Parsons Hill Rehabilitation & Health Care Center

    1350 Main St, Worcester, MA, 01603
    3.0 · 68 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.04 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.0
    • Meals

      2.9
    • Building

      3.2
    • Value

      2.8

    Location

    Map showing location of Parsons Hill Rehabilitation & Health Care Center

    About Parsons Hill Rehabilitation & Health Care Center

    Parsons Hill Rehabilitation & Health Care Center sits as a large health care center with 162 certified beds and an average of 146 residents, and it's got this long history of providing both rehabilitation and long-term skilled nursing care. Folks often come for short-term rehab after a hospital stay, using the center's physical, occupational, and speech therapy programs to help them get back on their feet before they head home, while others may need to stay longer for skilled nursing or intermediate care, especially if they're very frail or need a lot of help day and night. There's a big team approach here, with physicians, nurse practitioners, nurses, rehabilitation specialists, dietitians, therapists, social workers, and specialists all working together to support a wide mix of needs, and you see this "age in place" idea because the staff, who are part of Athena Health Care Systems, help residents as their needs change-so folks can stay put even as they get older or need more care. Residents get private or semi-private rooms that are furnished to be calm and comfortable, and the staff can handle everything from basic daily support to more involved medical care, hospice, and even dementia and Alzheimer's care.

    Parsons Hill also runs programs to cut down on falls, to help with sepsis, and it supports quality of life with activities and life enrichment for its residents, plus it's Medicare certified and accredited by Joint Commission (JCAHO). For the health and safety part, there's these efforts like fighting the flu, being part of the Massachusetts Healthcare Safety and Quality Consortium, and trying to reduce unnecessary use of certain medicines like antipsychotics, which is something they're really involved in changing. They've got a full set of community-based programs, specialty treatments, and care planning resources, including hospice and support with end-of-life decisions. Folks can also come for substance use supportive services, and there's a lot of health care planning and educational events for the wider community too, such as workshops and newsletters.

    The center stays busy as a for-profit facility managed by Athena Health Care Associates, Inc. since 2014, with a reported staffing rate of 3.42 nurse hours per resident per day and a nurse turnover rate of 24.2%. Parsons Hill's been cited for a number of state and federal deficiencies-like 52 total, with 8 related to infections and others tied to resident rights, respect, dignity, pest control, and environmental matters. They had an inspection in March of 2025 that found 11 deficiencies, and another complaint inspection in April 2025 that found one more. Still, the staff work hard to improve things, and there's attention to advocacy, especially about caregiver wages and staff training, plus a focus on safety, quality, and career ladder programs for workers. Altogether, Parsons Hill offers rehabilitation, skilled nursing, hospice, Alzheimer's and dementia care, specialized programs, and long-term care, aiming to help residents live as well as possible whatever their health or age.

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