Heartfelt Residential - Ten Mile Home

    45350 W 10 Mile Rd, Novi, MI 48375
    • Assisted Living
    • Memory Care

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews

    3.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.0
    • Meals

      2.0
    • Amenities

      3.0
    • Value

      3.0

    Reviews written on Mirador

    We have no reviews to show about Heartfelt Residential - Ten Mile Home.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Heartfelt Residential - Ten Mile Home

    Heartfelt Residential - Ten Mile Home is located at 45350 W 10 Mile Rd, Novi, MI, 48375.

    About Heartfelt Residential - Ten Mile Home

    Heartfelt Residential - Ten Mile Home - Assisted Living sits at 45350 W 10 Mile Rd in Novi, MI, with a local, family-owned feel led by owners Gareth and Denise Zebley, who stay involved and make sure care standards stay high, which is probably why people give this place a service rating of 4.6 stars out of over 3,440 reviews and even mention the good cleanliness and friendly, attentive staff. This is a residential care home that gives seniors housing and services for both assisted living and memory care, trying to help with daily activities, medication, bathing, and dressing, and the staff pays attention to people who might have more advanced needs like Alzheimer's or dementia, with special environments set up to reduce wandering and confusion, and there are therapies set up for those living with dementia. The facility also covers a range of dietary needs-meals include options for no sugar, no gluten, vegetarian, kosher, and low salt, so people can stick to what their doctor recommends. The building has safety and ease in mind, with ground floor, wheelchair-accessible units, walk-in tubs, and air conditioning to keep everyone comfortable, plus there's parking for residents, and getting around town is helped along with transportation, public transit nearby, and both indoor and outdoor common areas where folks can spend some time. Heartfelt Residential offers high acuity care, incontinence care, diabetic care, companion care, and non-ambulatory care, and there's a big focus on medication management and the kind of safety features seniors and their families want, like guides on home safety, ID theft protection, and medication dispensers set up to help avoid mistakes. There's Wi-Fi for those who want to stay connected, pet-friendly rules for those who can't leave their animals behind, and staff who can help with just about any senior need that pops up day to day, all during open hours, 8AM to 9PM weekdays and a bit shorter on weekends. The service itself is free for families to use-Heartfelt even helps line up a local Senior Living Advisor, someone who knows the area, so families can compare their options and pick what works best, with a consultation that doesn't cost anything. Photos, reviews, and community comparisons are all provided so people have the information to make a decision, and Heartfelt Residential - Ten Mile Home is part of a network that's won the "Best of Senior Living 2025" award, with plenty of nearby assisted living spots like Serenity of Commerce Assisted Living, Daniela Serenity Care, Green Valley Place, and others, each one with its own style to suit different needs. People looking for memory care, assisted living, or something that fits both, will probably find this place offers a safe, comfortable, straightforward setting, with owners and staff who've stuck around and built a reputation for looking after people as they age.

    People often ask...

    Heartfelt Residential - Ten Mile Home offers assisted living, memory care, and board and care.

    There are 26 photos of Heartfelt Residential - Ten Mile Home on Mirador.

    The full address for this community is 45350 W 10 Mile Rd, Novi, MI 48375.

    No, Heartfelt Residential - Ten Mile Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Michigan, the Department of Licensing & Regulatory Affairs (LARA) licenses adult foster care homes and homes for the aged, conducting renewal inspections and complaint investigations and publishing the resulting reports.

    License numberAS630418113
    StatusActive
    Facility typeAdult Small Group Home (capacity 1-6)
    License classRegular
    Capacity6 residents
    LicenseePheo Senior Residence, LLC
    Care servedAged, Alzheimer's, Developmentally Disabled, Mentally Ill, People with Traumatic Brain Injuries, Physically Handicapped
    EffectiveJuly 21st, 2025
    ExpiresJuly 20th, 2027
    View the official license record

    Inspection Reports

    2

    Reports

    1

    Citations

    0

    Complaints

    2

    Years

    13 Sept 2025Renewal
    Identified missing documentation of fire drills during sleeping hours for the first and second quarters of 2025.
    • R 400.14318 Emergency preparedness; evacuation plan; emergency transportationEmergency preparedness; evacuation plan; emergency transportation
    23 Jun 2024Initial
    Found substantial compliance with licensing requirements and issued a temporary license with a capacity of six.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Heartfelt Residential - Ten Mile Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Heartfelt Residential - Ten Mile Home directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 125 facilities$5,481/mo
    2. 79 facilities$5,124/mo
    3. 133 facilities$4,865/mo
    4. 366 facilities$4,949/mo
    5. 348 facilities$4,875/mo
    6. 129 facilities$4,915/mo
    7. 41 facilities$5,025/mo
    8. 156 facilities$5,774/mo
    9. 161 facilities$4,862/mo
    10. 299 facilities$4,855/mo
    11. 187 facilities$4,876/mo
    12. 24 facilities$5,210/mo
    © 2026 Mirador Living