Greens at Gastonia

    969 Cox Rd, Gastonia, NC, 28054
    3.2 · 73 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, filthy care; few exceptions

    I had a deeply mixed, mostly negative experience. I encountered filthy rooms and wheelchairs, rude/abusive CNAs, lingering foul odors, slow or absent nursing response, missed care (falls, delayed medical attention, bed sores, soiled clothing), lost belongings and poor discharge/communication - overall unsafe and neglectful when understaffed, and not a place I'd trust a loved one. That said, a few nurses and therapists (Andrea, Teresa, Vanessa, Lucy, Jo Ann) were kind and competent and new management seems to be making real improvements. Until cleanliness, staffing and safety are consistently fixed, I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.23 · 73 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.4
    • Meals

      2.5
    • Amenities

      3.3
    • Value

      3.2

    Location

    Map showing location of Greens at Gastonia

    About Greens at Gastonia

    Greens at Gastonia sits at 969 Cox Rd in Gastonia, North Carolina, and offers skilled nursing care, assisted living services, and short-term rehabilitation, with 162 certified beds and an average of 107 residents each day, and the place is newly renovated, giving off a clean and inviting feeling with studio, private, semi-private, two-bedroom, and single room options, and you'll find conveniences like Wi-Fi, cable TV, a dining room, washers and dryers, and game rooms, along with spaces for arts and crafts, fitness, and a salon/barbershop, and residents can also use transportation services, housekeeping, and laundry. The staff here delivers hands-on personal care, with assistants available for dressing, grooming, bathing, toileting, and medication support, and there are nurses around, offering podiatry, wound care, occupational therapy, and support for long-term care insurance, while residents eat prepared meals in a dining room and can join in social activities, health programs, and even educational events. The property has safety features, including a sprinkler system and accessibility supports, and it's equipped for people with different needs.

    Greens at Gastonia has a high nurse turnover rate of 73.3% and reported 3.59 nurse staff hours per resident each day, and public inspection reports show 59 total deficiencies, four of which relate to infection control, with specific issues in pharmacy service (F0755), resident protection from exploitation (F0602), and accident hazards or lack of proper supervision (F0689), and some deficiencies reached the highest severity known as immediate jeopardy to resident health or safety. The facility, part of Cch Healthcare and staffed by between 51 and 200 people, carries out care focused on each resident, with specialized options through PACE and VA contracts, and Greens at Gastonia is a Preferred Provider with Caromont Health and a member of Atrium Health's Skilled Nursing Facility Collaborative, which is considered a distinguishing detail. The administrator, Dereca Bryant, oversees what's going on day to day, and the headquarters is right there in Gastonia. The facility states a dedication to transparency, lets people use a compliance hotline for concerns, and provides web tools for accessibility, including a virtual tour to check the place before ever visiting in person. People looking for respite, rehab, or long-term care will find those services, and the facility aims for expert care with comfort, although inspection history shows there's work left to do regarding safety, infection precaution, and staff consistency.

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