The Hermitage HealthCare

    383 Mill St, Worcester, MA, 01602
    2.3 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.30 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.3
    • Meals

      2.1
    • Building

      2.4
    • Value

      2.0

    Location

    Map showing location of The Hermitage HealthCare

    About The Hermitage HealthCare

    Hermitage Healthcare is a medium-sized, for-profit nursing home facility that provides both short-term rehabilitation and long-term care services. With 101 beds available, this community serves individuals who require varying degrees of medical and personal assistance, participating in both Medicare and Medicaid programs to accommodate diverse financial needs. The facility is not a part of a continuing care retirement community, and does not operate within a hospital, focusing its efforts solely on dedicated nursing home care for its residents.

    For those in need of rehabilitation following hospitalization, Hermitage Healthcare offers short-term stays focused on helping patients regain strength and independence after medical events such as stroke, heart attack, infection, or accidental injuries. The short-term rehabilitation program is designed with the primary goal of returning residents to their homes whenever possible. About one-third of those admitted for short-term stays are able to return home after receiving care. During such rehabilitative periods, a focus is placed on minimizing hospital readmissions and monitoring for infections, with particular attention to infection prevention and control protocols.

    The long-term care services at Hermitage Healthcare are tailored to individuals who require ongoing medical support and assistance with activities of daily living, such as dressing, eating, movement, and using the bathroom. A high percentage of residents are able to maintain a degree of self-sufficiency, supported by the nursing staff who provide an average of three hours and twenty minutes of direct care per resident each day. The facility places importance on preventative care, ensuring widespread annual influenza vaccinations and maintaining staffing consistency across weekdays and weekends to support residents’ needs continuously.

    Hermitage Healthcare has undergone thorough state inspections, addressing various aspects of resident care, safety, and operations. Inspection reports have reflected findings related to care planning, activity provision, nutritional support, dialysis services, medication management, laboratory testing, food safety, and infection control. The facility responded to these reports by implementing necessary improvements with an emphasis on minimizing potential harm and the number of residents affected. Specialized attention has also been given to the management of psychotropic medications, proper pharmacological oversight, the monitoring of antibiotic use, and the execution of flu and pneumonia vaccination programs.

    In its commitment to resident well-being, Hermitage Healthcare has worked to foster an environment where comprehensive care plans are created and revised by interdisciplinary teams to address the full spectrum of each resident’s needs, from basic medical care to emotional and social engagement. The facility has developed strategies to mitigate infection risks, particularly focusing on COVID-19 protocols, which include education, vaccination, and timely testing for both residents and staff. Quality assurance measures are in place, with teams meeting to assess ongoing performance and implement best practices throughout the community. Additionally, Hermitage Healthcare is equipped to provide dietary and nutritional support, adhering to standards for food preparation and distribution to safeguard residents’ health.

    Nursing and medical staff at Hermitage Healthcare strive to deliver compassionate and competent care aimed at enhancing the quality of life for each resident. The focus on consistent staffing, thorough assessments, and proactive health measures reflects a broader mission to maintain a safe, supportive, and responsive environment for every individual who calls this facility home.

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