Village at Park Terrace

    1350 W Hackley Ave, Muskegon, MI 49441
    • Independent Living
    • Assisted Living

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    Reviews

    4.33·(21)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      4.2
    • Meals

      4.0
    • Amenities

      3.5
    • Value

      4.3

    Pros

    • Pleasant, friendly staff
    • Prompt and skilled maintenance service
    • Clean and secure apartments
    • Engaging activities and community events
    • Shopping and event transportation
    • Good food and convenient hair salon
    • Welcoming apartments and community

    Cons

    • Limited emergency power and resident-check planning
    • Unclear after-hours emergency communication
    • Inconsistent maintenance timelines and repair completion

    Summary of reviews

    Village at Park Terrace is described as a welcoming apartment community where residents can feel safe and settle into their homes. One family said their mother grew to enjoy her apartment and the complex after initially resisting the move. Reviews also praise the clean setting, security, and friendly staff. The feedback does not provide enough detail to assess personal or clinical care services; one concern is that residents with health needs may require clearer support and check-in arrangements during emergencies.

    Staff interactions and maintenance experiences are generally positive. Reviewers describe pleasant employees and praise individual maintenance workers for responding quickly, identifying problems, and completing repairs effectively. However, repair follow-through is not consistent: one bathroom work order took several weeks, and another reviewer said a dryer remained out of service after a prompt response.

    Dining and community life receive positive comments. A family described the food as good and appreciated that residents can avoid cooking. Activities and community events are plentiful, and bus transportation provides access to shopping and outings. A hair salon in the building is another noted convenience.

    The clearest operational concern involves emergency preparedness. Two reviews describe power outages and raise questions about backup power, after-hours assistance, and whether residents would receive checks or help during an outage. These accounts suggest that emergency procedures and communication about available support could be clearer. Overall, the feedback is favorable about daily living, staff, amenities, and community life, with emergency planning and the consistency of maintenance completion standing out as areas for attention.

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    Location

    Village at Park Terrace is located at 1350 W Hackley Ave, Muskegon, MI, 49441.

    About Village at Park Terrace

    Village at Park Terrace is a senior apartment community where people aged 55 and older can choose between spacious one-bedroom and two-bedroom apartments or cottage homes, with each place having its own private bathroom, walk-in closets, a balcony or patio, and kitchens with full appliances like a frost-free refrigerator, electric stove, and garbage disposal, which makes living kind of like having your own home but with extra help close by if you ever need it, and the air conditioning and heating are controlled in each apartment, plus there are wall-to-wall carpets in the bedrooms and living spaces and vinyl floors in the kitchen and bathroom, and window coverings for privacy. There's no smoking allowed anywhere inside, whether in your own apartment or common areas, and they do let you bring your pet, which some folks might like, and there's support like regular visits from a full-service beauty and barber shop for haircuts and styling, plus a little convenience store right on the property. The staff offer health and wellness services such as blood pressure checks, foot care, hearing aid and eyeglass checkups, exercise classes, wellness seminars, and a fitness center with equipment that's easy to use. For folks who like being social or staying busy, there are regular on-site and off-site activities, like outings to stores, parks, the beach, or special events, all with transportation provided on their community bus at no extra cost.

    There's a movie and theater room, a billiards room, card and game room, a library, a computer room with internet, and a lounge with large windows to take in the scenic views of Muskegon Lake, plus outdoor spaces with walking paths, patios, and picnic areas surrounded by well-kept lawns and trees. If you want to go for dinner with friends, you can use the private dining room or enjoy the community room for larger gatherings. They've made sure to add things like emergency call systems in both the living area and bathroom, controlled building access, and 24-hour emergency maintenance, so help's always easy to reach if something comes up. The grounds also have elevators, coin-free laundry facilities, a mail station, covered entrance with intercom, and optional covered parking or garages. You can rent extra storage too if you need more space.

    Village at Park Terrace offers different levels of help including independent senior living, assisted living, memory care for those with dementia, and respite or hospice services, with an option to transfer smoothly to Seminole Shores Assisted Living Center if care needs change over time. Some apartments and cottages are barrier-free for accessibility, and they've set up services where you can add things like homemade meals, brunch, dinner, laundry, housekeeping, linen service, a handyman, a guest suite for visitors, and personalized beauty treatments if you want them, all for extra charges picked from a menu of options reviewed with a leasing consultant. Activities happen all week, from fitness groups to wellness classes, and there are regular opportunities to explore local attractions, with transportation helping make these trips simple.

    The rent covers a lot, including water, sewer, trash pickup, and cable hookups, but there's an affordable rent program with some income restrictions, and before you can move in, the folks there will check your income, credit, and do a background check, plus you'll need to pay a $500 security deposit and an application fee. Some cottage homes have two bedrooms and two baths with about 1,090 square feet, while two-bedroom, two-bath apartments measure around 895 square feet, and one-bedroom apartments are between 650 and 775 square feet, so families can choose the space that feels most comfortable. Only residents aged 55 and above, or 50 and over for other household members, can apply, and this helps keep the community comfortable and suited to people at similar stages in life. No information about waitlists or vacancies is provided. The community, part of a highly rated continuum of care, tries to balance the independence of homeownership with the comfort of knowing help and extra services are close by if you want them, all in a setting that's kept clean, has nice views, and encourages you to take part in as much or as little as you'd like.

    People often ask...

    Village at Park Terrace offers independent living and assisted living.

    There are 13 photos of Village at Park Terrace on Mirador.

    The full address for this community is 1350 W Hackley Ave, Muskegon, MI 49441.

    No, Village at Park Terrace does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Village at Park Terrace. The information above has not been verified or approved by the owner or operator. For exact information, please contact Village at Park Terrace directly. There is no cost for this service. We are compensated by the community you select.

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