Ambassador, a Villa Center, sits at 8045 E. Jefferson Ave., Detroit, MI, right across from the Henry Ford Hospital's West Bloomfield Campus and inside the Jewish Community Center complex, and the place has 176 certified beds for both assisted living and skilled nursing care, and you'll see they belong to the bigger Villa Healthcare group, which has locations around Michigan and Ohio and owns many facilities, and these places usually have a people-focused care approach, offering clinical programs like memory care, cardiac care, dialysis, and help for those recovering from health events like strokes, so folks there get post-acute and long-term care, all provided round the clock. The facility's a for-profit corporation, and the ownership trail leads to several direct and indirect owners like Jonah E. Bruck, Villa Olympia Investment LLC, Berger Fam Tr Ua, Stern Family Investment Tr, Israel Family Investment Tr, Israel Investment Tr, Leonard Weiss, and CIBC Bank USA. Management handles daily operations through managers or designated staff, though there's not a public list of them, and like other Villa Centers, Ambassador tries to keep a resident-centered focus while also following CDC, state, and local rules for things like infection control, but lately they've had some staffing shortfalls and care issues.
You'll find amenities to back up resident life, including a dining experience with fresh food, in-room meal options, wellness features, a chapel, and pet visits, so folks in their care can have a bit of comfort or tranquility, though the buzzwords about pushing industry standards get said a lot, the most recent government reports tell a more mixed story. In the September 27, 2024, inspection, Ambassador had 7 care deficiencies, and over time has tallied up 39 total, including problems related to nutrition, dietary needs, environmental safety, infection spread, and not always meeting residents' foot care needs, which isn't perfect but gives you a real picture. The nurse staffing rate sits at 3.49 nurse hours per resident per day, which trails the state average of 4.0, and nurse turnover reached 50.3%, also running high against the state mark of 46.9%, so staff changes are frequent. Ambassador keeps a clinic run by physicians, handles medication for those in assisted living, and has maintenance staff known for good work, striving to keep things running smoothly for residents, and even if the ownership group boasts big plans for care, the day-to-day is shaped by a mix of professionalism and some reported shortcomings, with a focus on helping seniors heal and live as well as possible.
