Overall sentiment across the reviews is mixed, with clear praise for the interpersonal aspects of care and the therapy program, but significant concern about cleanliness, safety, and consistency of medical care. Several reviewers emphasize that staff are kind, friendly, and caring. The nursing, aide, and kitchen staff are repeatedly described as personable, and one prominent positive theme is the effectiveness of the facility's therapy program, which in one case helped a resident regain the ability to walk. The facility's smaller size is framed positively by some reviewers as making it more personable and approachable, and a number of reviewers explicitly said they would recommend the facility to friends and family or would return themselves.
However, counterbalancing those positives are numerous and serious negatives that point to systemic problems. Multiple reviewers report strong issues with cleanliness and the physical environment, including rotten food smells, dirty clothes, and urine odors. The facility is described as outdated, which compounds these concerns about hygiene and comfort. These environmental and upkeep issues can significantly affect resident quality of life and suggest gaps in housekeeping, laundry, and facilities management.
Clinical care and safety are other major themes with mixed but concerning reports. While therapy services are praised, some reviewers describe lapses in basic nursing care practices, such as patients not being turned, which raises the risk of pressure injuries and indicates inconsistent direct care. Medication practices are specifically questioned: one review notes morphine being administered every four hours, framed as a concern, and another reports a nurse overdose incident that was raised as a safety issue. Those comments together imply risks in medication administration, supervision, or staff training and point to potentially serious lapses in clinical oversight and patient safety protocols.
The pattern across reviews is one of contrast: warm, compassionate staff and effective rehabilitation services at the interpersonal and therapy levels, alongside notable problems in facility upkeep, basic nursing practices, and medication safety. This split results in divergent overall recommendations from reviewers—some would recommend and would return because of the caring staff and successful therapy outcomes, while others say they would not recommend the facility due to cleanliness, safety incidents, and perceived poor quality of care.
In summary, prospective residents and families should weigh the facility's strengths in rehabilitation and the reported kindness of staff against recurring concerns about cleanliness, outdated facilities, inconsistent nursing care, and serious medication-related safety issues. The reviews suggest the facility may provide meaningful therapy and supportive relationships but also indicate there may be systemic administrative or procedural problems that need to be addressed to ensure consistent, safe, and hygienic care for all residents.
