New Falls Home

    117 Schuyler St, Montour Falls, NY 14865
    • Assisted Living

    Attentive staff, warm homey community

    I'm very pleased with this warm, homey community - the long-tenured, loving staff provide attentive, personalized care and medication management, my mom is thriving with plenty of activities and independence support, the facility is clean and conveniently near shops and a lovely waterfall, and I highly recommend it to families seeking caring senior living.

    Loved one of resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Reviews

    4.38·(16)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.4
    • Amenities

      4.4
    • Value

      4.4

    Reviews written on Mirador

    We have no reviews to show about New Falls Home.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of New Falls Home

    New Falls Home is located at 117 Schuyler St, Montour Falls, NY, 14865.

    About New Falls Home

    New Falls Home has been serving seniors since 1973 over on Schuyler Street in the quiet town of Montour Falls, right near Shequaga Falls Park, and folks who live there can choose from different floor plans like studio, one-bedroom, semi-private, and two-bedroom units, with options for companion living or having a private space if that fits better. The community offers assisted living services with personal care, help with daily tasks like bathing and taking medicine, and round-the-clock staff who can help in an emergency, which is good for peace of mind, and if someone needs more hands-on support with things like moving from a bed to a wheelchair or keeping tabs on insulin for diabetes, the caregivers have the training for that. Residents get three meals a day, plus snacks, and can join activities that help with staying sharp and moving, whether it's music, church services, gardening, bingo, or just relaxing in the grassy courtyard or in one of the indoor common spaces, and there's always something going on, from story times to exercise and balance programs sponsored by the community, which means no one has to feel left out if they don't want to.

    The home offers different levels of care, from high through medium to low, and will tailor support for folks needing respite care or for those who come to stay long-term, and they even have short stays if someone just needs a break or is recovering. Housekeeping and laundry services get provided, and the library and on-site salon give a little bit of comfort and routine, making life feel more normal, while ample parking means it's easy for friends or family to visit. The staff, many of whom have been there a decade or more, keep an eye on everyone's health and help with medication management, and the home's been licensed all along by the New York State Department of Health and belongs to the Empire State Association of Assisted Living. Pricing is separate for room and care needs, and they do have a community fee structure, but they'll talk through all the details if someone reaches out. New Falls Home has private owners, meals, activities, and support all in a secure rural spot that doesn't feel crowded but still makes it easy to find company and stay active.

    People often ask...

    New Falls Home offers assisted living.

    There are 4 photos of New Falls Home on Mirador.

    The full address for this community is 117 Schuyler St, Montour Falls, NY 14865.

    No, New Falls Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

    License number15014
    Facility typeAdult Home
    Capacity111 residents
    LicenseeThe New Falls Home. LLC
    EffectiveApril 25th, 1990
    View the official license record

    Inspection Reports

    7

    Reports

    17

    Citations

    7

    Complaints

    4

    Years

    03 Oct 2025Complaint
    Found no deficiencies. No violations were cited.
    31 Jul 2025Complaint
    Found three violations cited related to operating certificates and resident services.
    • 485.5 (g)Operating certificates
    • 487.7 (f) (5)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    23 Jul 2024Complaint
    Found no deficiencies.
    20 Mar 2024Complaint
    Investigated and identified four deficiencies.
    • 487.7 (d) (8)Resident services
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    22 May 2023Complaint
    Identified eight deficiencies and approved a plan to correct.
    • 485.5 (f)Operating certificates
    • 487.4 (a)Admission standards
    • 487.4 (c)(11)(vi)Admission standards
    • 487.5 (d) (1)Resident protections
    • 487.7 (f) (5)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.9 (a) (3)Personnel
    • 494.4 (f-g)Admission and retention standards
    30 Aug 2022Complaint
    Identified two violations and approved a plan for correction.
    • 485.5 (f)Operating certificates
    • 487.4 (a)Admission standards
    16 Aug 2022Complaint
    Concluded that no violations were found.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of New Falls Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact New Falls Home directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 3 facilities
    2. 3 facilities
    3. 3 facilities
    4. 9 facilities
    5. 8 facilities
    6. 10 facilities
    7. 10 facilities
    8. 8 facilities
    9. 13 facilities$6,475/mo
    10. 6 facilities$5,790/mo
    11. 11 facilities$4,395/mo
    12. 7 facilities$6,475/mo
    © 2026 Mirador Living