Memorial Woodland Village

    5427 Gex Rd, Diamondhead, MS 39525
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Professional compassionate staff, comfortable rooms

    I placed my mom here and I'm very pleased - the nurses, CNAs and admissions team are professional, compassionate and attentive, and the staff made her feel truly at home. Comfortable rooms, great activities, large grounds, convenient visiting and good food make it a reliable, very satisfying choice that with a few small adjustments could be outstanding.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.52·(31)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.8
    • Meals

      2.3
    • Amenities

      2.7
    • Value

      4.0

    Pros

    • Compassionate nursing and therapy staff
    • Attentive certified nursing assistants
    • Supportive admissions and care-coordination
    • Engaging activity programming
    • Comfortable rooms and large grounds
    • Flexible visiting hours
    • Positive end-of-life and palliative care experiences
    • Community involvement and scheduled visitor programs
    • Smooth transitions for some families
    • Low cost relative to local alternatives

    Cons

    • Inconsistent staffing levels, especially at night
    • Gaps in medication administration and wound care follow-through
    • Poor communication between clinical staff and families
    • Inconsistent meal quality and temperature control
    • Sanitation and odor concerns in some areas
    • Maintenance and infrastructure deficiencies
    • Unreliable delivery of rehabilitation services
    • Belongings loss and mishandling, including alleged theft
    • Billing and insurance-claim transparency issues
    • Safety-practice weaknesses related to transfers and fall prevention
    • Crowded rooms and limited resident space

    Summary of reviews

    Reviews of Memorial Woodland Village Rehabilitation and Nursing Center present a strongly mixed picture. Many families emphasize caring, professional behavior from specific nurses, therapists and CNAs, and several describe good care-coordination during admissions and successful transitions. The activity program and community engagement are frequently cited as positive features, and some residents and families report comfortable rooms, pleasant grounds, flexible visiting hours, and respectful end-of-life care.

    At the same time, a substantial set of operational concerns appears across reviews. Staffing consistency is a recurrent theme: reviewers note times when coverage is thin, particularly overnight, and when response times to call lights or toileting needs are delayed. Several comments point to gaps in clinical follow-through such as missed medication administration, inconsistent wound dressing changes, and variability in rehabilitation delivery. Families also describe communication breakdowns between nursing staff and family members, including messages not being passed along and requests to see physicians or nurse practitioners not being addressed promptly.

    Dining and activities present a split experience. The activity offerings and social programming receive frequent praise for helping residents feel at home and engaged. Meal service perceptions are mixed: some reviewers praise the food and warm meals, while others report inconsistent food quality, poor taste, and meals served at inappropriate temperatures. These inconsistencies suggest variability in kitchen operations or meal delivery processes.

    Facility condition and management practices are additional areas of concern. Reviewers mention maintenance issues such as roof leaks and general need for equipment repairs, along with sanitation and odor concerns in some common areas. There are also recurrent comments about lost or mishandled personal belongings, with at least one reviewer alleging theft; billing and insurance-claim disputes are reported as well, indicating a need for clearer financial communication. Safety-practice issues are noted in relation to transfers, bed-rail usage, and fall prevention, and some families describe crowded rooms and limited private space.

    Taken together, the pattern is one of uneven performance: individual caregivers and departments receive high praise, while systemic problems — staffing variability, care-follow-through, environmental maintenance, and administrative transparency — undermine consistent quality. Prospective residents and families should consider an in-person visit, ask specific questions about staffing levels (including night coverage), medication and wound-care protocols, laundry and belongings procedures, maintenance plans, and mechanisms for family communication and grievance resolution before making a placement decision.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Memorial Woodland Village

    Memorial Woodland Village is located at 5427 Gex Rd, Diamondhead, MS, 39525.

    About Memorial Woodland Village

    Memorial Woodland Village Rehabilitation and Nursing Center sits on 19 acres in Diamondhead, Mississippi, and covers pretty much every type of senior living you can think of, which means folks find everything from Active Adult and Independent Living to full nursing care, memory care, home care, and even hospice, all in one place, and that's not something you always see nowadays. The place is part of the Memorial Health System, offering short-term rehab, long-term nursing, post-surgery help, wound care, pain management, palliative care, dialysis, and both regular and Medicare-certified home health care, so no matter what you need as you get older, chances are you'll find help here, especially with the Certified Alzheimer's and Dementia Unit set aside for folks dealing with memory loss who need special care and added safety.

    The center keeps residents busy with different activities every day, including games, movies, gardening, creative arts, outings to restaurants and casinos, cooking classes, and trips around town, all designed to get people together and keep their minds working, and there are also chaplain visits, religious services, and both resident and family councils, so everyone has a voice. There are pleasant outdoor areas for getting some fresh air, and people can choose from private or semi-private rooms if they're staying, which is nice for folks who want a little space, plus there's a beauty salon, a barber shop, Wi-Fi, and transportation for errands and events. The food program covers a range of tastes, offers diabetes management, nutrition counseling, and services from social and pharmacy teams-something people with special diets or medical needs really rely on.

    The facility employs a team of skilled professionals who create treatment plans shaped just for each resident, and they have physical therapy, occupational therapy, speech therapy, respiratory therapy, and stroke rehab going most days, so anyone recovering from illness or injury gets real hands-on help. There's also respite care for families who need a short break, and home care so folks can get assistance without moving in full-time if they prefer. The place supports its staff through employee appreciation programs and has recognition for things like Resident of the Month and Employee of the Month, which helps everyone feel part of a community. Residents can see pictures of life at Woodland Village in the lobby gallery, join Life Stories activities, and share feedback through regular surveys and meetings.

    Admissions are available with different options to suit each person's needs, and there's an FAQ section along with information about caregivers, making it easier for families to learn how things work before visiting. Due to a recent request error, direct access isn't available at the moment, but the facility is known for being a 134-bed, locally operated community focused on compassionate care, teamwork, and a welcoming atmosphere shaped by both staff and residents. It's a place where people can get help with the basics or the more complex parts of growing older, making it a pretty well-rounded option for folks needing anything from independent living to skilled nursing care.

    People often ask...

    Memorial Woodland Village offers independent living, assisted living, memory care, board and care, and skilled nursing.

    There are 1 photos of Memorial Woodland Village on Mirador.

    Yes, Memorial Woodland Village allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 5427 Gex Rd, Diamondhead, MS 39525.

    No, Memorial Woodland Village does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbermemorial-woodland-village-nursing-center-diamondhead-39525
    Facility typePersonal Care Home (assisted Living)
    Capacity2 residents
    LicenseeMemorial Hospital at Gulfport

    Inspection Reports

    81

    Reports

    48

    Citations

    36

    Complaints

    7

    Years

    01 May 2026Complaint
    Found no deficiencies cited after two complaints, indicating compliance with Medicare/Medicaid participation requirements.
    01 May 2026Complaint
    Investigated two complaints and found no deficiencies cited. Compliance with state licensure requirements was determined.
    01 Mar 2026Complaint
    Investigated two complaints alleging neglect and nursing services and found no deficiencies.
    01 Mar 2026Complaint
    Investigated two complaints alleging neglect and nursing services and found no deficiencies.
    01 Aug 2025Revisit
    Found no deficiencies in emergency preparedness. The review confirmed compliance with applicable requirements.
    01 Aug 2025Revisit
    Verified back in compliance after corrective actions.
    01 Aug 2025Revisit
    Concluded that no deficiencies were cited from the annual survey and recommended placing back in compliance after a desk review.
    01 Jul 2025Complaint
    Investigated a complaint alleging physical abuse; found no deficiencies from that investigation, but noted ongoing noncompliance from a prior survey.
    01 Jul 2025Complaint
    Found no deficiencies identified in the complaint investigation. Remains out of compliance due to earlier deficiencies cited on 6/26/25.
    01 Jun 2025Inspection
    Investigated found multiple deficiencies in resident rights privacy, safe food handling, pest control, and infection control.
    • 45.17.2Residents' Rights
    • 45.29.1Safe Food Handling Procedures
    • 45.33.4Control of insects, rodents, etc.
    • 48.58.1Infection Control
    01 Jun 2025Inspection
    Investigated multiple deficiencies across privacy, assessments, meal preferences, food safety, quality improvement, infection control, and pest control.
    • 483.10(h)Personal Privacy/Confidentiality of Records
    • 483.20(g)(h)(i)(j)Accuracy of Assessments
    • 483.60(d)(4)(5)Allergies, Preferences, Substitutes
    • 483.60(i)(1)-(2)Food Procurement,Store/Prepare/Serve-Sanitary
    • 483.75(c)(1)-(4), 483.75(g)(2)(ii)-(iii)QAPI/QAA Improvement Activities
    • 483.80(a)(1)-(2)(4)(e)(f)Infection Prevention & Control
    • 483.90(i)(4)Maintains Effective Pest Control Program
    01 Jun 2025Inspection
    Observed holes around electrical piping in the smoke barrier wall near the nurses station, compromising the wall's half-hour fire resistance and allowing potential smoke passage. Affected two smoke compartments and 28 of 113 residents.
    • NFPA 101 8.5.6.2; 19.3.7.3Smoke barrier construction - 1/2-hour fire resistance rating
    01 Jun 2025Inspection
    Found no deficiencies.
    01 Apr 2025Complaint
    Found no deficiencies after investigations. Determined compliance with applicable standards.
    01 Apr 2025Complaint
    Determined that no deficiencies were cited after reviewing two complaints.
    01 Jul 2024Complaint
    Found no deficiencies.
    01 Jul 2024Complaint
    Investigated a complaint about neglect and pressure ulcers and found no deficiencies.
    01 Apr 2024Revisit
    Found no deficiencies and determined compliance with the Alzheimer's/Dementia care unit standards.
    01 Apr 2024Revisit
    Determined no deficiencies were found and recommended placing back in compliance.
    01 Apr 2024Revisit
    Determined the facility was back in compliance after corrective actions were implemented.
    01 Apr 2024Revisit
    Confirmed compliance with the standards and recommended placing back in compliance.
    01 Apr 2024Revisit
    Concluded compliance with Medicare/Medicaid participation was restored. The review indicated the required standards were met.
    01 Mar 2024Infection Control
    Determined that complete COVID-19 reporting to NHSN was not provided during the required seven-day period. The omission could affect surveillance data accuracy.
    • 42 CFR 483.80(g)COVID-19 reporting
    01 Feb 2024Inspection
    Investigations identified deficiencies in grievance/resident rights handling, care planning, bathing/ADL care, catheter care, bedtime snacks, and food safety practices.
    • 42 CFR 483.10Resident rights - Grievances and resident/family group response
    • 42 CFR 483.21(b)Comprehensive Care Plans
    • 42 CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    • 42 CFR 483.25(e)Bowel/Bladder Incontinence, Catheter, UTI
    • 42 CFR 483.60(f)Frequency of Meals/Snacks at Bedtime
    • 42 CFR 483.60(i)Food safety requirements - Procurement, Storage, and Sanitation
    01 Feb 2024Inspection
    Investigated and found deficiencies in residents’ rights protection, showering, catheter care, and food safety.
    • 45.17.2Residents' Rights
    • 45.21.2Activities of daily living
    • 45.21.4Urinary incontinence
    • 45.29.1Safe Food Handling Procedures
    01 Feb 2024Complaint
    Investigated complaints and cited deficiencies for misappropriation of resident funds, inadequate bathing for residents, and failure to provide bedtime snacks; pest control issues were also identified.
    • CFR 483.12Free from Misappropriation/Exploitation
    • CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    • CFR 483.60(f)Frequency of Meals/Snacks at Bedtime
    • CFR 483.90(i)(4)Maintains Effective Pest Control Program
    01 Feb 2024Complaint
    Investigated misappropriation of resident funds and inadequate showers for residents needing assistance.
    • 45.17.2 Residents' RightsResidents' Rights
    • 45.21.2 Activities of daily livingActivities of daily living
    01 Feb 2024Inspection
    Found no deficiencies cited following the recertification survey.
    01 Feb 2024Inspection
    Verified emergency preparedness compliance and found no deficiencies.
    01 Feb 2024Inspection
    Found no deficiencies related to life safety code during the survey.
    01 Oct 2023Complaint
    Investigated a complaint about a resident burn from coffee and found no deficiencies.
    01 Oct 2023Complaint
    Found no deficiencies after investigating a complaint about a resident burn from coffee.
    01 Aug 2023Complaint
    Found no deficiencies after a complaint investigation alleging resident abuse and a safe environment; concluded compliance with Medicare and Medicaid participation requirements.
    01 Aug 2023Complaint
    Investigated a complaint and found no deficiencies.
    01 Jul 2023Complaint
    Investigated a staff member's use of a resident's debit card for unauthorized purchases; identified noncompliance with protections against misappropriation of resident property.
    • CFR 483.12Free from Misappropriation/Exploitation
    01 Jul 2023Complaint
    Investigated misappropriation of a resident's funds by a staff member, with unauthorized debit card charges linked to the resident's account, leading to staff termination and police involvement.
    • 45.17.2Residents' Rights
    01 Jan 2023Infection Control
    Found incomplete COVID-19 reporting to NHSN during a seven-day period, not submitted in the required format or frequency.
    • 42 CFR § 483.80(g)(1)-(2)COVID-19 reporting to NHSN
    01 Jan 2023Complaint
    Investigated a complaint and found no deficiencies.
    01 Jan 2023Complaint
    Found no deficiencies.
    01 Dec 2022Infection Control
    Identified incomplete reporting of COVID-19 data to NHSN during the required seven-day period.
    • CFR 483.80(g)COVID-19 reporting to NHSN
    01 Nov 2022Complaint
    Investigated a complaint about discharge rights and found no deficiencies.
    01 Nov 2022Complaint
    Investigated a discharge rights complaint and found no deficiencies.
    01 Jul 2022Infection Control
    Found no deficiencies. The investigation did not substantiate the reported concerns regarding neglect, weight loss, ADL care, dignity, medications, call lights, pressure sores, or staffing.
    01 Jul 2022Infection Control
    Found no deficiencies cited during the complaint investigation and COVID-19 focused infection control review.
    01 Jul 2022Complaint
    Found no deficiencies related to emergency preparedness during a Covid-19 focused survey.
    01 Jul 2022Complaint
    Investigated a complaint and a focused infection control review; found no deficiencies cited.
    01 Jul 2022Complaint
    Investigated complaints and found no deficiencies.
    01 Jul 2022Infection Control
    Found no deficiencies. Concluded compliance with applicable emergency preparedness requirements.
    01 May 2022Infection Control
    Found incomplete COVID-19 reporting to NHSN during a seven-day period.
    • 42 CFR 483.80(g)COVID-19 reporting
    01 Mar 2022Revisit
    Concluded compliance after reviewing information from the annual survey; the agency recommended returning to compliance.
    01 Mar 2022Revisit
    Determined corrective actions were in place and compliance was restored on 2022-02-25.
    01 Feb 2022Inspection
    Found no deficiencies.
    01 Feb 2022Inspection
    Found no Life Safety Code deficiencies identified during the survey.
    01 Jan 2022Complaint
    Identified noncompliance with the minimum standards for the aged and infirm during a recertification review.
    • Minimum Standards deficiency (M710)
    01 Jan 2022Inspection
    Found deficiencies in MDS accuracy for a resident on antipsychotics and in failing to act on a pharmacist's recommendations for reducing medications.
    • CFR 483.20(g)Accuracy of Assessments
    • CFR 483.45(c)Drug Regimen Review
    01 Jan 2022Inspection
    Investigated failure to implement a consultant pharmacist's recommendation to reduce a resident's antidepressant dose; no order was written and the dose remained unchanged.
    • 45.24.3Consultation
    01 Jan 2022Complaint
    Concluded no deficiencies were cited after reviewing infection control practices and two complaints.
    01 Jan 2022Inspection
    Found no deficiencies. The survey determined compliance with the Alzheimer's Disease/Dementia Care Unit standards.
    01 Jan 2022Complaint
    Found no deficiencies related to emergency preparedness during the Covid-19 focused survey.
    01 Nov 2021Infection Control
    Investigated incomplete reporting of COVID-19 data to NHSN during a seven-day period in late November 2021.
    • 42 CFR 483.80(g)COVID-19 reporting
    01 Jan 2021Complaint
    Verified compliance with COVID-19 focused emergency preparedness requirements; no deficiencies were cited.
    01 Jan 2021Infection Control
    Found no deficiencies cited after a COVID-19 focused infection control inquiry and complaint investigation. The agency determined compliance with Medicare and Medicaid participation requirements.
    01 Jan 2021Infection Control
    Found no deficiencies. The focused emergency preparedness review found compliance with applicable requirements.
    01 Jan 2021Complaint
    Found no deficiencies after investigating a complaint. Determined compliance with Medicare and Medicaid participation requirements.
    01 Jan 2021Complaint
    Investigated a complaint alleging issues with resident rights, unlicensed staff, improper infection control, and staffing. Found no deficiencies.
    01 Jan 2021Infection Control
    Found no deficiencies; concluded compliance with licensure requirements based on the complaint investigation.
    01 Dec 2020Infection Control
    Found no deficiencies during the focused infection control survey.
    01 Dec 2020Infection Control
    Found no deficiencies. The COVID-19 focused emergency preparedness review indicated compliance with applicable requirements.
    01 Oct 2020Infection Control
    Investigated a verbal abuse allegation and found no deficiencies.
    01 Oct 2020Infection Control
    Found no deficiencies. A COVID-19 focused emergency preparedness review was conducted.
    01 Oct 2020Infection Control
    Found no deficiencies. A COVID-19 focused infection control survey conducted on 2020-10-05 confirmed compliance with infection control regulations.
    01 Oct 2020Infection Control
    Verified compliance with COVID-19 infection control requirements; no deficiencies identified.
    01 Oct 2020Infection Control
    Found no deficiencies. The investigation determined compliance with infection control requirements.
    01 May 2020Infection Control
    Found no deficiencies. Compliance with infection control practices was observed during the Covid-19 focused infection control review.
    01 May 2020Infection Control
    Confirmed compliance with infection control requirements during a COVID-19 focused infection control survey; no deficiencies were cited.
    01 Jan 2020Complaint
    Investigated a complaint and found no deficiencies, determining compliance with Medicare and Medicaid participation requirements.
    01 Oct 2019Complaint
    Found no deficiencies after a complaint investigation.
    01 May 2019Complaint
    Found no deficiencies.
    01 Apr 2019Complaint
    Determined noncompliance with Medicare/Medicaid participation after a recertification review; some complaints about neglect and quality of care lacked supporting evidence.
    • Quality of Care/Treatment
    01 Apr 2019Inspection
    Identified deficiencies in transfer/discharge notices, inaccuracies in MDS assessments, and gaps in care planning and enteral feeding safety.
    • CFR 483.15(c)(3)-(6)(8)Notice Before Transfer/Discharge
    • CFR 483.20(g)Accuracy of Assessments
    • CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • CFR 483.25(g)(4)-(5)Tube Feeding Mgmt/Restore Eating Skills
    01 Apr 2019Inspection
    Found enteral feeding safety not consistently followed, with the head of the bed left flat during a feeding and related safeguards not observed.
    • 45.21.7Gastric feeding

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    Mirador Living is not affiliated with the owner or operator(s) of Memorial Woodland Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact Memorial Woodland Village directly. There is no cost for this service. We are compensated by the community you select.

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