Pricing ranges from
    $5,001 – 6,501/month

    Truewood by Merrill, Henderson

    2910 W Horizon Ridge Pkwy, Henderson, NV 89052
    • Independent Living
    • Assisted Living
    • Memory Care

    Caring staff, clean safe community

    I toured several places and chose this community - I'm pleased. The staff are wonderful, caring and responsive (Gabby stood out), residents seem happy, and they really know people by name. The building is clean, safe and nicely appointed with lots of activities, live music/happy hours, good food and handy transportation; I would recommend it.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.23·(128)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      2.9

    Pros

    • Compassionate, responsive caregiving staff
    • Clean, hotel‑like facility and well‑maintained interiors
    • Engaging social calendar with live music and off‑campus outings
    • Secure, thoughtfully designed memory‑care cottage
    • Private apartment and roommate configuration options
    • On‑site transportation and scheduled medical transport
    • Proactive medication management and nursing oversight
    • Robust housekeeping and maintenance services
    • On‑site salon and personal services
    • Pet‑friendly policy
    • Multiple common areas and outdoor balconies/patio spaces
    • Varied activity offerings including bingo, exercise, and happy hours

    Cons

    • Inconsistent dining quality and limited menu variety
    • High staff turnover and periodic understaffing
    • Small unit sizes and tight double‑occupancy layouts
    • Premium pricing with unclear ancillary charges
    • Sanitation and odor concerns in certain areas
    • Restricted outdoor walking paths and locked courtyards
    • Variable clinical‑care consistency and medication oversight lapses
    • Management turnover and inconsistent administrative communication
    • Supply shortages affecting meal‑service continuity
    • Weekend slowdown in activity intensity
    • Limited availability and waitlist constraints

    Summary of reviews

    Overall impression: Truewood by Merrill, Henderson is frequently described as a clean, hotel‑like community with a broad activity program and a staff culture that many families find caring and engaged. The property, common areas and housekeeping earn consistent praise, and the memory‑care cottage is often noted for its secure, thoughtful design. At the same time, reviewers describe a pattern of operational variability — particularly around dining, staffing, pricing transparency and apartment size — that can affect resident experience.

    Care and staff: Numerous comments emphasize compassionate, attentive caregivers, CNAs, and nursing staff who know residents by name and who work to preserve dignity and independence. Families describe strong day‑to‑day responsiveness, good safety monitoring, proactive medication management in many cases, and visible staff engagement with residents. However, there is a recurring operational concern about staffing stability: high turnover and periodic understaffing are cited, and a minority of accounts describe lapses in clinical consistency or delays in care. These combined impressions suggest generally strong caregiver engagement, tempered by variability when staffing is thin or leadership changes occur.

    Dining and clinical services: Dining receives mixed evaluations. Several reviews describe upscale, hotel‑style meal service, good accommodations for special diets, and favorable dining events, while an overlapping set of reviews note inconsistent food quality, small portions, repetitive menus and occasional supply shortages. Medication management and nursing oversight are praised in many accounts, yet there are isolated descriptions of lapses or inconsistent clinical follow‑through; this points to variability in clinical delivery across shifts or as staff change.

    Activities and social life: Activity programming is a clear strength for many residents: an aggressive social calendar, live music, happy hours, off‑campus shopping and medical trips, exercise classes, and regular themed events are commonly highlighted. Multiple common spaces and frequent events promote socialization. Reviewers do note that activity intensity can drop on weekends and that the community may feel less suitable for very active seniors who want extensive outdoor walking routes or vigorous fitness facilities.

    Facilities, safety and layout: The property is widely regarded as attractive, modern, and well maintained, with multiple common areas, balconies, a pool, and a secure memory‑care wing. Apartment and bathroom finishes often receive praise, but unit sizes — particularly single bedrooms and double‑occupancy configurations with dividing walls — are frequently described as small. Some reviewers raised sanitation and odor concerns in specific areas and mentioned a pest‑control incident; others reported locked courtyards and limited walking paths, which may restrict independent ambulation for some residents.

    Management, pricing and availability: Observations about management are mixed. Several reviews commend responsive directors and clear family communication, while others cite leadership turnover, inconsistent administrative follow‑through, unclear ancillary fees and occasional undisclosed charges. Pricing is commonly described as premium; many families find the cost acceptable for the level of service and amenities, but several express concerns about value and transparency. Availability constraints and waitlists are also a recurring theme, limiting immediate moves for interested families.

    Bottom line: Truewood offers a well‑appointed environment with strong social programming and many devoted frontline staff, making it a good fit for residents who prioritize cleanliness, daily activities and a secure memory‑care option. Prospective residents and families should weigh the tradeoffs around dining consistency, apartment size, staffing stability and pricing transparency. Visiting multiple times (including weekends and dinner service), asking about current staffing ratios and leadership tenure, and clarifying all ancillary charges can help prospective families assess whether the community aligns with their priorities and needs.

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    Location

    Map showing location of Truewood by Merrill, Henderson

    Truewood by Merrill, Henderson is located at 2910 W Horizon Ridge Pkwy, Henderson, NV, 89052.

    About Truewood by Merrill, Henderson

    Truewood By Merrill, Henderson is a state-licensed senior living community in Henderson that has 132 apartments for independent living, assisted living, and memory care, so it's a place where adults aged 55 and over can choose a home that fits their needs, whether that's a private or semi-private apartment, maybe with a kitchenette, and they have everything from studio layouts to rooms that work well for companions. Residents can bring some pets, making it more like home since some folks have small dogs or cats that they want to keep close. There's a resort-style feeling to the space, with an open, contemporary design accented by natural wood, and outdoor patios and gardens for relaxing or visiting with neighbors, along with a general store and computer/internet access right on the property.

    The care levels at Truewood By Merrill, Henderson range from independent senior living to specialized memory care and assisted living, with staff available at all hours, and support is tailored for things like bathing, medication, or daily activities when a resident needs a bit more help, and there are respite services for families who need short-term support. Memory care spaces are designed specifically to reduce confusion and help prevent wandering, which is good for folks dealing with Alzheimer's or dementia. They've also got physical therapist services right there, so people who need ongoing help with movement have regular access, and if someone wants a haircut, there's barber and salon service on-site.

    The Active Living program encourages everyone to get involved, move, and stay social, with creative classes and social get-togethers pretty often, and there's a neighborhood feeling thanks to the community setup, since it's built to promote confidence, comfort, and connection. Restaurant-style dining is available in a lovely dining room, and the Anytime Dining program means meals are available from 7am to 7pm each day, giving residents the flexibility to eat how and when they like, and food choices try to be both nutritious and appealing, with a focus on quality ingredients. Housekeeping and weekly cleaning are part of what they provide, and there's free transportation for appointments and trips around town, plus resident parking if someone still has a car or gets rides from loved ones.

    Security matters here with a 24-hour system, and the staff is available at all hours for comfort and safety, with concierge and scheduled transportation as part of the regular routine. The building itself has a hacienda-style design that's familiar and warm for many, and it's close to shops, restaurants, and medical offices, which makes errands simple and quick. The facility also asks for an entry fee and keeps a focus on providing residents with both freedom in retirement and a sense of community, because the company running it, Merrill Gardens, is family-owned and puts a lot of weight on personal connections and promoting respect for individual lifestyles. There are even virtual tours for anyone interested in seeing what the place is like before moving, and the staff can answer questions by email if needed. The way Truewood By Merrill, Henderson is set up, with all these amenities, different floor plans, and care levels, people can find the support they need as circumstances in life change, whether someone stays independent or needs more help as time goes on, and at the same time, it's a place where having hobbies, friendships, and a routine all feel possible.

    About Merrill Gardens

    Truewood by Merrill, Henderson is managed by Merrill Gardens.

    Founded in 1993 with a single community in Seattle, Merrill Gardens has grown into one of the nation's most respected senior living providers, operating 65 communities across 17 states. As a fifth-generation family-owned company with roots extending back to the 1890s, Merrill Gardens is headquartered in Seattle, Washington, and maintains the values of integrity, compassion, and excellence that have defined the Merrill family for generations. The company has expanded strategically through both organic growth and selective acquisitions, recently adding five new communities in 2024 including locations in South Carolina, Missouri, and Oregon, while maintaining its commitment to quality over quantity in expansion decisions.

    Merrill Gardens offers a comprehensive continuum of senior living services including independent living, assisted living, and specialized memory care programs. Their innovative Anytime Dining program provides restaurant-style meals seven days a week, while their assisted living services include personalized care plans covering bathing, dressing, medication management, and safety checks. The company's memory care communities utilize a Montessori approach designed specifically for residents with Alzheimer's and dementia, creating environments that promote independence and well-being. Through their Inspire Connection program, Merrill Gardens focuses on connection and community, ensuring residents can engage in meaningful activities that bring a sense of belonging and purpose to their daily lives.

    The company's philosophy centers on their "Yes You Can" mentality, believing that life should be defined by possibilities rather than limitations. Merrill Gardens emphasizes person-centered care that celebrates each resident as a whole person, honoring their individuality and supporting their ability to make their own decisions. As innovators in the industry, they invest in technology and data-driven operations to enhance resident care while maintaining the personal touch that comes from their family-owned heritage. Their approach focuses on treating residents like family, with staff who are passionate about senior care rather than simply collecting a paycheck, creating environments where residents can live their fullest lives.

    Merrill Gardens has earned significant recognition for their excellence, including being ranked #6 in the nation by Fortune Magazine as a Best Workplace in Aging Services and receiving Great Place to Work certification for three consecutive years. The company has been honored as Family Business of the Year by both the Puget Sound Business Journal and Seattle Business Magazine, recognizing their longevity, community commitment, and long-term vision. With over 2,500 reviews averaging 4.4 out of 5 stars, multiple communities have received Best of Senior Living Awards, demonstrating their consistent delivery of high-quality care and services. Their commitment to innovation and excellence has established Merrill Gardens as a leader in the senior living industry, with a satisfaction guarantee that reflects their confidence in providing exceptional lifestyle experiences for seniors and their families.

    People often ask...

    Truewood by Merrill, Henderson offers competitive pricing, with rates starting at a cost of $5,001 per month.

    Truewood by Merrill, Henderson offers independent living, assisted living, and memory care.

    There are 38 photos of Truewood by Merrill, Henderson on Mirador.

    Yes, Truewood by Merrill, Henderson allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 2910 W Horizon Ridge Pkwy, Henderson, NV 89052.

    No, Truewood by Merrill, Henderson does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Nevada, the Health & Human Services Health Care Quality & Compliance bureau licenses care facilities and publishes the statements of deficiency from its inspections.

    License number12307
    StatusActive
    Facility typeResidential Facility for Groups
    Capacity116 residents
    EffectiveJanuary 26th, 2026
    ExpiresApril 30th, 2027
    Special certificationASSISTED LIVING SERVICES, RESIDENTIAL FACILITY FOR ELDERLY OR DISABLED PERSONS

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Truewood by Merrill, Henderson. The information above has not been verified or approved by the owner or operator. For exact information, please contact Truewood by Merrill, Henderson directly. There is no cost for this service. We are compensated by the community you select.

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