Cymbalta and suspected overmedication
    • Multiple reports of residents in wheelchairs associated with medication concerns
    • Neglect allegations leading to unresponsiveness
    • Reports of severe malnutrition and dehydration
    • At least one reported patient death linked to care concerns
    • Short-staffing issues
    • Rehabilitation care perceived to have worsened a patient
    • Depressing atmosphere reported by some reviewers
    • Remote or undesirable location ('boonies')
    • Guardianship/guardian ad litem legal disputes involving care decisions

    Summary review

    The reviews for Saint Camillus Hospital present a mixed but emotionally charged picture, with a strong split between heartfelt praise for individual staff and troubling allegations of serious clinical failures. Many reviewers emphasize that the staff are caring, kind, respectful, and genuinely invested in residents—comments highlight helpful management, strong teamwork, clean and peaceful units, and an environment that supports student nurses. Several family members explicitly say their loved ones were well cared for and that financing and administrative interactions were easy. These consistently positive notes point to a person-centered culture among front-line workers and an institutional appearance and cleanliness that some find comforting.

    However, a number of reviewers report very serious clinical and safety concerns that cannot be ignored. Multiple summaries allege improper medication practices, specifically naming Cymbalta (duloxetine) given without consent or in a widespread manner; reviewers also connect suspected overmedication with residents being sedated or confined to wheelchairs. There are stark allegations of neglect resulting in unresponsiveness, severe malnutrition and dehydration, and at least one reviewer linking these conditions to a patient death. One reviewer explicitly states that rehabilitation care left a patient worse than before. Together, these reports raise red flags about medication management, nutrition/hydration monitoring, clinical oversight, and the quality of rehabilitative services.

    Staffing and atmosphere appear to be uneven themes across reviews. While many describe the staff as lovely, inspirational to students, and genuinely caring, there are repeated comments about being short-staffed and an occasionally depressing atmosphere. This combination suggests that while individual caregivers strive to provide compassionate care, systemic constraints (like inadequate staffing levels) or facility culture issues may limit their ability to meet all residents’ needs consistently. The presence of both enthusiastic endorsements from employees/learners and critical accounts from families suggests variability in experiences—some residents and shifts may receive strong, attentive care while others may suffer lapses.

    There is also a legal and decision-making element present in the feedback: at least one review mentions a guardianship battle and involvement of a guardian ad litem. This indicates disputes over care decisions and possibly contested consent or oversight, which could be related to the medication and neglect concerns raised. Location and environment are additional practical considerations: reviewers note the facility is in the “boonies,” which may be inconvenient for some families, and some find the atmosphere depressing despite clean, peaceful units described by others.

    In summary, Saint Camillus Hospital receives considerable praise for its compassionate staff, clean units, and role as a supportive learning site for student nurses. At the same time, there are multiple serious allegations involving medication practices (notably Cymbalta use), potential overmedication, neglect, malnutrition, dehydration, and at least one death. Reports of short staffing and a depressing atmosphere add to concerns about consistency of care. The reviews point to a facility with strong individual caregivers but with potential systemic problems in clinical oversight, staffing, and possibly medication and nutritional management. These mixed signals suggest prospective residents and families should weigh the positive personal testimonies against the severe negative allegations, and pursue direct inquiries into medication policies, staffing levels, incident histories, and regulatory/inspection records before making decisions.

    Location

    Map showing location of Saint Camillus Hospital

    About Saint Camillus Hospital

    Saint Camillus Hospital, also called St Camillus Nursing Home, sits on 447 Hill Street in Whitinsville, Massachusetts, and goes back to the 1960s when the Brothers of the Order of St. Camillus built it as a hospital for people with incurable diseases, but over time it's changed into a skilled nursing facility run since 2002 by a local non-profit, offering both long-term and short-term care, assisted living, rehabilitation, and memory care for seniors, and the grounds include a historic mansion called Father Turci Manor that was restored in 1999, built originally by George Marston Whitin back in 1911. This place provides skilled nursing 12-16 hours a day, help with daily living like bathing and dressing, 24-hour resident supervision and call system, and specialized memory care for those with Alzheimer's or dementia, and offers medical services from wound care and pain management to IV antibiotics, physical, occupational, and speech therapy, plus palliative and psychiatric care, so residents get a wide range of help as needed, and the staff is known for being experienced and caring, with ratings over the years usually around B+ for nurse quality and facility inspections, even though historical ratings have ranged down to D as well. Rooms come fully furnished with kitchenettes, private bathrooms, air conditioning, cable, telephone, Wi-Fi, and regular cleaning and linen service, so people stay comfortable, and the common spaces include a dining room, beauty salon, fitness room, computer center, gaming room, small library, wellness center, and outdoor areas like gardens, which gives residents a lot of options to stay busy. When it comes to meals, there's restaurant-style dining with three chef-prepared meals each day, options for special diets, and awards for "Best Meals and Dining" along with friendly service. Transportation for medical appointments and errands is available, along with in-house services like therapy, nutritional counseling, and in-home help. The community feels homelike, with dedicated activity calendars, educational lectures, arts and crafts, worship services, fitness programs, planned outings, and resident and family councils that help give folks a say in daily life. Both Medicare and Medicaid are accepted, the place runs as a continuing care retirement community, and it stays near full with an occupancy around 95 percent, making it a steady option for many local families who want attentive, compassionate care and a familiar setting as folks age.

    People often ask...

    Nearby Communities

    • A woman in a red dress and red face mask playing the violin while another woman in a black dress plays a grand piano in a room with wooden paneled walls and abstract artwork hanging behind them.
      $15,000 – $25,000+4.8 (47)
      Studio • 1 Bedroom • 2 Bedroom
      assisted living

      Inspīr Carnegie Hill

      1802 2nd Ave, New York, NY, 10128
    • Street-level view of a multi-story brick and glass high-rise with large windows and people and cars at the sidewalk.
      $17,000 – $23,450+4.5 (31)
      Studio • 1 Bedroom • 2 Bedroom • Semi-private
      assisted living, memory care

      The Apsley

      2330 Broadway, New York, NY, 10024
    • A tall, modern multi-story building with many windows reflecting sunlight, situated on a city street at sunset with people crossing the street and cars parked along the road.
      $8,900 – $15,600+4.7 (72)
      Studio • 1 Bedroom
      assisted living, memory care

      Sunrise at East 56th

      139 E 56th St, New York, NY, 10022
    • Tall modern high-rise with a glass and brown facade at a city street intersection.
      $10,800 – $25,500+4.4 (86)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      Coterie Hudson Yards

      505 W 35th St, New York, NY, 10001
    • Front exterior view of The Bristal Assisted Living at Wayne building with a covered entrance, a white car parked under the canopy, surrounded by trees and landscaping under a blue sky with some clouds.
      $4,500+4.1 (51)
      1 Bedroom
      independent, assisted living, memory care

      The Bristal Assisted Living at Wayne

      1440 Hamburg Tpke, Wayne, NJ, 07470
    • Exterior view of a senior living facility with a circular driveway, landscaped garden, benches, and a central water fountain under a partly cloudy sky.
      $4,750+4.6 (111)
      suite
      independent, assisted living, memory care

      Brightview Greentree - Senior Independent Living, Assisted Living, Memory Care

      170 E Greentree Rd, Marlton, NJ, 08053

    Assisted Living in Nearby Cities

    1. 15 facilities$6,318/mo
    2. 6 facilities
    3. 13 facilities$8,299/mo
    4. 20 facilities$7,465/mo
    5. 26 facilities$7,102/mo
    6. 72 facilities$6,645/mo
    7. 29 facilities$8,398/mo
    8. 47 facilities$7,397/mo
    9. 6 facilities
    10. 28 facilities$6,230/mo
    11. 6 facilities
    12. 30 facilities$6,946/mo
    © 2025 Mirador Living