Copper Ridge Health and Rehab

    3251 Nettie St, Butte, MT 59701
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Warm, professional, safe, welcoming care

    I feel very confident leaving my mom here - the staff are warm, attentive and professional, rooms are clean and the facility is calm and odor-free. Rehab made real progress, administrators and nursing are responsive, and caregivers treat residents like family. Check-in was easy, tours were helpful, and visits feel welcoming - she truly enjoys it. Overall a very positive, well-run place where my mom is safe and cared for.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.52·(135)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.2
    • Meals

      3.1
    • Amenities

      4.1
    • Value

      1.0

    Pros

    • Compassionate, respectful staff–resident interactions
    • Skilled physical and occupational therapy services
    • Attentive nursing and care coordination for many residents
    • Clean, well-maintained facility and pleasant common areas
    • Family-like atmosphere with proactive family communication
    • Helpful social-work and administrative support
    • Efficient admissions and check-in processes
    • Clinical progress–oriented rehabilitation programming
    • Supportive and welcoming front-desk staff
    • Decorated, welcoming dining and common spaces
    • Generally satisfactory dining and nutrition services
    • Strong teamwork among some care teams and leadership

    Cons

    • Chronic understaffing and staffing shortages
    • Delayed response to call lights and toileting assistance
    • Inconsistent staff conduct and communication tone
    • Shift-to-shift communication and care-plan handoff gaps
    • Inconsistent personal-item and laundry management
    • Incontinence-care delays and related sanitation concerns
    • Equipment maintenance and safety oversight gaps
    • Limited and repetitive activity programming
    • Inconsistent meal preparation and food-quality control
    • Inconsistent infection-control adherence
    • Alleged documentation and charting integrity issues
    • Outdated resident notification and call systems

    Summary of reviews

    Copper Ridge Health and Rehab presents a mixed but coherent profile across these reviews. Positive comments consistently highlight compassionate, respectful interactions between many staff members and residents, strong rehabilitation outcomes from the facility’s PT/OT programs, and multiple examples of attentive nursing and care coordination. Families frequently describe a welcoming, well-decorated environment, helpful front-desk and social-work support, smooth admissions/check-in experiences, and a facility that is generally clean and well maintained.

    At the same time, a recurring operational theme is understaffing and its effects on day-to-day responsiveness. Multiple accounts point to delays answering call lights and slow assistance for toileting and mobility needs, which reviewers described as gaps in timely care. Related concerns include uneven staff conduct and communication tone, inconsistent handoffs between shifts and office staff, and lapses in personal-item management such as laundry handling. These patterns suggest pressure points in staffing levels, shift coordination, and task coverage.

    Dining and activities produce mixed impressions. Many families praised the dining environment, decor, and nutrition support, and several reviews describe positive meal experiences. Others raised concerns about food temperature, preparation, and variety. Activity programming is often described as limited or repetitive, indicating an opportunity for broader engagement options beyond passive offerings.

    Safety and administrative issues appeared in a subset of reviews. Observations included equipment problems and maintenance oversight, outdated call/notification systems, and inconsistent infection-control practices. There is also at least one serious, individual-level allegation concerning charting integrity; this is presented here as an allegation and would merit direct inquiry during a tour or through regulatory/administrative channels. Related clinical concerns include reports of unintended weight loss and delays in certain elements of personal care.

    For prospective residents and families, the salient pattern is variability: strong clinical rehabilitation services and many caring staff coexist with operational weaknesses tied largely to staffing, communication, and certain aspects of daily-care logistics. When evaluating the facility, consider asking about current staffing ratios, average call-light response times, laundry and belongings policies, infection-control protocols, equipment maintenance schedules, activity calendars, and safeguards for clinical documentation. These targeted questions can help clarify whether the positive aspects highlighted here align with your expectations and whether the noted operational gaps are being actively addressed.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Copper Ridge Health and Rehab

    Copper Ridge Health and Rehab is located at 3251 Nettie St, Butte, MT, 59701.

    About Copper Ridge Health and Rehab

    Copper Ridge Health and Rehabilitation Center is a large senior care facility located in Butte, Montana. With a capacity of 186 beds, the center offers both short-term rehabilitation and long-term care services. The facility operates under a for-profit, corporate ownership model and is not part of a continuing care retirement community. Copper Ridge Health and Rehabilitation Center participates in both Medicare and Medicaid programs, allowing access to services for a broad range of residents with various healthcare coverage options.

    The center provides rehabilitation services to individuals recovering from hospital stays due to events such as strokes, heart attacks, infections, or accidental injuries. The facility’s ratings reflect average performance in both short-term rehabilitation and long-term care. A notable proportion of residents, about 61.9%, were able to return home after their short-term stays, indicating effective transitional care. During rehabilitation, residents at Copper Ridge Health and Rehabilitation Center receive an average of three hours and eleven minutes of nurse staffing per day, and the center is noted for maintaining consistent nurse staffing from weekdays through weekends. Performance metrics over recent years show that 0% of short-term residents suffered from a major injury due to a fall, while 7.2% experienced infections that required hospitalization and 8.7% had emergency room visits during their stays.

    Long-term care at Copper Ridge Health and Rehabilitation Center is designed to support residents needing daily assistance with medical and personal tasks, such as administering medications, dressing, eating, and using the bathroom. Statistics indicate that 88.8% of residents retained the ability to manage activities of daily living, and a matching percentage received annual flu vaccinations, reflecting attention to preventive health measures. The rate of emergency room visits among long-term care residents stands at 0.7 per 1,000 patient days, further illustrating the level of care and monitoring provided within the facility.

    The center undergoes regular health, fire, and safety inspections by state and federal agencies. Inspection reports from recent years highlight areas of ongoing improvement, including the development and periodic review of care plans for residents, safe administration of medications, infection prevention and control, catheter and feeding tube care, and ensuring that staff possess the appropriate competencies for resident care. Notable findings from inspections have included the need for improvements in care planning, medication storage, and implementing infection control programs. Issues documented were typically classified as posing low potential for harm and affecting few residents, though some areas such as respiratory care and feeding tube management had implications for a greater number of residents.

    Overall, Copper Ridge Health and Rehabilitation Center aims to provide a safe and supportive environment for seniors requiring both short-term rehabilitative care and longer-term assistance. Through skilled nursing services, therapy, preventive health measures, and monitored care plans, the center seeks to address the broad spectrum of needs presented by its resident population. The facility continues to evolve its practices in response to inspection findings, maintaining its commitment to supportive and effective care for older adults.

    People often ask...

    Copper Ridge Health and Rehab offers assisted living, memory care, and skilled nursing.

    There are 17 photos of Copper Ridge Health and Rehab on Mirador.

    The full address for this community is 3251 Nettie St, Butte, MT 59701.

    No, Copper Ridge Health and Rehab does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Copper Ridge Health and Rehab. The information above has not been verified or approved by the owner or operator. For exact information, please contact Copper Ridge Health and Rehab directly. There is no cost for this service. We are compensated by the community you select.

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