SKLD Bloomfield Hills

    2975 N Adams Rd, Bloomfield Hills, MI, 48304
    3.1 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed facility, neglect, unsafe care

    I placed my mother here and regret it. The place is chronically understaffed - care was routinely delayed, meds were late or missed, basic assessments and hygiene were neglected (she spent days in the same clothes, had soiled bedding, and fell and was left on the floor). The building and front entrance look nice but rooms are outdated and often not clean. Communication and management were unhelpful; nurses were frequently unresponsive or dismissive. A few caregivers and therapists (Patty, Lavern, the social worker) were compassionate, but staffing shortages made overall care unsafe. We transferred her out and are grateful - I would not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.06 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.0
    • Meals

      2.3
    • Amenities

      2.9
    • Value

      3.1

    Location

    Map showing location of SKLD Bloomfield Hills

    About SKLD Bloomfield Hills

    SKLD Bloomfield Hills sits at 2975 N. Adams Rd. in Bloomfield Hills, Michigan, and its history goes back to when people called it Heartland Nursing, so there's a sense of roots here, and nowadays the place is linked with Optalis Health and Rehabilitation. You'll find the facility in the Jewish Community Center complex, along with apartments and the Frankel Jewish area, and SKLD Bloomfield Hills collects reviews-86 at last count-which shows people have shared their experiences. It's a skilled nursing and rehabilitation care center, but there's more to it than just nursing, since they handle rehab, assisted living, and long-term care, and they keep up with medical and physician services, so folks can get help whether they need rehab for a short stay or more care for the long haul.

    They offer a bunch of services, from adult day care and independent living for active seniors to home care, hospice for end-of-life support, and memory care for folks with Alzheimer's or dementia, though the costs for memory care usually run higher. If you need therapy, they've got both inpatient and outpatient services, including physical, occupational, and speech therapy, and there's a therapy gym with state-of-the-art gear, as well as special rooms like the "Stairway To Heaven" and other therapy spaces in the back of the building, some with attached patios so you can get a little fresh air during recovery. Nurses and specialists provide around-the-clock care, they manage medications, and they help with everyday needs like dressing, bathing, and care for chronic conditions including COPD, cancer, pneumonia, and extreme fatigue.

    You'll see a focus on keeping families in the loop, with lots of open communication and a commitment to answering any question patients or their families might have, because they aim to make the care process less confusing for everyone involved. The living spaces come in private or semi-private rooms with amenities like TVs, internet, lounges, activity areas, and there's full-service dining with meals made to fit special diets like low-sodium, high-fiber, low-fat, or low-calorie needs. Services cover housekeeping, laundry, linens, and transportation, and SKLD Bloomfield Hills has medical supplies and equipment ready for patients. There's also adult day care, respite care for temporary stays, and managed care programs that take Medicare Advantage and Medicaid.

    Their approach stands out by focusing on both the clinical and the personal, so patients get a treatment plan that fits them and makes it easier to move from the hospital back home. There's an emphasis on patient and family engagement, as well as using advanced technology in recovery, and they provide family guidance for understanding options like long-term care insurance or handling the steps involved in caregiving. They provide 24-hour supervision in settings designed to be comfortable and homelike, sometimes apartment-like in feel, and there's medication management as part of the assisted living services. With a history of caring for various medical needs, and attention given to both the technical and human parts of care, SKLD Bloomfield Hills provides a mix of services for seniors and families in need of reliable, steady support.

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