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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
3.75·(8)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.0
Meals
3.8
Amenities
3.8
Value
3.8
Pros
Friendly and caring staff
Positive impressions of resident care
Clean, pleasant-smelling environment
Cons
Limited staffing and RN visibility
Gaps in resident-safety monitoring and timely response
Inconsistent odor and environmental cleanliness
Limited activity programming
Limited management involvement and prospective-family communication
Smoking-safety oversight concerns
Summary of reviews
Feedback about care and staff is mixed. Positive comments describe workers as kind and caring and say residents receive attention. A contrasting account raises concerns about staffing levels, RN visibility, and how promptly staff respond to residents’ needs. The reviews offer limited detail about day-to-day care, so they do not establish how consistent these experiences are.
The facility’s environment also received contrasting impressions: one visitor described it as clean and pleasant-smelling, while another noted an odor on arrival. That visitor also raised concerns about resident-safety monitoring, including oversight of residents who smoke. Activities were described as limited, with residents appearing to have few organized options. No review provides information about food, menus, or dining service.
One prospective visitor felt staff did not provide a welcoming tour or sufficiently address questions, and wanted more direct involvement from a supervisor. Another reviewer urged families to consult the facility’s health inspection, but provided no specific findings, so the nature of that concern cannot be assessed from these comments. Overall, the reviews point to positive staff impressions alongside concerns about staffing, communication, safety oversight, activities, and consistency of the environment.
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Location
Johnson Better Care Facility is located at 3485 US-301, Dunn, NC, 28334.
About Johnson Better Care Facility
Johnson Better Care Facility sits in Dunn, North Carolina, and has been around since January 26, 1979, with Mr. William J Johnson as the President and Mr. Jason Johnson as the Administrator and main contact, running as a corporation and licensed with number HAL-043-003 by the North Carolina Department of Health & Human Services. They operate two locations, including a care center at 3485 Hwy 301 N, and offer many options for seniors who need different kinds of help, like assisted living, adult family home, memory care, dementia care, and independent living accommodations, all with a focus on quality care and support.
The facility provides a mix of private and companion suites, so residents can choose the space that fits them, and they take care of housekeeping and laundry right on site to keep things clean and simple. The staff helps with daily needs like bathing, dressing, eating, grooming, or moving from one place to another, and they watch over medications around the clock to keep everyone safe. People dealing with things like Alzheimer's, diabetes, or incontinence can rely on experienced healthcare workers and support, and the staff keeps up with regulations for safety and health as part of their license as a senior care facility.
Meals get served restaurant-style, where the kitchen staff pays attention to balanced nutrition and quality ingredients, and residents join scheduled activities every day, both on and offsite, with options that range from creative arts classes and movie nights, to devotional activities and shopping trips. With scenic outdoor spaces, a library, a beauty salon, indoor and outdoor common areas where people can gather, and transportation to help residents run errands or go to appointments, the facility aims to make daily life comfortable and interesting. Someone once described the staff as caring and kind, and they work to improve the well-being and health of each person who lives there. There's a focus on making sure residents have the mix of healthcare, activities, and everyday conveniences that let them feel at home, and the place remains a steady provider for older adults in the Dunn area, even though it's not BBB accredited.
People often ask...
Johnson Better Care Facility offers competitive pricing, with rates starting at a cost of $3,737 per month.
Johnson Better Care Facility offers assisted living.
The full address for this community is 3485 US-301, Dunn, NC 28334.
No, Johnson Better Care Facility does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Investigated and identified deficiencies in sanitation, housekeeping, resident assessments, health care referrals, and medication administration.
Type B10A NCAC 13F .0306 (a)(4)Housekeeping And Furnishings
Type B10A NCAC 13F .0306 (a)(5)Housekeeping And Furnishings
Type B10A NCAC 13F .0801 (a)(b)Resident Assessment
Type B10A NCAC 13F .0902 Health CareHealth Care
Type B10A NCAC 13F .1004 (i)Medication Administration
05 Jun 2026Follow-Up
05 Jun 2026Follow-Up
Identified numerous deficiencies in sanitation and housekeeping, resident care planning, supervision, activities, and abuse reporting processes.
Type B10A NCAC 13F .0306(a)(4)Housekeeping And Furnishings
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0801(a)(b)Resident Assessment
Type B10A NCAC 13F .0901Personal Care and Supervision
10A NCAC 13F .0905(c)Activities Program
Type B10A NCAC 13F .1205Health Care Personnel Registry
05 Feb 2025Follow-Up
05 Feb 2025Follow-Up
Concluded that deficiencies found during a biennial follow-up construction survey were corrected and no further action is required.
26 Nov 2024Construction
26 Nov 2024Construction
Found deficiencies related to plumbing air gaps, fire-safety coverage, and exhaust ventilation.
Type A10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
Type A10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
Type A10A NCAC 13F .0311Exhaust Ventilation
05 Jun 2024Follow-Up
05 Jun 2024Follow-Up
Identified multiple deficiencies affecting safety and care, including unsecured oxygen tanks, unmet health care follow-up, medication administration errors, MAR inaccuracies, infection control lapses during med passes, and failure to notify authorities after an incident.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(j)Medication Administration
10A NCAC 13F .1004(n)Medication Administration - Infection Control
10A NCAC 13F .1212(b)(c)Reporting Of Accidents And Incidents
05 Jun 2024Follow-Up
05 Jun 2024Follow-Up
Identified several safety and care deficiencies, including unsecured oxygen tanks, a lack of hazard policies, and multiple issues with medication administration across several pages.
—Hazards (unsecured oxygen tanks) and lack of hazard policy
10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(n)Medication Administration
10A NCAC 13F .1004(n)Medication Administration
10A NCAC 13F .1212(b)(c)Reporting of Accidents and Incidents
10 Feb 2023Inspection
10 Feb 2023Inspection
Investigated a medication administration and documentation issue; found deficiencies in recording and dispensing medications for residents, including Tylenol ES and other meds, with improper entries and handling of medication containers.
10A NCAC 13F.1004(a)Medication Administration
10A NCAC 13F.1004(j)Medication Administration
10 Feb 2023Inspection
10 Feb 2023Inspection
Identified multiple deficiencies in medication administration and MAR documentation, including failure to administer Levothyroxine on an empty stomach and incorrect Tylenol dosing, plus inaccuracies in MAR entries and discrepancies with controlled substances.
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(j)Medication Administration
13 Aug 2020Other
13 Aug 2020Other
Investigated a COVID-19 infection-control complaint and found failures in screening visitors and staff, front entrance access, and temperature checks.
Investigated deficiencies in infection control and residents' rights during the COVID-19 period, including failures in temperature screening, logging, and visitor screening, plus inadequate protection of residents' rights.
Type A—Temperature screening and visitor screening deficiencies
Type AG.S 131D-21(4) Declaration of Residents' RightsDeclaration of Residents' Rights
13 Aug 2020Other
13 Aug 2020Other
Investigated COVID-19 infection control practices and found failures to screen staff and visitors for symptoms before entry, risking resident safety.
Type A10A NCAC 13F .0909 Resident RightsResident Rights
19 Feb 2020Follow-Up
19 Feb 2020Follow-Up
Investigated a follow-up on resident rights; found violations related to signaling and dignity: a legally blind resident's hand bell was not responded to, and another resident lacked a signaling device during low blood sugar.
Type B10A NCAC 13F .0909Resident Rights
Type BG.S. 131D-21(1) Declaration of Residents' RightsDeclaration of Residents' Rights
19 Feb 2020Follow-Up
19 Feb 2020Follow-Up
Deficiencies were found in resident care and rights, including failure to respond to requests for help and improper handling of diabetes-related needs, leading to dignity concerns for residents.
Type BG.S. 131D-21(1) Declaration of Residents' RightsResident Rights
Type BG.S. 131D-21(1) Declaration of Residents' RightsResident Rights
19 Feb 2020Follow-Up
19 Feb 2020Follow-Up
Investigated deficiencies related to residents' rights signaling and death reporting; found that signaling devices weren't responded to for a legally blind resident and another resident lacked an accessible signaling device, and a resident's unexpected death was not reported to the regulatory agency.
Type B10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1208Death Reporting Requirements
19 Feb 2020Follow-Up
19 Feb 2020Follow-Up
Found no deficiencies. Implemented ongoing evaluation and monitoring for fall/evacuation capabilities and bell use.
25 Nov 2019Follow-Up
25 Nov 2019Follow-Up
Found deficiencies in resident supervision, fall prevention, and staff training, with documented incidents and safety concerns noted.
Type B10A NCAC 13F .0311 (j)Other Requirements
Type B10A NCAC 13F .0506Physical Restraints
Type B10A NCAC 13F .0901Personal Care and Supervision
Type B10A NCAC 13F .0505Training On Care Of Diabetic Resident
25 Nov 2019Follow-Up
25 Nov 2019Follow-Up
Investigated and found deficiencies in signaling for residents unable to evacuate without staff assistance, including missing hand bells and signaling devices and lacking call systems in rooms and bathrooms.
10A NCAC 13F .0311(j)Hand bells and signaling devices for residents unable to evacuate
10A NCAC 13F .0505Training on care of diabetic resident
22 May 2019Follow-Up
22 May 2019Follow-Up
Identified deficiencies in housekeeping, fire safety equipment, and exhaust ventilation that had not been addressed.
Investigated the complaint and found deficiencies related to ventilation and door closure, with issues remaining from a follow-up construction survey.
Type A10A NCAC 13F .0311Other Requirements
13 Feb 2019Follow-Up
13 Feb 2019Follow-Up
Found multiple safety and maintenance deficiencies, including a collapsed ceiling in the outside laundry area, walls/ceilings not kept clean, fire doors with gaps or latch issues, and non-working exhaust ventilation. These were noted on February 13, 2019.
Observed numerous safety, maintenance, and housekeeping deficiencies across multiple areas, including damaged finishes, unsecured equipment, obstructed exits, faulty electrical and fire safety components, and nonworking exhaust/lighting.
Findings showed multiple maintenance and safety issues, including door/lock problems, damaged ceilings, and inadequate ventilation and exhaust systems.
—Continued From page 3 - Not maintained free of hazards
—Continued From page 4 - Additional hazards
—Continued From page 5 - Unsafe conditions in facilities
—Continued From page 8 - Ventilation and housekeeping
18 Oct 2016Complaint
18 Oct 2016Complaint
Investigated multiple complaints and found deficiencies related to staff training, resident rights, and pre-employment substance screening.
10A NCAC 13F .0501 Personal Care Training And CompetencyPersonal Care Training And Competency
10A NCAC 13F .0909 Resident RightsResident Rights
G.S. 131D-21(1) Declaration of Residents' RightsDeclaration of Residents' Rights
G.S. 131D-45 (a) Examination and screening for controlled substancesExamination and screening for controlled substances
18 Oct 2016Complaint
18 Oct 2016Complaint
Investigated and found deficiencies related to staff training, background checks, and residents’ rights, with concerns about staff conduct and record-keeping.
G.S. 131D-21(1)Declaration of Residents' Rights
G.S. 131D-45(a)Examination and screening for presence of controlled substances
10A NCAC 13F.0501Personal Care Training and Competency
G.S. 131D-21(1)Declaration of Residents' Rights
07 Sept 2016Construction
07 Sept 2016Construction
Identified deficiencies in electrical safety and ventilation during the regulatory review.
—Electrical safety – GFCI outlet not functioning
10A NCAC 13F.0311Exhaust Ventilation
07 Sept 2016Construction
07 Sept 2016Construction
Identified multiple deficiencies in building standards, housekeeping and furnishings, fire safety, and ventilation.
10A NCAC 13F .0301Application of Physical Plant Requirements
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0311Exhaust Ventilation
02 Apr 2015Inspection
02 Apr 2015Inspection
An April 2015 survey identified multiple deficiencies in staff training, personal care, turning, fluid restrictions, medication administration, and resident rights.
10A NCAC 13F .0501 (d) Personal Care Training And CompetencyPersonal Care Training And Competency
Type B10A NCAC 13F .0506 Training On Physical RestraintsTraining On Physical Restraints
Type B10A NCAC 13F .0901(a) Personal Care and SupervisionPersonal Care and Supervision
Type B10A NCAC 13F .0902 Health Care (c)(3-4)Health Care Documentation and Orders
G.S. 131D-21 Declaration of Residents' RightsDeclaration of Residents' Rights
02 Apr 2015Inspection
02 Apr 2015Inspection
Identified multiple deficiencies in staff training documentation, use of restraints, resident supervision, and medication administration, with several entries indicating inadequate recordkeeping and care practices.
Type B10A NCAC 13F.0501(d)Personal Care Training and Competency
Type B10A NCAC 13F.0506Training On Physical Restraints
Type B10A NCAC 13F.0901Personal Care and Supervision
Type B10A NCAC 13F.1004(a)Medication Administration
Type BG.S. 131D-21(2)Declaration of Residents' Rights
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Mirador Living is not affiliated with the owner or operator(s) of Johnson Better Care Facility. The information above has not been verified or approved by the owner or operator. For exact information, please contact Johnson Better Care Facility directly. There is no cost for this service. We are compensated by the community you select.
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