Absolute Care of Allegany

    2178 N 5th St, Allegany, NY 14706
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.14·(14)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      1.0

    Pros

    • Caring and friendly direct-care staff
    • Skilled certified nursing assistants (CNAs)
    • Clean and well-maintained areas
    • Family-friendly environment
    • Accommodating and helpful front-line personnel
    • Positive short-term rehabilitation experiences
    • Recent technological and facility improvements

    Cons

    • Inconsistent staffing levels and responsiveness
    • Sanitation and housekeeping lapses
    • Incontinence-care delays and skin-care issues
    • Poor and inconsistent meal quality
    • Gaps in discharge planning and clinical-transition communication
    • Management unresponsiveness and accountability gaps
    • Unclear ancillary fees and billing practices
    • Limited room size and constrained private space
    • Inadequate roommate placement processes

    Summary of reviews

    Overall impression: Accounts of care at Absolute Care of Allegany are mixed, with families describing both positive caregiver interactions and significant operational shortcomings. Several reviews praise individual staff members and short-term rehabilitation outcomes, while other accounts identify persistent issues related to staffing, cleanliness, dining, and management communication.

    Care quality: Some families described attentive, compassionate caregivers and effective short-term rehabilitation that supported improvement and discharge. At the same time, other accounts describe inconsistent personal-care delivery, delays in addressing toileting and hygiene needs, and resulting skin-care concerns. There are also reports of residents being discharged or transitioned without clear explanations, which suggests gaps in clinical-transition planning and family communication.

    Staff and culture: Direct-care staff and CNAs receive frequent positive mentions for friendliness and individualized attention; a number of families singled out particular aides as exemplary. However, there are recurring concerns about staffing levels and responsiveness on some shifts. Those operational shortfalls are linked in reviews to delayed assistance, perceived lapses in routine care, and complaints about tone or attentiveness from some aides.

    Dining and activities: Dining experiences appear inconsistent. Several reviewers characterized meal quality as below expectations, describing overly processed entrées and unappealing textures; others did not raise dining concerns. Activity programming was not a prominent topic in the reviews provided; the facility is described in places as family-friendly, which may reflect a welcoming environment for visitors and family involvement rather than a robust activity portfolio.

    Facilities and operations: Reports on housekeeping and facility upkeep are mixed. Some families describe the environment as clean and well-maintained, while others identified housekeeping lapses, floor-cleaning frequency issues, and odor concerns in communal areas. Room size and private space were noted as limited in some units, and roommate compatibility emerged as an operational issue. Reviewers also mentioned recent technological or facility improvements in a positive light.

    Management and administration: Several concerns center on communication, discharge planning, and management responsiveness. Families cited difficulty obtaining clear explanations after incidents, limited engagement from administration, and perceptions of owner indifference. Ancillary fees and billing items (for example, charges related to room phone service) were described as unclear or burdensome in some accounts.

    Notable patterns and guidance for families: The reviews indicate a split experience — strong, caring front-line staff are present, yet systemic issues (staffing inconsistency, housekeeping variability, dining quality, and communication gaps) affect overall reliability of care. Prospective families should observe staffing levels during visits, ask for written protocols on incontinence care and discharge planning, review the contract for ancillary fees, sample meals if possible, and inquire about roommate assignment procedures and housekeeping schedules. Direct conversations with administrators about recent improvements and staffing plans can help clarify whether operational weaknesses have been addressed.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Absolute Care of Allegany is located at 2178 N 5th St, Allegany, NY, 14706.

    About Absolute Care of Allegany

    Absolute Care of Allegany is a 37-bed skilled nursing facility that sits less than two miles from NYS Thruway I-86 and less than five miles from Olean, NY, which makes it easy for families to visit, and being operated in collaboration with The McGuire Group, Taconic Health Care, and VestraCare means they're able to share resources and expertise across several locations, so you get a consistent kind of care and services regardless of where you go. They stick to the philosophy "Legends Caring for Legends," which is their way of saying they value the stories and lives of both residents and staff, and they make sure compassion, innovation, and excellence guide their work. You'll see that their staff includes people like Administrator Scott West, LNHA, and Director of Nursing Buffie Baldwin, RN, as well as Jessica Kramer heading admissions, so there's a steady group you'll get to know if you spend time there.

    The facility mainly focuses on long-term care, rehabilitation, and specialty services like bariatric care, dialysis, hospice, palliative care, and wound care, including a secure dementia unit for folks who need extra memory support. You'll find therapies like occupational, physical, speech, and respiratory therapy, as well as complex medical care and programs for cardiac and pulmonary rehab, orthopedic care, and tracheostomy or ventilator care, so if someone has medical or rehabilitation needs, they might find what they need here. Post-acute rehabilitation is a big part of what they offer, meaning you can get short-term rehab after a hospital stay or surgery, and there's respite care too, so families can take a break for a short time while their loved ones stay at the facility.

    Each resident gets 24-hour skilled nursing care, help with daily activities, and medication support, and there's nursing home care for people who need help over the long-term, so you don't have to worry about being left alone. The care team pays attention to dignity and respect, working to build connection and purpose in daily life, and they also have counseling services for both residents and families, which is helpful when you need someone to talk with about tough times. They've got extra services like telemedicine, guest and family outreach, transportation, podiatry, dental and hearing care, regular visits from nurses, and even a hair salon for personal care. The social and recreational programs run seven days a week, so you can stay as active as you like, and healthy snacks and low sodium meals are always available for those that need them or just want to eat better.

    Absolute Care of Allegany is smoke-free and doesn't allow electronic monitoring or video surveillance in resident rooms, meaning they keep a focus on privacy. The building has handicap and safety features, as well as a shared living room where residents can spend time with friends and family. Staff are present round the clock, and programs support residents with a variety of needs, including those recovering from illness or managing several chronic conditions, and specialty care is available for those needing complex or advanced medical services.

    They hold a 5-star rating from the federal government, so they meet high standards for health inspections, staffing, and quality measures, and anybody staying or visiting there will notice the staff tries to live up to their "Legends Caring for Legends" idea through meaningful connections for purpose, dignity, and hope every day.

    People often ask...

    Absolute Care of Allegany offers assisted living, memory care, and skilled nursing.

    There are 10 photos of Absolute Care of Allegany on Mirador.

    The full address for this community is 2178 N 5th St, Allegany, NY 14706.

    No, Absolute Care of Allegany does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Absolute Care of Allegany. The information above has not been verified or approved by the owner or operator. For exact information, please contact Absolute Care of Allegany directly. There is no cost for this service. We are compensated by the community you select.

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