Mountain View Health and Rehabilitation Center

    201 Koontz Ln, Carson City, NV, 89701
    3.4 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but systemic issues

    I'm torn. The nurses, therapists and aides were compassionate, knowledgeable and went above and beyond with hospice/rehab - arranging calls, scheduling, and making my mom comfortable - but communication and management responsiveness were poor and phones often went unanswered. I also encountered serious concerns: alleged background-check problems, reports of a felon in the kitchen and other misconduct claims, inconsistent quarantining/visitation, hygiene lapses, missed care, and lost or mixed personal items. Because of those systemic safety and trust issues, I can't fully recommend the facility without major improvements.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.35 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      3.4
    • Value

      1.0

    Location

    Map showing location of Mountain View Health and Rehabilitation Center

    About Mountain View Health and Rehabilitation Center

    Mountain View Health & Rehab is dedicated to providing comprehensive care in a peaceful and supportive setting, focusing on both short-term rehabilitation and long-term care services. The community’s philosophy centers around offering high-quality, patient-centered care that prioritizes each resident’s personal preferences and unique needs. Residents have the opportunity to shape their experience, with options for personalized meal choices, engaging activities, and individually tailored therapy services, all designed to foster an environment that feels as comfortable and home-like as possible.

    The skilled nursing and rehabilitation therapy programs at Mountain View Health & Rehab are built to help residents regain mobility, strength, independence, and overall well-being following illness, injury, or surgery. The team employs a multifaceted approach through personalized therapy programs, ensuring that each individual receives the targeted support they need for recovery. Physical therapy services focus on restoring bodily strength, balance, and mobility, while working to reduce pain and prevent falls. Occupational therapy supports residents in regaining crucial daily living skills with adaptive tools and techniques, helping them perform everyday tasks such as dressing, grooming, and meal preparation. A specialized speech and language therapy program assists those who need support in communication, cognitive function, and swallowing, helping boost confidence and improve overall quality of life.

    For those living with Alzheimer’s and other dementia-related conditions, Mountain View Health & Rehab provides a secure, structured, and nurturing environment. The memory support program is grounded in compassionate care and stability, with a team that offers personalized attention and creates engaging programs aimed at enhancing residents’ well-being while supporting their independence as much as possible. Family members are offered resources, education, and guidance to help them navigate the challenges of caring for a loved one with memory impairment, ensuring that residents thrive in an enriching and dignified setting.

    Mountain View Health & Rehab also offers respite stay options, which provide temporary care solutions tailored for loved ones who need a safe place to stay while their family caregivers take a much-needed break, navigate post-hospital recovery, or try out the community before committing to long-term care. Skilled nursing care is available around the clock for these short-term residents, creating a secure and welcoming atmosphere regardless of the duration of stay.

    The community goes beyond the basics of care by integrating a range of supplementary services to meet the evolving needs of its residents. These include wound care, IV therapy, pain management, catheter care, an enteral feeding program, off-site dialysis coordination, post-hospital extended care, and arrangements for dental, vision, and audiology appointments. If a necessary service falls outside the available offerings, Mountain View Health & Rehab is committed to connecting residents with the best resources in the wider community, ensuring comprehensive support at every stage.

    The core mission of Mountain View Health & Rehab is to enhance healthcare, strengthen relationships, and improve the quality of life for both residents and their families. The community creates a warm, welcoming, and compassionate environment, underpinned by expert staff invested in delivering exceptional service. With a focus on excellence in care, Mountain View Health & Rehab provides a place where residents feel secure, valued, and empowered on their journey to recovery and well-being.

    People often ask...

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