Notre Dame Health Care

    555-559 Plantation St, Worcester, MA, 01605
    4.4 · 32 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care with communication issues

    I placed my mother at Notre Dame du Lac and overall I loved it - the staff and Sisters were exceptionally caring, the dementia and hospice care, PT/OT, activities (especially in the dementia ward), beautiful grounds, clean rooms, chapel and faith-focused community all stood out. The CNAs are experienced, turnover is low, meals and amenities are impressive, and the facility feels safe and tranquil. My main concerns were communication and staffing lapses: a stressful room swap, an empty oxygen tank, a dining incident while she was ill, poor notification about a roommate's illness, and limited night care/infection control at times. Despite those serious issues, the kindness and professionalism of the staff made a difficult situation much more bearable and I would still recommend them with those caveats.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.44 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      4.8
    • Value

      2.0

    Location

    Map showing location of Notre Dame Health Care

    About Notre Dame Health Care

    Notre Dame Health Care sits on land the Sisters of Notre Dame de Namur first called "God's Acre," and the place stays true to its roots with a peaceful setting and a mission that centers on care, respect, and compassion. The staff brings years of experience, treating everyone with kindness and working to make the home feel personal and comfortable, paying attention to individual stories and needs, with a focus on dignity for each resident. The community offers a wide range of services-assisted living, long-term care, skilled nursing, rehabilitation, memory care under the name Harmony Village, and both adult and pediatric hospice and palliative care. You'll find specialized programs like St. Anthony's Memory Support and the Mary Rogers Residence, as well as music therapy, spiritual care, and pastoral support through the Du Lac Chapel, all guided by Catholic values and the mission of the Sisters.

    Assisted living includes help with daily activities, medication management, meals, and personal care, and rooms come furnished with private bathrooms and kitchenettes, cable, Wi-Fi, and air conditioning, plus regular housekeeping and linen services. There's 12-16 hour nursing support plus a 24-hour call system, and staff can help with bathing, dressing, transfers, and mental wellness programs. The community offers plenty of places to gather, from the dining room, gaming room, and computer center to the small library, wellness center, garden, and outdoor spaces, with a beauty salon on site. Meals include options for special diets like diabetes, and dining happens restaurant-style, with community-sponsored activities, planned day trips, and events led by residents themselves.

    Notre Dame Long Term Care Center provides skilled nursing, short-term rehabilitation, and specialized care like memory, palliative, and hospice care for adults, children, and even perinatal needs, focusing on comfort, symptom relief, and support for families, especially near the end of life. You see unique approaches here, like the Namaste program for peaceful routines, as well as community involvement in advocacy, quality improvement, and policy committees, with an emphasis on protecting caregiver wages and improving healthcare transitions and safety-like initiatives for falls prevention, sepsis awareness, and flu campaigns. There's an education program for staff, plus member resources like newsletters and a portal for vendor information.

    Notre Dame Health Care keeps a focus on kindness, individual attention, learning, and environmental stewardship, with wellness programs designed to improve life for everybody. Buildings on campus serve the various needs: du Lac Assisted Living Residence, Harmony Memory Care, Long Term Care & Rehabilitation Center, and administrative offices for hospice and palliative care, plus gardens, courtyards, and regular activities for social life and personal growth. The philosophy carries through a mix of discipline and compassion, with a team that makes the place feel warm, welcoming, and steady-never claiming everything's perfect but always working to get things right for each person who lives or works there.

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