Oak Creek Retirement Apartments

    343 Baldwin Rd, Burlington, NC, 27217
    4.2 · 12 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Welcoming affordable engaging senior living

    I moved my mom here and she loves it - a small, well-staffed community with welcoming, compassionate staff and responsive maintenance that gives us real peace of mind. Our spacious one-floor 2-bed/2-bath apartment (new carpet/paint) feels like home; there are multiple common rooms, a sunporch/patio, library/game room and a highly rated beauty salon. Dining is cafeteria-style with one meal provided daily (salads and cafeteria food are good); activities and outings (arts & crafts, games, weekly poker, trips) plus a shuttle to doctor appointments keep her engaged. It's reasonably priced in a lovely location, though it's an older building with shared laundry, some ongoing construction and a waiting list.

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    Amenities

    4.17 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.7
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      4.5

    Pros

    • Friendly, welcoming and informative staff
    • Caring and compassionate caregivers (named: Kelly)
    • Responsive, quick and sensitive maintenance
    • Spacious one-floor apartments (including 2-bed, 2-bath options)
    • Reasonable/competitive pricing
    • Good location
    • Cafeteria/dining room with good food and very good salads
    • One daily meal (lunch) provided
    • Multiple common rooms and comfortable grounds (patio, sunporch, chapel)
    • On-site beauty/hair salon rated highly
    • Library and game room with dominoes, bridge, weekly poker
    • Regular activities and enrichment programs (arts & crafts, outings, movie nights)
    • Transportation/shuttle for doctor appointments and county trips
    • Visitor's suite available
    • Weekly basic apartment cleaning included
    • Ongoing updating (new carpet and paint reported)
    • Small, private and well-staffed community with long-term residents
    • Sense of home, peace of mind and security reported
    • Residents enjoy trips to local restaurants and the beach
    • Positive tour experiences and high staff accessibility and communication

    Cons

    • Only one meal provided daily (may be insufficient for some residents)
    • No in-unit washer/dryer (shared laundromat downstairs)
    • Deep cleaning costs extra beyond weekly basic cleaning
    • Older facility with some ongoing construction
    • No elevator (limits accessibility in parts of the building)
    • Exercise classes paused during COVID (some programs temporarily unavailable)
    • Waiting list / limited immediate availability
    • Noise or disruption potential from ongoing construction
    • Possible limited housekeeping scope (basic weekly only)
    • Shared laundry and lack of certain in-unit conveniences

    Summary review

    Overall sentiment across reviews is strongly positive: reviewers consistently describe Oak Creek Retirement Apartments as a small, welcoming retirement community with friendly staff, engaged residents, and good value for the price. Many reviewers highlighted personal satisfaction — grandparents and parents who live there are said to "love it" and to feel at home. The community is repeatedly described as peaceful, well-staffed, and offering residents a strong sense of security and peace of mind.

    Staff and care quality emerge as one of the community's strongest attributes. Multiple reviews praise staff as friendly, informative, responsive and genuinely caring; individual caregivers are named and commended for compassion. Maintenance is characterized as quick and sensitive, and management has been described as good or improving (new management noted). Several reviewers emphasized that staff are open to questions and accessible during tours and ongoing residence, which contributes to overall satisfaction.

    Facilities are generally viewed favorably, with frequent mentions of spacious, single-floor apartments and two-bedroom, two-bath options. Units have been updated in places (new carpet and paint reported) and many common areas add to resident life: multiple common rooms, a patio and sunporch, a chapel, library, game room, and a well-regarded beauty/hair salon. The facility is described as small and private, with attractive grounds that residents appreciate. That said, several reviews note the building is older and undergoing construction/updates, and there is no elevator; these are important practical considerations for mobility and potential disruption during renovations.

    Dining receives mixed-but-leaning-positive feedback: the cafeteria/dining room is described as having good food (salads singled out as "very good") and a dining-room style experience. However, the standard package apparently includes only one meal per day (typically lunch), which some reviewers accepted as fine and others might find limiting. Residents and families also appreciate opportunities for off-site dining as part of activities and outings to local restaurants and the beach.

    Activities and social life are consistently highlighted as strengths. The community offers a variety of programs—card and table games (dominoes, bridge, weekly poker), arts and crafts, movie nights, enrichment programs, and organized outings. There is also transportation available for county trips and doctor appointments, along with a shuttle service for medical visits. Some structured fitness offerings (e.g., exercise class) were paused due to COVID according to reviews, so potential residents should verify the current activity schedule and COVID-related changes.

    Housekeeping and ancillary services: reviewers noted that weekly basic cleaning is included, but deep cleaning is offered for an additional fee. There is no in-unit washer/dryer; laundry is done in a shared downstairs laundromat. A visitor's suite is available for guests. These service details were often presented matter-of-factly, but the extra costs for deep cleaning and the lack of in-unit laundry may be important for prospective residents to budget for and consider based on mobility or privacy preferences.

    Cost and availability: Oak Creek is repeatedly described as reasonably priced—some call it the "best price"—which, combined with its amenities and small-community feel, makes it attractive for budget-conscious seniors. Several reviews mention a waiting list or planned move-ins (end of March), indicating limited immediate availability. The combination of affordability, attentive staffing, and a strong activity program appears to drive demand.

    Notable patterns and concerns: the main drawbacks mentioned across reviews are practical: shared laundry, no elevator, an older building with ongoing construction (which can cause temporary disruption), and the single-meal-per-day model. Some programs (notably exercise classes) were paused during COVID; prospective residents should confirm current program status. Also, housekeeping beyond basic weekly cleaning may incur additional costs. Overall, these concerns are relatively concrete and manageable but should be confirmed during a visit.

    Recommendation summary: reviewers overall recommend Oak Creek Retirement Apartments as a comfortable, well-run small community with friendly, responsive staff, good dining, active social programming, and attractive common spaces. It seems especially well suited for seniors seeking affordability, a close-knit community, and dependable staff support. Prospective residents and families should tour the facility (as many reviewers did), ask about current activity offerings, verify the meal plan and cleaning fees, and consider accessibility needs related to the lack of an elevator and shared laundry arrangements.

    Location

    Map showing location of Oak Creek Retirement Apartments

    About Oak Creek Retirement Apartments

    Oak Creek Retirement Apartments sits at 343 Baldwin Rd. in Burlington, NC, and it's a retirement community offering choices like independent living, assisted living, memory care, skilled nursing, and even hospice options. Folks find apartments that are newly renovated, have ground floor entrances, screen porches, individual mailboxes, and there's extra storage for seasonal things, plus each apartment has smoke alarms and individually controlled heating and cooling, and the kitchens are all fully equipped, which means it feels like home, and you get routine maintenance for all the appliances, plumbing, and grounds, so you don't have to worry about upkeep. Oak Creek offers a hassle-free way of living for seniors who want to stay active and social, and there's a lot happening, with a full schedule of activities - social, educational, and even outings offsite, so everyone can find something to enjoy, and those who want can join devotional activities or take part in the resident association.

    The community has a library, gamerooms, common areas for visiting, a fitness center, and places outdoors to relax, and folks can bring pets if they choose, with Wi-Fi and high-speed internet available as well as handicap accessibility. The staff provides help when needed, like with meals, laundry service, housekeeping, or incontinence care, and there's an emergency call system in every apartment, monitored 24/7 by a Licensed Nurse nearby, which gives peace of mind to residents and their families. Oak Creek features programs for those who need memory care, with extra safety steps to help residents who might wander, and the Medical Alert Systems guide and review options like Bay Alarm Medical and ADT Medical Alert help families get even more information about safety.

    Meals are served daily in the dining rooms, and there are flexible options, with friendly staff helping with daily needs, diabetic care, or non-ambulatory service if someone needs a hand getting around. There are social events, a beauty and barber shop, ample parking, a community room with a flat-screen TV, and a centrally located elevator, so it's easier to get everywhere. Transportation is scheduled for shopping, banking, appointments, or off-campus outings, and there's always staff around, day and night, to help or answer questions about their Senior Care Resources and the Senior Care Cost Guide. Oak Creek accepts overnight guests, offers Medicare-certified home health and non-medical home care, has therapy on campus, provides housekeeping and weekly linen service, and handles trash pick-up more than once a week. Residents have their own mailboxes, linen service, and can use the washers and dryers set up for everyone. Utilities are included, so folks don't need to track lots of bills, and with new upgrades, the apartments feel fresh without feeling fancy. The overall rating is 3.5 based on 4 reviews, and there's a listing claim option for families or staff who want to keep the information updated. Oak Creek emphasizes a safe, supportive, social lifestyle for seniors who want to keep living well and enjoy community, and the strong mix of services can help as needs change.

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