Harrogate Retirement Community

    400 Locust St, Lakewood, NJ 08701
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.80·(123)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.9
    • Meals

      4.6
    • Amenities

      4.5
    • Value

      1.6

    Pros

    • Compassionate, family‑like caregiving staff
    • Skilled nursing and coordinated clinical teams
    • Robust physical and occupational therapy services
    • Effective care coordination across clinic, health center, and hospitals
    • Clean, well‑maintained facilities and grounds
    • High‑quality, restaurant‑style dining with varied menus
    • Extensive daily activities and events programming
    • Numerous on‑site amenities (indoor pool, fitness center, salon)
    • Proactive admissions and move‑in assistance
    • Responsive maintenance and housekeeping services
    • Attentive security and health monitoring
    • Personalized resident engagement and name recognition
    • Transportation and organized day‑trip offerings
    • Holiday and seasonal programming with family inclusion
    • Organized operations and professional administrative leadership
    • Laundry service with quick turnaround and folded returns
    • Safe infection‑control practices and pandemic communication
    • Strong volunteer/entertainment programming (music, performances)

    Cons

    • Perceived understaffing and workload strain
    • Inconsistent scheduling of housekeeping and personal‑care services
    • Gaps in clinical oversight and responsiveness
    • Laundry inventory‑control and lost‑item issues
    • Inconsistent meal delivery and occasional service errors
    • Pest‑control concerns
    • Limited apartment sizes and furnishing options
    • Pricing volatility and affordability concerns
    • Delays in bathroom and personal‑assistance response times

    Summary of reviews

    Harrogate Retirement Community is described across reviews as a large, well‑appointed life‑care community with a pronounced focus on warm, family‑style resident engagement. Strengths that recur throughout the feedback include a compassionate caregiving culture, visible name‑recognition and personalized engagement by staff, and a broad set of clinical offerings: on‑site physicians, coordinated clinic and health‑center teams, wound care expertise, and robust physical and occupational therapy that many families credit with meaningful rehabilitation progress. Reviewers frequently highlight effective transitions from hospital to the community and strong cross‑discipline coordination when it is functioning well.

    Dining, activities and amenities are another consistent area of strength. Many reviewers praise restaurant‑quality meals, holiday menus, and an active social calendar that includes dances, group music programs, cards, outings, and a variety of interest clubs. The campus offers many on‑site amenities — indoor heated pool and spa, fitness center, salon, gardens, library, and performance spaces — that support an active lifestyle. Admissions and move‑in support are repeatedly described as proactive and helpful, and maintenance and housekeeping are generally characterized as responsive, contributing to a clean, hotel‑like environment.

    Operationally, the dominant positive theme is professional and present leadership and an organized operations model; several staff members in marketing, admissions and administration receive named praise for facilitation and follow‑through. That said, a set of recurring operational issues appears across reviews. Perceptions of understaffing and workload strain are present and, in several accounts, correlate with scheduling or responsiveness problems — for example, irregular housekeeping cadence, delays in personal‑assistance (including bathroom assistance), and occasional meal‑delivery errors. Laundry handling is often efficient, but there are also mentions of inventory control problems and misplaced items. A small number of comments raise pest‑control concerns. Additionally, some families expressed frustration with pricing changes and perceived affordability or value‑for‑cost issues.

    For prospective residents and families the pattern is clear: Harrogate offers strong clinical and rehabilitative capacity, a warm community culture, and a rich amenity and activity set that many find life‑enhancing. Prospective residents should assess current staffing levels, service schedules (housekeeping, laundry, meal delivery), and recent communications about fees during a tour or trial stay, and ask how the community is addressing the operational issues noted above. Overall, the community is frequently recommended for its caregiving culture, breadth of services, and campus amenities, with the caveat that operational consistency and affordability are areas to verify in person before committing.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Harrogate Retirement Community is located at 400 Locust St, Lakewood, NJ, 08701.

    About Harrogate Retirement Community

    Harrogate Retirement Community sits in a quiet neighborhood where residents can enjoy well-kept lawns, peaceful surroundings, and bright flower beds, and you'll notice right away how the community cares about wellness and comfort because they have many programs focused on staying active, living well, and supporting friendships that grow over time, since the place has welcomed people since 1988, and the staff makes sure to provide compassionate, skilled care whether you need independent living, assisted living, memory care for dementia, skilled nursing, or short-term rehab, thanks to their system where people can move between levels of care as their needs change. The building is all on one level, which helps with getting around, and you'll find studio, one-bedroom, and two-bedroom apartments-over 44 floor plans-with features like modern kitchens, soft carpets, large windows, and some units even have balconies or screened-in porches where residents sit outside or watch birds near blooming gardens and patios, and in the memory care areas, there's an elegant dining room with white linens and fresh flowers. People age 62 and up can move in, even bringing their pets, and the not-for-profit organization puts money back into the staff and the grounds to make sure services stay up to date and the community safe and well maintained. There's a Wellness Clinic on site, so if someone needs to see a doctor, nurse, or therapist, it's easy, and those same caring staff help with day-to-day things like bathing, getting dressed, medication, and making sure emergencies get quick help, which is a relief for both residents and families. Nutritious meals come three times a day, made to fit residents' tastes and needs, and folks can eat together in roomy dining areas, with lots of events and activities like gardening, putting on the green, swimming in the indoor pool, reading in the library, or meeting friends in lounges or game rooms. There is parking for residents and visitors, transportation for trips to town, and high-speed internet for those who want to keep up with family or the news, and the campus throws events so people can gather and stay connected, since the community puts effort into building strong friendships and healthy routines. People can get help at home through non-medical home care, and the life care approach means residents usually don't need to leave the community, even as their health changes or if they need more care, since there's skilled nursing and rehab right on site. Housekeeping, laundry, and emergency call systems are all available, which reduces worry about chores or safety, and those who need memory care get special services like secure rooms and programs that help prevent confusion and wandering. Monthly costs start around $3,545 for studios and go over $6,492 for two-bedrooms, and there's a buy-in fee that ranges from $57,000 to $532,000 depending on the apartment and contract type, which is good to know when planning. Residents and visitors have given high marks in reviews, and the community has earned recognition for friendly staff, engaging activities, and good meals, while being a not-for-profit helps keep the focus on resident satisfaction rather than profits, so Harrogate Retirement Community isn't the fanciest place in every way, but it's steady, supportive, and built to help people enjoy their years with safety, health, and a sense of belonging.

    About Life Care Services

    Harrogate Retirement Community is managed by Life Care Services.

    Life Care Services (LCS), established in 1971 and headquartered in Des Moines, Iowa, stands as the nation's leading manager of full-service senior living communities and the largest not-for-profit senior living operator in the United States. With over five decades of experience, LCS manages more than 130 communities serving over 40,000 residents nationwide, specializing in Life Plan Communities (formerly known as Continuing Care Retirement Communities or CCRCs), as well as stand-alone assisted living, memory care, and rental communities.

    The company's comprehensive approach encompasses operations management, marketing and sales support, health services, compliance, finance, human resources, risk management, strategic planning, and technology development. Through the LCS Family of Companies, they provide end-to-end solutions including development services, real estate private equity enterprises, insurance, national purchasing consulting, and in-home care services. Their innovative development projects feature amenity-forward designs, including cutting-edge elements like rooftop restaurants and microbreweries, demonstrating their commitment to evolving senior living experiences.

    LCS's philosophy centers on purposeful living, where aging means adding experiences rather than giving up on them. Their hospitality-driven approach combines data-driven services with personalized care to strengthen teams, streamline workflows, and enhance resident experiences. Signature programs include Extraordinary Impressions, their employee culture initiative; Heartfelt Connections®, a nationally recognized memory care approach; Eversafe 360 senior safety protocols; and the Health & Wellness Navigation Program™ that provides personalized care plans addressing all aspects of well-being. The LCS Signature Experiences program infuses hospitality into every aspect of community life, creating rich, engaging experiences for residents and employees alike.

    The company's excellence has earned unprecedented recognition, including being ranked #1 in Customer Satisfaction among Independent Living Senior Living Communities by J.D. Power for six consecutive years (2019-2024), winning more independent living awards than any other brand in the J.D. Power U.S. Senior Living Satisfaction Studies. Additionally, LCS received three awards from Top Workplace USA in 2023, reflecting their commitment to both resident care and employee satisfaction. As the fourth-largest operator of life plan and rental senior living communities nationwide, LCS continues to shape the future of senior living through innovation, excellence, and a deep commitment to empowering seniors to live their best lives.

    People often ask...

    Harrogate Retirement Community offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 43 photos of Harrogate Retirement Community on Mirador.

    Yes, Harrogate Retirement Community allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 400 Locust St, Lakewood, NJ 08701.

    No, Harrogate Retirement Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Harrogate Retirement Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Harrogate Retirement Community directly. There is no cost for this service. We are compensated by the community you select.

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