Cranberry Park of West Bloomfield

    2450 Haggerty Rd, West Bloomfield, MI, 48323
    4.2 · 29 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful facility but staffing concerns

    I love the beautiful, clean facility and many compassionate aides who treated my loved one like family - the grounds, rooms and some staff are truly exceptional. That said, persistent understaffing, high turnover, burned-out or unprofessional nurses (especially nights), inconsistent medication/monitoring and even reports of theft/false allegations and neglect made the early experience unsafe. With new leadership and steady staff care has improved a lot; it's a diamond in the rough but verify staffing and meds before committing.

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    Amenities

    4.21 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Location

    Map showing location of Cranberry Park of West Bloomfield

    About Cranberry Park of West Bloomfield

    Cranberry Park of West Bloomfield is a one-story senior living community that offers several levels of care, including assisted living, independent living, long-term care, short-term rehabilitation, memory care, and hospice care, and the place is part of the Optalis Healthcare network. The community also serves veterans and people needing respite care. The facility has a secure environment set up for comfort and safety, especially for residents in the memory care unit, and the entire place is built for easy access with studios, one-bedroom, and two-bedroom suites that feel modern and roomy, and they're all designed for comfort. The staff provides personal care services, medication management, incontinence and diabetic care, and support for people who need help with daily living. There's an in-house doctor and psychiatrist who visit each week, as well as a part-time nurse, and residents can get occupational therapy, physical therapy, high acuity care, on-site pharmacy, and in-home health care as needed. The community offers a mix of features like a therapy gym, a theater, guest and overnight accommodations, a private chapel, a beauty salon, computer rooms, and common areas with flat-screen TVs, and there's Wi-Fi and cable in all units and throughout the building. Residents can join in activities like arts and crafts, games, music, outings, and educational groups, and the life enrichment program encourages people to stay active and social. The place also has practical things that make day-to-day living easier, including housekeeping, laundry, linen services, and chef-prepared meals served three times a day, as well as snacks and coffee that are always available. Seasonally planned dining menus often get ideas from residents' councils, so people can give feedback, and meals can be served in the dining room or brought to residents' rooms. There are gardens and private patios where residents and visitors can relax, and the surroundings are well kept with flowers and landscaping. The facility doesn't allow pets but remains accessible with features designed to help people with mobility support. Cranberry Park also gives transportation services and shopping access to residents, and the building only has one level, so there aren't any stairs to deal with. The community focuses on safety and support for people with Alzheimer's or other memory issues, with specialized programming and secure spaces, and it always aims to provide comfort, care, and dignity to its residents.

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