Castle Rock Retirement Center

    255 S Airport Rd, Saint Ignace, MI 49781
    • Independent Living
    • Assisted Living

    Compassionate staff, clean facility, recommended

    I placed my grandfather here and overall my experience was good. The staff - especially Nurse Laura and the manager - were compassionate, supportive, and accommodating during move-in; I'm grateful for their extra care and smiling, people-oriented approach. The facility is clean, well-maintained and recently renovated, meals are excellent, and residents seem happy; I would recommend them.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.90·(10)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.8
    • Meals

      5.0
    • Amenities

      3.9
    • Value

      3.9

    Pros

    • Compassionate, people-oriented nursing staff
    • Supportive and accommodating move-in process
    • Clean, well-maintained building and rooms
    • Welcoming atmosphere with friendly staff
    • High-quality, personalized care
    • Nutritious and well-prepared meals
    • Positive resident–staff interactions

    Cons

    • Financial and ownership instability
    • Intermittent staffing shortages
    • Operational discontinuity during renovations or ownership transitions
    • Perceived gaps in facility-level management and oversight
    • Resident turnover and placement instability

    Summary of reviews

    Overall impression: Review summaries indicate a facility that delivers strong hands-on care and a welcoming daily environment but has experienced notable operational instability. Positive comments focus on compassionate nursing, attentive staff during move-in, cleanliness, and good meal quality. However, recurring indicators of financial and ownership change, renovation activity, and staffing gaps have created uncertainty about long-term continuity.

    Care and staff: Multiple accounts emphasize attentive, people-oriented nurses and supportive staff who make families and residents feel comfortable. The move-in process and day-to-day interactions are described as accommodating and compassionate, and individual caregivers are singled out for positive attention. At the same time, references to short staffing suggest potential variability in responsiveness and workload, which may affect care continuity during busy periods or transitions.

    Dining and activities: Dining receives favorable comments, with descriptions of quality meals and residents being satisfied. There is consistent praise for the general atmosphere and friendly interactions that contribute to resident well-being. The available information is limited regarding formal activity programming; reviewers emphasize social warmth but do not provide detailed accounts of a structured activities schedule.

    Facilities and management: The physical facility is described as clean, comfortable, and well maintained. Nonetheless, several operational concerns emerge: visible renovation work, ownership transition, dumpsters and closed signage, and statements about closure for financial reasons. These items point to broader management and financial instability that has led to resident departures and disruption. Comments such as "not well-run" reflect perceptions of inconsistent administrative oversight rather than isolated care issues.

    Notable patterns and guidance: Strengths center on frontline caregiving and a pleasant living environment when staffing and operations are stable. The primary risk factors are financial/ownership instability and intermittent staffing shortages, which can produce service disruptions and resident turnover. Prospective residents and families should confirm current ownership and financial status, inquire about staffing ratios and contingency plans during renovations or transitions, review contract and transfer policies, and conduct an on-site visit to assess both care routines and any active construction or closure-related activity.

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    Location

    Map showing location of Castle Rock Retirement Center

    Castle Rock Retirement Center is located at 255 S Airport Rd, Saint Ignace, MI, 49781.

    About Castle Rock Retirement Center

    Castle Rock Retirement Center sits out on South Airport Road in Saint Ignace, Michigan, nestled among cedar woods and set around a spring-fed pond, with a fenced property covering 20 acres so residents can enjoy quiet walks or watch the seasons change, and they let folks bring cats and dogs too which some really appreciate. The Center has been newly renovated, with modern touches such as fresh paint, new carpeting, and new furniture, and each apartment is different, some being single rooms and others larger two-bedroom places, but all have private bathrooms, kitchenettes, and basic furnishings, with the option to bring personal items and heirlooms to feel more at home.

    There's a dedicated staff of about 10 people, the management is involved every day, you always see someone around helping, and they keep nurses on-site at least five days a week, making sure everyone has quick access to medical help, alongside a 24-hour call system and regular wellness checks every couple of hours, so families know their loved ones have a watchful eye when needed. The Center supports both independent living for those aged 55 and up along with active living, assisted living, respite care if a family needs a break or goes on vacation, nursing care, continuing care, and memory care for those who start having trouble with Alzheimer's or dementia, which sometimes means personal help with things like bathing, dressing, taking medicine, or getting around safely.

    You've got plenty to do with indoor common areas, a library, game room, activities room for games and puzzles, a fitness room for exercise, walking paths winding through the trees, and a big-screen theater room for movie nights, sometimes with music programs or other group events, plus a lovely open lounge area with a fireplace, comfy couches, TV, piano, and even a pool table where folks gather. The kitchens and chefs on site can handle different diets, so meals are served restaurant-style with options for those with allergies or diabetes, and there are vegetarian choices too, making the dining hall feel a bit like a family gathering.

    For residents' everyday needs, Castle Rock provides cleaning, laundry, medication help, bathing and dressing support, and the staff helps with moving in, lightening that load a bit. The property has community transportation for outings and appointments, and for private drivers, there's parking. Staff is known to be helpful, and long-standing recognition for friendliness proves that they keep their focus on kind and attentive care, and the Center has a community score of 3.8 which seems about what you'd expect given all the different opinions, but staff and residents talk about a warm, cozy, and supportive daily life where pretty much every resident gets individual attention as they want it.

    Devotional services happen on site, there's a business center for those keeping up with paperwork, family support services to answer questions, a spa and wellness room for relaxation, and even onsite beautician services. Castle Rock Retirement Center welcomes both those who want to live fully independent, social, and active lives as well as those starting to need some help, aiming to make people feel comfortable and supported, whether they're joining a music program, walking the trails, or just sitting by the fire with a book and a cup of tea, all while surrounded by the typical Upper Peninsula hospitality and a peaceful, natural setting.

    People often ask...

    Castle Rock Retirement Center offers competitive pricing, with rates starting at a cost of $4,286 per month.

    Castle Rock Retirement Center offers independent living and assisted living.

    There are 2 photos of Castle Rock Retirement Center on Mirador.

    The full address for this community is 255 S Airport Rd, Saint Ignace, MI 49781.

    No, Castle Rock Retirement Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Michigan, the Department of Licensing & Regulatory Affairs (LARA) licenses adult foster care homes and homes for the aged, conducting renewal inspections and complaint investigations and publishing the resulting reports.

    License numberAH490411476
    StatusActive
    Facility typeHomes for the Aged
    License classRegular
    Capacity48 residents
    LicenseeStraits Area Senior Living Community, Inc.
    Care servedAged
    EffectiveAugust 1st, 2026
    ExpiresJuly 31st, 2027
    View the official license record

    Inspection Reports

    3

    Reports

    15

    Citations

    0

    Complaints

    3

    Years

    15 Nov 2024Investigation
    Investigated a resident who developed redness and possible infection; medical attention was not provided promptly.
    • R 325.1921Governing bodies, administrators, and supervisors
    11 Nov 2023Renewal
    Identified multiple regulatory noncompliance items, including incomplete admission contracts, missing rights and discharge policies, outdated service plans, TB screening gaps, insufficient staff training and competency checks, improper medication administration, missing menus and meal records, and unsafe food storage.
    • R 325.1922Admission and retention of residents
    • R 325.1922Admission and retention of residents
    • R 325.1922Admission and retention of residents
    • R 325.1922Admission and retention of residents
    • R 325.1931Employees; general provisions
    • R 325.1931Employees; general provisions
    • R 325.1932Resident medications
    • R 325.1953Menus
    • R 325.1954Meal and food records
    • R 325.1976Kitchen and dietary
    26 May 2023Initial
    Found deficiencies included no janitor closet on the resident floor, no janitor closet near the kitchen, and no separate soiled linen storage; a six-month temporary license for 48 beds was issued.
    • R325.1967(8)Janitor closet on resident floor
    • R325.1976(16)Janitor closet near kitchen
    • R325.1975(1)(a)Soiled linen storage room
    • R325.1964(9)Exhaust ventilation not functioning

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Castle Rock Retirement Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Castle Rock Retirement Center directly. There is no cost for this service. We are compensated by the community you select.

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