Pricing ranges from
    $4,330 – 5,196/month

    Valley Residential Services

    161 valley Dr, Herkimer, NY 13350
    • Assisted Living

    Friendly staff, spotless, cozy, peaceful

    I love living here - the staff are friendly, caring, and helpful, the place is spotless with regular housekeeping/checkups, and the cozy apartments and beautiful landscaping make it peaceful and relaxing. Dining feels like home with great holiday dinners, in-room service, and a solid dining program (breakfast/lunch optional for a small fee); note there's no full kitchen, only a microwave. The facility offers a nice variety of activities, and the app's turn-by-turn directions and real-time tracking give me confidence when coming and going. Overall excellent experience with only minor practical limitations.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.55·(20)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      4.5

    Pros

    • Dining room service with home-style cooking
    • Clean, well-maintained facilities
    • Regular housekeeping and checkups
    • Friendly, caring, and helpful staff
    • Holiday dinners and special meals
    • In-room dining option available
    • Optional breakfast/lunch service
    • Easy-to-use navigation app with turn-by-turn directions
    • Real-time location tracking in the app for confident navigation
    • Beautiful, natural setting and attractive landscaping
    • Quiet, relaxing atmosphere
    • Nice variety of activities
    • Cozy, comfortable apartments
    • Overall high resident satisfaction

    Cons

    • Limited kitchen facilities (no full kitchen, only microwave)
    • Optional breakfast/lunch incurs an additional $5 fee

    Summary of reviews

    Overall sentiment across the reviews for Valley Residential Services is strongly positive. Reviewers repeatedly highlight the facility as being clean, comfortable, and attractive — with many calling it the "nicest facility." There is consistent praise for the landscaping and natural setting, which residents find peaceful and relaxing. Apartments are described as cozy and comfortable, and the general upkeep and cleanliness of the property receive favorable mention.

    Staff and care quality are clear strengths in the reviews. Multiple summaries emphasize friendly, caring, and helpful staff; words like "caring staff," "friendly staff," and "helpful staff" appear frequently, and reviewers state that they or their loved ones "love this place." Regular housekeeping and checkups also contribute to a sense of attentive care. The combination of daily support, housekeeping, and personalized attention appears to create a strong impression of safety and well-being among residents.

    Dining and food services are another commonly noted positive. The facility offers dining room service with home-style cooking and special occasions such as holiday dinners, which residents appreciate. There is also flexibility with an in-room dining option for those who prefer to eat privately. At the same time, reviews indicate some limitations around resident cooking: apartments do not include full kitchens and only provide a microwave. Additionally, breakfast and lunch are available optionally for a small fee ($5), which is noted as an extra cost by reviewers. These dining details suggest a community-oriented meal program that may not suit residents who want full kitchen capabilities or to prepare meals independently.

    Activities and lifestyle receive favorable comments: reviewers mention a nice variety of activities and a quiet environment conducive to relaxation. The combination of organized activities and a tranquil setting suggests a balance between social engagement and peaceful living. Housekeeping, checkups, and the social programming together portray a supportive daily environment for residents.

    One unique practical benefit reported by reviewers is an app that provides precise turn-by-turn directions and real-time location tracking. Users say the app prevents getting lost and gives confidence in navigation, which could be especially helpful for visitors, new residents, or those with mobility or orientation concerns. This technological feature complements the otherwise traditional strengths of staff and facilities.

    In summary, Valley Residential Services is portrayed as a well-maintained, attractive residential community with a strong emphasis on caring staff, cleanliness, comfortable apartments, home-style dining, and a peaceful natural setting. The main recurring concern in the reviews is limited in-unit cooking capability (no full kitchen, only microwave) and the nominal fee for optional meal services. Overall, however, the pattern of comments conveys high resident satisfaction and a positive living experience driven by attentive personnel, pleasant grounds, and reliable services.

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    Location

    Map showing location of Valley Residential Services

    Valley Residential Services is located at 161 valley Dr, Herkimer, NY, 13350.

    About Valley Residential Services

    Valley Residential Services, located at 161 Valley Drive in Herkimer, NY, offers 48 senior living units with studio and one-bedroom apartments, as well as a 76-bed assisted living community, which makes it a place where seniors can have their own space while also getting help when they need it, and residents get round-the-clock security and a 24-hour call system for peace of mind and safety. There's a reading room where people can relax and enjoy books, a lobby area for meeting up and having conversations, and common rooms for gathering with neighbors or joining in activities. Staff prepare nutritious meals every day, and healthcare services cover things like diabetic care, medication management, incontinence care, and help with getting around. The licensed Enriched Housing Program and certified assisted living services, with license number AF0719A, let residents get support with daily things like dressing, bathing, getting up and moving, and even family dentistry services, and these services are all personalized and meant to help seniors who want to stay independent but sometimes need extra assistance. Gardens are maintained for residents who enjoy spending time outside and gardening, and there's an on-site barber and salon for grooming needs. Activity programs include faith-based devotionals, off-site trips, social events, and movie nights, and the community supports mental wellness through different programs, letting residents stay active and connected. Valley Residential Services is inspected and certified by local and state groups, such as the Department of Aging or Veteran's Services, instead of being certified by the Centers for Medicare & Medicaid Services, so families should know it usually doesn't take Medicare for care services, but long-term care here costs less than many full-time nursing homes. The community stays connected to nearby hospitals and care centers like Bassett Medical Center and Little Falls Hospital, offering quick access to emergency and specialty care. Valley Residential Services belongs to Valley Residential Services, Inc. and stands out in Herkimer as the highest-rated assisted living option, with an average score of 8.9 out of 10, making it a straightforward choice for long-term, non-acute care where seniors can get the care they need in a safe and supportive place.

    People often ask...

    Valley Residential Services offers competitive pricing, with rates starting at a cost of $4,330 per month.

    Valley Residential Services offers assisted living.

    There are 17 photos of Valley Residential Services on Mirador.

    The full address for this community is 161 valley Dr, Herkimer, NY 13350.

    No, Valley Residential Services does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

    License number14734
    Facility typeEnriched Housing Program
    Capacity76 residents
    LicenseeValley Health Services, Inc.
    EffectiveMarch 9th, 2015
    View the official license record

    Inspection Reports

    6

    Reports

    1

    Citations

    3

    Complaints

    3

    Years

    09 Jun 2025Complaint
    Found no deficiencies.
    23 Apr 2025Follow-Up
    Verified relicensure follow-up found no violations.
    22 Oct 2024Licensure
    Investigated one violation; a plan for correction was approved.
    • 402.5(c)Requirements before submitting a request for
    15 Oct 2024Complaint
    Investigated the complaint and found no deficiencies.
    09 Jan 2024Complaint
    Investigated a complaint survey and found no deficiencies.
    18 May 2023Licensure
    Found no deficiencies. No violations were cited.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Valley Residential Services. The information above has not been verified or approved by the owner or operator. For exact information, please contact Valley Residential Services directly. There is no cost for this service. We are compensated by the community you select.

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