I've been very impressed by the loving, attentive, and kind staff who answered all my questions; the facility is clean and sanitary with helpful activities, a library and games - the rooms are small, but I'd still highly recommend it.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.00·(12)
Overall rating
5
4
3
2
1
Care
2.0
Staff
3.0
Meals
3.0
Amenities
3.0
Value
3.0
Pros
Helpful and responsive staff
Kind and attentive caregivers
Clean and sanitary environment
Available activities and games
On-site library and recreational resources
Small private rooms
Positive family recommendations
Cons
Inadequate staff screening and background-check processes
Insufficient licensed clinical staffing and reliance on med techs
Weak staff supervision and training
Staff conduct and responsiveness
Gaps in resident safety and security practices
Inaccurate service-level representation and resident placement
Inconsistent resident discharge and eviction practices
Potential financial and identity-security vulnerabilities (allegations)
High resident acuity without matched clinical resources
Summary of reviews
Reviews present a mixed picture of care at this facility. Positive remarks highlight individual caregivers who are described as kind, helpful and attentive; families also note a generally clean environment, small private rooms, and on-site recreational resources such as a library, games, and organized activities. These comments suggest that, for some residents, day-to-day social engagement and basic environmental maintenance meet expectations.
At the same time, several substantive operational concerns appear across the feedback. Reviewers raise questions about clinical oversight, notably an asserted reliance on med techs rather than licensed nursing staff. This pattern suggests potential gaps in clinical assessment, medication oversight, and the capacity to manage higher-acuity residents. Relatedly, some accounts indicate that residents with greater care needs may be present without corresponding staffing or clinical resources.
Staffing and management are focal points in the critical comments. Issues described include weak supervision and training, practices indicating deficient pre-employment screening, and turnover or discipline actions that have affected continuity of care. Multiple remarks also describe concerns about staff conduct and responsiveness to resident needs. Together these items point to organizational challenges in workforce selection, oversight, and training that could affect reliability of care.
Safety and administrative practices are additional areas of concern. Reviewers describe gaps in basic security and package-control processes and raise serious allegations related to financial and identity-security vulnerabilities. There are also concerns about how the facility characterizes its service level—some families felt the setting was represented as assisted living when resident acuity required more intensive clinical support—and about resident discharge and eviction practices. These indicate potential mismatches between advertised services, resident needs, and administrative policies.
Information about dining is limited in the available summaries; reviewers did not provide substantive commentary about meal quality, menu variety, or meal-service continuity. Activities and social engagement are described more positively, with access to games, a library, and organized programming noted as strengths by several families.
Overall, the pattern in the reviews is one of contrast: individualized positive experiences with particular staff members and communal resources exist alongside systemic concerns about clinical staffing, staff management, security controls, and administrative practices. Prospective residents and families should verify clinical staffing rosters and licensure, request documentation on hiring and background-check procedures, inquire about eviction and grievance policies, inspect security measures for personal effects, and consult state inspection records and recent family references before making placement decisions.
Reviews written on Mirador
We have no reviews to show about Grandview Manor Care Center.
Help other families by writing a review about your experience with this community.
Location
Grandview Manor Care Center is located at 150 Crisp St, Franklin, NC, 28734.
About Grandview Manor Care Center
Grandview Manor Care Center sits at 150 Crisp Street in Franklin, North Carolina, and serves as an assisted living and memory care facility with staff always on duty, so families know that supervision and round-the-clock care are there when needed, which is a comfort for residents who require assistance. The center has rooms with air conditioning, Wi-Fi, cable TV, furnished private spaces, private bathrooms, and kitchenettes, all built to give comfort and a bit of independence, plus you'll find indoor common areas, a movie theater, a library, an arts room, a fitness room, a game room, and even a wellness or spa room so there's always somewhere to relax or get involved, and there are walking paths and a garden outside, for folks who enjoy the fresh air or like to take a stroll, though pets aren't allowed. Meals are handled by chefs and meal planners using menus created by a licensed dietician, so everyone gets nutritious food with options for diabetic or allergy-sensitive diets, and snacks are part of the monthly rate. There's a focus on social activity with scheduled daily programs, group events, music, movie nights, and resident-run activities, plus devotional services that happen both at Grandview Manor and off-site, while counseling and general support services add a layer of care for mental and emotional needs.
Healthcare services include care for those with diabetes, non-ambulatory care, and help with incontinence, and caregivers help residents with bathing, dressing, personal hygiene, medication management, and the like, and support extends to those with memory impairments thanks to their specialized memory care program that aims to create a safe, comfortable environment. Nursing care ranges from 12 to 16 hours a day, but staff are available at all times, with an emergency alert system and 24-hour call service in place, and residents can get transportation and appointment scheduling help. Cleaning and laundry are provided, so residents don't need to worry about daily chores, and there's family support during move-in as well as community-sponsored activities to help people feel part of things. Grandview Manor Care Center started back in 1968 with the goal of delivering personalized, high-level eldercare, and it's held a steady reputation, reflected in a 3.7 rating from six reviews. There's a chance to schedule a tour if someone wants to see the environment or meet the staff and fellow residents to get a better feel for daily life there. While Grandview Manor Care Center doesn't allow pets, they do focus on resident safety, comfort, and support, offering personal care services, long-term care, and resources for both assisted living and memory care residents, with several amenities to make things as easy and comfortable as possible.
People often ask...
Grandview Manor Care Center offers competitive pricing, with rates starting at a cost of $5,434 per month.
Grandview Manor Care Center offers assisted living and memory care.
There are 11 photos of Grandview Manor Care Center on Mirador.
The full address for this community is 150 Crisp St, Franklin, NC 28734.
No, Grandview Manor Care Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Type B10A NCAC 13F .0904(d)(2)Food requirements in adult care homes: Snacks
Type B10A NCAC 13F .1106(b)Settlement Of Cost Of Care: Refunds
04 Dec 2025Follow-Up
04 Dec 2025Follow-Up
Investigation found deficiencies in nutrition and food service, including improper diet orders, irregular snack provision, and cost-related practices affecting residents' meals.
Type B10A NCAC 13F .0904(d)(7)Nutrition And Food Service
Type B10A NCAC 13F .0904(d)(2)Nutrition And Food Service
Type B10A NCAC 13F .1106(b)Settlement Of Cost Of Care
25 Sept 2025Follow-Up
25 Sept 2025Follow-Up
Investigation revealed that snacks and nourishment were not consistently provided to all residents, with multiple observations of missing or inadequate snack service and related dietary documentation issues.
Type B—Failure to provide snacks to all residents between meals
25 Sept 2025Follow-Up
25 Sept 2025Follow-Up
Investigated multiple deficiencies including failure to refer and follow up on medical needs, inadequate therapeutic diets and snacks, improper special care unit admission, and lack of pre-admission screening for residents.
Type A10A NCAC 13F .0902(b)Health Care
Type B10A NCAC 13F .0904(c)(7)Nutrition And Food Service
Type B10A NCAC 13F .0904(d)(2)Nutrition And Food Service
Type B10A NCAC 13F .0904(e)(4)Therapeutic Diets in Adult Care Homes
Type B10A NCAC 13F .0909Resident Rights
10A NCAC 13F .1306Admission To The Special Care Unit
05 Feb 2025Follow-Up
05 Feb 2025Follow-Up
Investigated a complaint and identified a deficiency for failing to notify the county DSS about an incident requiring emergency medical evaluation for a resident.
10A NCAC 13F.1212(a)Reporting of Accidents and Incidents
05 Feb 2025Follow-Up
05 Feb 2025Follow-Up
Investigated a resident incident requiring emergency medical evaluation and found the county DSS was not notified within the required timeframe.
10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
18 Dec 2024Follow-Up
18 Dec 2024Follow-Up
Investigated a resident abuse incident and potential sexual interactions among residents, finding multiple failures in care, reporting, and protection measures.
10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .0909Resident Rights
10A NCAC 13F .1205Health Care Personnel Registry
10A NCAC 13F .1212(d)Reporting of Accidents and Incidents
23 Aug 2024Follow-Up
23 Aug 2024Follow-Up
Found multiple deficiencies in care planning and nutrition services, including failure to update annual care plans for two residents and failures in documenting substitutions, therapeutic-diet menus, snacks, and diet listings.
10A NCAC 13F .0802(a)Resident Care Plan
10A NCAC 13F .0802Resident Care Plan
10A NCAC 13F .0904(c)(3)Menus – substitutions
10A NCAC 13F .0904(c)(7)Therapeutic diets – matching menu
10A NCAC 13F .0904(d)(2)Snacks offered to residents
10A NCAC 13F .0904(e)(3)Therapeutic diets – listing of residents
10A NCAC 13F .0904(e)(4)Therapeutic diets – served as ordered
23 Aug 2024Follow-Up
23 Aug 2024Follow-Up
Investigations found deficiencies in resident care planning and in the management of meal services and therapeutic diets, including delays in updating care plans, incomplete diet lists, and insufficient staff training regarding dietary requirements.
10A NCAC 13F .0802(a)Resident Care Plan
10A NCAC 13F .0802(a)Resident Care Plan
10A NCAC 13F .0904(c)(3)Nutrition And Food Service
10A NCAC 13F .0904(c)(3)Nutrition And Food Service
10A NCAC 13F .0904(d)(2)Nutrition And Food Service
10A NCAC 13F .0904(d)(3)Nutrition And Food Service
05 Jun 2024Follow-Up
05 Jun 2024Follow-Up
Investigated a wandering risk with inadequate supervision for a resident and a failure to administer constipation medications as prescribed.
10A NCAC 13F .0901(b)Personal Care and Supervision
10A NCAC 13F .1004(a)Medication Administration
05 Jun 2024Follow-Up
05 Jun 2024Follow-Up
The investigation found failures in supervising a resident with a history of wandering and elopement, and missing or incorrect medication documentation and orders.
10A NCAC 13F .0901(b) Personal Care and SupervisionPersonal Care and Supervision
—Medication Administration / eMAR Documentation
28 Feb 2024Follow-Up
28 Feb 2024Follow-Up
Investigated allegations of staff mistreatment of a resident; documented multiple instances of yelling and rough handling by a personal care aide toward a resident, resulting in a deficiency finding.
Type BG.S. 131D-34Resident rights — protection from abuse by staff
28 Feb 2024Follow-Up
28 Feb 2024Follow-Up
Found that a staff member yelled at a resident in the dining room, treated her roughly, and embarrassed her in front of others, violating resident rights.
Type B10A NCAC 13F .0909Resident Rights
08 Jan 2024Complaint
08 Jan 2024Complaint
Observed multiple deficiencies involving evacuation planning and residents' rights, including privacy concerns and improper handling of evacuation-related procedures. Documented failures indicate noncompliance with state requirements.
10A NCAC 13F .0309 (d) Plan For EvacuationPlan For Evacuation
A1G.S. 131D-21 (Declaration of Residents' Rights)Resident Rights - Privacy
G.S. 131D-25 ImplementationImplementation of Residents' Rights
08 Jan 2024Complaint
08 Jan 2024Complaint
Investigated a complaint and found serious deficiencies in disaster planning, resident privacy, and administration during a large evacuation.
Type A10A NCAC 13F .0309 (d)Plan For Evacuation
Type A10A NCAC 13F .0909Resident Rights
Type AG.S. § 131D-25 ImplementationImplementation
18 Aug 2023Follow-Up
18 Aug 2023Follow-Up
Investigated a complaint and found multiple deficiencies in medication staff training, personal care, wound care oversight, medication administration, and infection control practices.
10A NCAC 13F .0403(a)Qualifications Of Medication Staff
Type B10A NCAC 13F .0901(a)Personal Care and Supervision
Type B10A NCAC 13F .0903(a)Licensed Health Professional Support
Type B10A NCAC 13F .1004(i)Medication Administration
Type B10A NCAC 13F .1801(b)Infection Prevention and Control Policies and Procedures
18 Aug 2023Follow-Up
18 Aug 2023Follow-Up
Investigative findings showed multiple deficiencies in care delivery, including delays in incontinence care, repositioning, and mouth care for several residents, along with incomplete medication staff training documentation.
Type B10A NCAC 13F .0901(a) Personal Care and SupervisionPersonal Care and Supervision
Type B10A NCAC 13F .0403(a) Qualifications Of Medication StaffQualifications Of Medication Staff
23 Jun 2022Complaint
23 Jun 2022Complaint
An investigation found deficiencies in resident care including inadequate incontinence care and improper transfer practices, plus use of untrained staff to administer medications during a COVID-19 quarantine period.
10A NCAC 13F .0901(a) Personal Care and SupervisionPersonal Care and Supervision
—
G.S. § 131D-4.5(b) ACH Medication Aides; Training and CompetencyMedication Aides; Training and Competency
23 Jun 2022Complaint
23 Jun 2022Complaint
Investigated a complaint and found deficiencies in personal care and supervision, medication administration, and medication aide training.
10A NCAC 13F .0901(a) Personal Care and SupervisionPersonal Care and Supervision
G.S. § 131D-4.5B(b) ACH Medication Aides; Training and CompetencyMedication Aides; Training and Competency
28 Mar 2019Construction
28 Mar 2019Construction
Observed multiple deficiencies in the physical plant and safety systems, including delayed egress failures, missing signage, hazardous storage, unsecured doors, electrical hazards, and unauthorised heaters.
Investigated a medication administration issue and found that an extended-release beta-blocker was crushed and mixed with applesauce despite a 'DO NOT CRUSH' directive and policy against crushing extended-release medications.
10A NCAC 13F .1004(a)Medication Administration
08 Aug 2018Inspection
08 Aug 2018Inspection
Investigated a medication administration incident involving crushing multiple pills for a resident during morning dose, with subsequent concerns about safety and appropriateness of crushing a specific medication.
10A NCAC 13F .1004(a)Medication Administration
06 Sept 2017Follow-Up
06 Sept 2017Follow-Up
Identified deficiencies in exit signage and door hardware that could affect safe egress. Found missing delayed-egress signage and doors that do not latch properly.
10A NCAC 13F .0301; 1008.1.8.6.5Application of physical plant requirements
Found safety-related deficiencies in building equipment and door hardware, including improper door latching and obstructed doors; some deficiencies carried over from a prior review.
Investigated a biennial survey and found multiple deficiencies in physical plant, housekeeping, fire evacuation rehearsals, and building equipment, including signage, storage hazards near sprinklers, door hardware, and fire barrier integrity.
Identified multiple safety and maintenance deficiencies, including egress hazards, improper storage near sprinklers, inadequate fire safety rehearsals, and building equipment concerns.
—Egress and plumbing safety deficiencies
—Storage clearances near sprinkler heads
10A NCAC 13F.0309Fire safety planning and rehearsals
—Building equipment maintained safe and operating
29 Mar 2017Construction
29 Mar 2017Construction
Observed multiple safety and code deficiencies in physical plant and operations, including missing delayed egress signage, unsafe storage near sprinklers, door hardware issues, unsealed penetrations, and improper fire drill practices.
Section 1008.1.8.6.5 of the 2019 NC State Building CodeDelayed Egress Signage
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0309 PLAN FOR EVACUATIONFire Safety—Rehearsals on Each Shift
10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding Equipment Maintained Safe, Operating
17 Mar 2016Follow-Up
17 Mar 2016Follow-Up
Observed improper restraint use and monitoring, including failure to perform required 15-minute checks and to maintain proper restraint positioning.
Type B10A NCAC 13F .1501(d)Use Of Physical Restraints And Alternatives
Type BG.S. 131D-21(2)Declaration of Residents' Rights
17 Mar 2016Follow-Up
17 Mar 2016Follow-Up
Found violations related to improper use of lap belt restraints and failure to perform required 15‑minute checks on a resident.
Type B10A NCAC 13F .1501(d)Use Of Physical Restraints And Alternatives
Type BG.S. 131D-21(2)Declaration of Residents' Rights
17 Mar 2016Follow-Up
17 Mar 2016Follow-Up
Identified deficiencies in restraint use and residents' rights, with inadequate documentation and monitoring of restraints and care.
Type B10A NCAC 13F.1501(d)Use Of Physical Restraints And Alternatives
G.S. 131D-21(2)Declaration of Residents' Rights
17 Dec 2014Construction
17 Dec 2014Construction
Identified deficiencies in bathroom facilities and building safety, including a missing shower head, unsealed penetrations, and unsafe equipment handling.
Mirador Living is not affiliated with the owner or operator(s) of Grandview Manor Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Grandview Manor Care Center directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.