Brightmore of South Charlotte

    10225 Old Ardrey Kell Rd, Charlotte, NC, 28277
    4.4 · 87 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    4.0

    Lovely community with dining concerns

    I live here and love the beautiful, well-maintained building, spacious apartments and abundant amenities (pool, gym, activities, library) and the social, active resident community. The staff are mostly caring, attentive and professional - medication management and memory care have been strong for many residents. My biggest concerns are inconsistent dining (third-party service, prepaid plans, several complaints about cold/poor meals) and occasional management/administrative disorganization and staff turnover. Overall I'm happy with the care and lifestyle but would advise asking specific questions about dining and leadership stability before committing.

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    Amenities

    4.40 · 87 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.2
    • Meals

      3.7
    • Amenities

      4.2
    • Value

      2.9

    Location

    Map showing location of Brightmore of South Charlotte

    About Brightmore of South Charlotte

    Brightmore of South Charlotte sits at 10225 Old Ardrey Kell Rd, close to Ballantyne and near medical offices, so folks won't have to go far for care or errands, and there's a lot right on the campus, too, since Brightmore offers independent living, assisted living, memory care, nursing, and rehab services all in the same place, so if someone's needs change, they won't have to move away from the people and routines they're used to. This community welcomes adults over fifty-five in rental apartments, with choices for one or two bedrooms, and some of the homes have large covered balconies or patios, big windows, high ceilings for lots of light, and kitchens with good space, and they allow pets, so residents can bring their animals along if they want to. The rooms range in size from about 658 to 1,227 square feet, and new folks will find conveniences like washers and dryers, storage space, elevators, a doorman, air conditioning, plus access to beautiful grassy courtyards and walking paths with sidewalks, and there's parking too, though details about it aren't spelled out.

    Brightmore stands out with its well-equipped Wellness Center, which has an accessible, heated saltwater pool with large windows and a lift, so residents can swim or exercise in the pool, while those who enjoy fitness will find weight machines, treadmills, and bikes. The full range of wellness and health management services means help with everyday activities or medications is available if needed, plus there's diabetic care, incontinence care, and staff on-site for support. For those needing memory care, Brightmore provides dedicated and secure spaces, including a cozy dining room with high ceilings and sunlight for those living with Alzheimer's or other dementias, with safety measures to prevent wandering and to reduce confusion. Skilled nursing, rehab, and assisted living options are integrated into the community, so all levels of care are close at hand if things change.

    Meals are chef-prepared and served in restaurant-style dining rooms with full bars, comfortable seating, and there are separate options for more private or formal settings, plus a café with granite-topped tables and a TV for coffee or light food. Social spaces have warm lighting, calm decor, and places to gather, and residents can use amenities like a clubhouse with billiards and card rooms, a ballroom, a market, wireless internet, business center, library, beauty salon, and barber. Folks can get out safely on the walking paths and enjoy sitting by the reflecting pool or out in the courtyard for some fresh air or a visit with neighbors.

    Housekeeping services are included, and the calendar stays full with life enrichment programs offering events, outings, and learning opportunities to keep things lively and encourage friendships, and transportation services help with doctor visits, shopping, or trips outwards to town. The staff get recognized for their kindness and helpfulness, and the community has received notable awards in senior living care. Laws and policies protect residents' rights regarding LGBTQ status, gender identity, source of income, and more, making it a safe and inclusive place to live. Brightmore of South Charlotte offers a full-service retirement community, aiming to meet the needs of older adults at many stages while providing a welcoming and vibrant atmosphere for daily life.

    About Liberty Senior Living

    Brightmore of South Charlotte is managed by Liberty Senior Living.

    Liberty Senior Living, founded in 1990 when the McNeill family purchased their first nursing home, has evolved into a prominent regional senior care operator managing over 29 communities across North Carolina, South Carolina, Tennessee, Florida, Louisiana, and Virginia. Under the leadership of President Will Purvis and backed by fourth-generation family ownership led by CEO John A. McNeill Jr., the company has experienced significant expansion, growing from two communities in 2010 to 21 campuses by 2025, with several additional projects under development. Headquartered in Wilmington, North Carolina, Liberty represents over 150 years of healthcare heritage dating back to the McNeill brothers' 1875 pharmacy founding.

    The company's signature INSPIRE wellness program reflects Liberty's comprehensive Mind and Body philosophy, emphasizing optimal health achievement across physical, nutritional, spiritual, social, and intellectual dimensions. Through a strategic partnership with NASM (National Academy of Sports Medicine) and AFAA (Athletics and Fitness Association of America), Liberty has positioned itself as a leader in the senior fitness industry, providing enhanced training opportunities and continuing education for staff. This wellness-focused approach extends throughout their continuum of care, which includes independent living, assisted living, memory support, skilled nursing, rehabilitation services, and Life Plan communities offering aging-in-place capabilities.

    Liberty's care philosophy centers on person-centered care delivered through The Liberty Way, viewing themselves as an extended family who honors each individual's life experiences, choices, and routines. Their clinical teams develop individualized care plans utilizing an integrative communication system between Health Centers, rehabilitation departments, and on-site Medical Directors. The organization provides comprehensive rehabilitation services through in-house physical, speech, and occupational therapists, featuring enhanced therapies including diathermy, ultrasound for pain reduction, electrical stimulation, and Activities of Daily Living Suites for real-world skills practice.

    Recent strategic initiatives demonstrate Liberty's commitment to innovation and growth, including the 2025 appointments of Robert Goyette as Chief Operations Officer and Max Newland as Chief Investment Officer to support expansion efforts. The company has invested heavily in acquisitions and renovations, including a million renovation of The Carlisle Palm Beach, while testing unique ownership models at new developments in Charleston, South Carolina. With Hayes Barton Place CCRC opening in Raleigh and additional projects planned, Liberty continues pursuing both acquisition and development strategies. The organization has earned national recognition for continuing care retirement community design and fitness/wellness operations, maintaining its founding values of quality, honesty, and integrity while adapting to evolving senior care market dynamics.

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