Pricing ranges from
    $4,836 – 6,286/month

    Brookdale Asheville Overlook

    308 Overlook Rd, Asheville, NC, 28803
    4.1 · 82 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Lovely facility, inconsistent care, communication

    I appreciated the lovely, clean facility in a beautiful mountain location, friendly residents, good food and a few outstanding staff (Rachel in PT, Whitney in activities, Kelley). But I was upset by rude administration, visitation denials/COVID restrictions that left my elder isolated, staff yelling at family, and very poor communication. Care was inconsistent - therapy delays/poor coordination, understaffed CNAs, missed follow-through (e.g. Wi-Fi extender), and medication/attention lapses. At $7,500/month with unexplained increases and high turnover, the stress and management issues made this a poor fit for us despite some compassionate employees and a nice next-door community.

    Pricing

    $4,836+/moSemi-privateAssisted Living
    $6,286+/moStudioAssisted Living
    $5,803+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 82 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.0
    • Meals

      3.8
    • Amenities

      3.5
    • Value

      2.3

    Location

    Map showing location of Brookdale Asheville Overlook

    About Brookdale Asheville Overlook

    Brookdale Asheville Overlook offers assisted living, independent living, memory care, skilled nursing, and at-home care services all in one location, so if someone needs more care as their needs change, they won't have to move far. Residents can choose from private, semi-private, or companion suites, including two-bedroom units with shared bathrooms, and each room includes Wi-Fi, a telephone hookup, cable, and an emergency call system for safety. The staff provides personal care like help with dressing, bathing, grooming, medication management, mobility, and continence assistance, plus daily housekeeping and laundry services, and there's 24-hour staff on call for any emergencies. Folks can use adaptive exercise equipment, accessible fitness areas, and they've got walking paths, an outdoor patio, a Southern-style porch, a screened-in gazebo, and gardens for those who like to be out in the fresh air, not to mention the gardening plots if someone likes to dig and plant. There are common areas with fireplaces, bookshelves, game tables, comfortable chairs, and big TVs, and people gather in the resident's lounge for activities, music, arts and crafts, or just to chat. Brookdale Asheville Overlook offers restaurant-style dining in a dining room with scenic mountain views, where chefs serve nutritious meals, and they make dietary changes for things like diabetes, low fat, vegetarian, or low salt needs. Residents join in on outings, literary activities, games, hobbies, and there are field trips, religious services, and facilitated events happening regularly, and for those who like their routines, there are also scheduled rides for errands or to medical appointments. Residents can bring pets, except small dogs, so animal lovers don't have to be alone, and the property has safety features like emergency response systems and round-the-clock emergency staff. Brookdale manages the community and has been doing this work since 1978, and there are different care levels, including memory care, skilled nursing, and continuing care retirement options all on the same campus, which means people can stay in the same place even if their needs shift over time. They encourage a warm, homelike atmosphere that's wheelchair accessible and designed for people with limited mobility, and they focus on shaping each resident's care to match the level of help needed-letting folks keep as much independence as they're able while providing more help if things change, so whether someone needs a little help with housekeeping or full daily care, the staff and resources are in place. There are educational programs, caregiving resources, lifestyle planning materials, physical therapy, occupational therapy, and even salon services on-site, so someone can handle the things they need in one location. Communal spaces offer people a spot to relax, visit, or take in the views, with homes designed to help everyone age with dignity and keep choices about their life and health as personal as possible, and while there's a nurse on staff part-time, the bigger focus stays on promoting wellness every day, which shows in the wellness and exercise programs, healthy food, and support for social connections, education, and hobbies.

    About Brookdale

    Brookdale Asheville Overlook is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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