Crown Park Rehabilitation and Nursing center

    28 Kellogg Rd, Cortland, NY, 13045
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Chronic understaffing resulted in death

    I would not recommend this facility. Many front-line staff and therapists were kind and rehab care was excellent, but chronic understaffing, long call-button waits, medication and meal errors, and occasional dirty/odorous bathrooms created real safety risks. Management and administration were unresponsive and obstructive about complaints and transfers. My loved one declined despite orders, required hospital care, and ultimately died from dehydration/malnutrition - be very cautious.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 176 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.3
    • Meals

      2.0
    • Amenities

      3.6
    • Value

      1.0

    Location

    Map showing location of Crown Park Rehabilitation and Nursing center

    About Crown Park Rehabilitation and Nursing center

    Crown Park Rehabilitation and Nursing Center sits up in the rolling hills of Cortland and has room for up to 200 residents. The place focuses on nursing care and rehabilitation, offering both short-term rehab and long-term skilled nursing services. The team provides therapy seven days a week, aiming to help folks recover and regain strength. Maggie Calli serves as the administrator, while Jackie Maxson is the director of concierge services, making sure people's daily needs and questions get answered. The staff believes in making things feel like family, with flexible schedules for workers and ways to move up in their careers. Care programs get tailored for each person, and there's specialized support for those with Alzheimer's and dementia, as well as respite care for families needing a break.

    The center tries to create a caring place that supports residents physically, mentally, spiritually, and emotionally. Activities happen often, like karaoke nights and even a kids' carnival, run by the activities department. There's restaurant-style dining with special diets available if needed, plus amenities like pet therapy and recreation therapy. The concierge services help make life a little easier for everyone living there. Newcomers can sign up for a free Certified Nursing Assistant (CNA) course as another unique offer. Crown Park's programs put an emphasis on each individual's needs and the staff works to create a supportive environment. The facility holds an overall CMS rating of 1 star, with 2 stars in the health inspection and quality measures categories, and 1 star for staffing. The setting, combined with its range of services, provides care and activities for those looking for help with health needs and daily life.

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