SKLD Muskegon

    1061 W Hackley Ave, Muskegon, MI, 49441
    3.3 · 78 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Good rehab, unsafe understaffed care

    I had a mixed stay. The building is clean, maintenance is good, and therapists and several nurses were excellent-my rehab helped and a few staff were wonderfully caring. But chronic understaffing led to very slow call-light responses (45-60 minutes), delayed meds, missed appointments, inconsistent communication, poor personal care and hygiene issues, awful food, and safety/neglect concerns. Administration can be responsive at times but also unprofessional. At roughly $12,000/month I'd only consider this for short-term rehab; I would not trust it for long-term or dementia care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.35 · 78 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.5
    • Meals

      1.6
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of SKLD Muskegon

    About SKLD Muskegon

    SKLD Muskegon, also called Optalis Health and Rehabilitation - Muskegon, sits at 1061 W Hackley Ave in the Roosevelt Park area of Muskegon, Michigan, and offers a skilled nursing facility with over 60 certified beds where seniors aged 55 and older can get long-term care, rehabilitation, assisted living, independent living, and memory care services-including dedicated programs for seniors living with dementia or Alzheimer's. The staff includes licensed nurses, internal medicine practitioners, psychiatrists, and even psychoanalysts, all working together to help with everyday needs like dressing, bathing, grooming, and toileting, while also handling medical services like medication support, wound care, podiatry, physical and occupational therapy, speech therapy with up-to-date equipment, and even respiratory therapy for COPD and other breathing issues, so people can recover or get ongoing help after a hospital stay or as their needs change over time. Residents have access to personal care assistants who help with getting around, whether walking or using a wheelchair, and there's transportation for appointments and outings which can really take the pressure off families.

    The building itself covers most basics you'd expect-handicap access, a sprinkler system for fire safety, maintenance, housekeeping, laundry, washers and dryers, and guest parking, as well as community spaces like lounges, activity rooms, a dining room for full-service dining, fitness center, and a salon or barbershop. Rooms can be private or shared and come with TVs and internet, plus some have kitchenettes for more independence. The meal service pays attention to health by offering options that are modifiable-so some meals are made to be reduced-fat, low-calorie, high-fiber, or low-sodium if that's what the doctor ordered-and beverage and meal service is part of daily life here. People can stay active and social with arts and crafts, health and wellness classes, educational programs, and other activities customized to each resident's wishes or care plan, since staff and families can easily discuss needs and next steps through a "connect" function, virtual visits, and detailed care plan reviews.

    The process of moving in seems pretty organized, with clear policies for waiting lists, move-in steps, billing, and long-term care insurance options ready upon request, and there's always a scheduled initial consultation and personalized assessment to figure out what's needed. SKLD Muskegon works hand in hand with the Community Care Group for skilled nursing and assisted living options, and, if needed, hospice and respite care are available for comfort and caregiver support. For those interested before making a decision, staff can arrange virtual tours and give clear, detailed explanations about what daily life is like and what each resident will get. The wellness center, Sozo Muskegon, provides holistic health and self-care options too, so people who live here or visit for rehabilitation or recovery can get help with both their physical and emotional well-being. The latest reviews rate SKLD Muskegon at 3.2 out of 5 stars from 32 reviews, pointing to an average experience, and their website gives more information on all available services and amenities.

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