Overall sentiment across the reviews is strongly positive, with frequent praise for the facility’s cleanliness, accessibility, staff demeanor, food, activities, and value. Many reviewers emphasize that Clemmons Village II is very well kept—spotlessly clean with no odors, regular housekeeping and daily vacuuming, and ongoing upgrades to public areas. The building and grounds receive consistent compliments: spacious common areas, high ceilings, sunlit open layouts, large dining room, patio and attractive landscaping with large lawns and mature trees. Accessibility is frequently noted (wheelchair-friendly layouts, accessible showers, single-floor/open layout in some areas), and rooms are commonly described as private, nicely sized or large with ensuite baths and opportunities for personalizing doors and spaces.
Staff and caregiving are the most consistently lauded aspects. Reviews repeatedly use words like caring, genuine, kind, compassionate, and helpful. Several accounts describe staff going beyond expectations—helping with personal requests (TV, clothing, food), providing bedside emotional support, assisting with financial questions, and making transitions from home smoother. Management and long-time staff receive specific praise for their responsiveness and organization. That said, there are some mixed reports: a minority of reviewers mention staff turnover, occasional inexperienced staff members, brief or negative interactions, and a few isolated medication-related issues. Overall, however, the dominant impression is that residents feel loved, well cared for, and at home.
Dining and activities are another strong theme. Meals are repeatedly described as delicious, wonderful, and among the best reviewers have experienced in senior living. The activity program is described as busy and well-planned, with frequent group events such as bingo, worship, movie nights, arts and crafts, and planned outings (lunches and shopping trips). On-site services like a beautician/hairdresser and podiatry are appreciated, as are included services such as laundry and cable in some cases. Reviewers note that social opportunities and entertainment bring residents together and sustain a lively community, though outings and participation can be limited for residents with dementia.
Care options and logistics: reviewers note that the community offers multiple levels of care (reports mention up to six levels), which can accommodate changing needs. Several reviews specifically state that the facility supported transitions and stepped up care when required. Pricing receives mixed commentary: many reviewers call the facility very affordable or good value with all-inclusive pricing; a few describe it as expensive or note a price increase. Space and layout feedback is mostly positive (large rooms, spacious bathrooms), but some visitors found certain rooms small and one review mentioned a confusing building layout. Minor facility maintenance needs were mentioned (carpet replacement in some hallways).
Notable concerns and patterns: a small number of reviews raise privacy issues (for example, names not being kept private), medication management concerns, and occasional reports of residents being left in hallways or other lapses in attention. These items appear infrequent compared with the volume of positive feedback but are meaningful for prospective residents and families to probe further. Additionally, staff turnover and inexperienced hires were mentioned a few times—an operational factor to monitor, as it can affect continuity of care.
In summary, Clemmons Village II is portrayed as a clean, accessible, and welcoming assisted living community with a warm, caring staff, strong dining and activities programs, and attractive grounds and common spaces. Most reviewers express high satisfaction with care, food, social life, and value, often recommending the community. Prospective residents should be aware of occasional staffing consistency issues, rare medication or privacy concerns, potential price changes, and minor maintenance needs; these are worth discussing during tours and reference checks. Overall, the dominant impression is a positive, homelike environment where many residents and families feel well supported and satisfied.
