Greenhaven Health & Rehab sits at 801 Greenhaven Dr in Greensboro, North Carolina, and has been providing skilled nursing and rehabilitation care since 2010 under the management of Principle Long Term Care, Inc. The facility is a nursing home with 120 certified beds and serves an average of 87 residents daily, focusing on both short-term rehabilitation and long-term care, including memory care services for adults and seniors. The staff, speaking English, works to care for residents' physical, emotional, social, and spiritual needs in a secure and supportive setting designed for healing and comfort. The facility has an interdisciplinary team that tries to address all aspects of well-being and reduce hospital readmissions, and offers continuous 24/7 nursing care for those with chronic illness or those recovering from accidents or acute illness, aiming for a smooth transition between hospital and home.
Greenhaven is affiliated with the North Carolina Board of Nursing, is a part of the North Carolina Health Care Facilities Association, and maintains a business profile managed by the Better Business Bureau of Central and Northwest North Carolina, but it's not BBB accredited, though it does hold an A+ rating from the BBB and received a 5-star Quality Measures rating from CMS. The care model at Greenhaven is thorough and holistic, with a focus on personalized plans and rehabilitation programs, and emphasizes values like respect, inclusivity, and compassion in taking care of residents and staff, aiming to promote quality of life and respect for individuality. The facility employs about 3.39 nurse hours per resident per day, although it's had a high nurse turnover rate of 73.1% and currently is not accepting new patients.
Past inspection reports have highlighted some challenges with 27 total deficiencies, four of which were related to infection control, and cited problems developing and enforcing policies to protect residents from abuse and neglect, though the facility does have required policies and has worked to comply with infection prevention rules. Malik Simpson serves as the administrator and the care team tries to keep up high standards while recognizing every person's dignity and fostering good relationships among families, staff, and residents. There aren't any listed office hours or a fax line. Greenhaven remains part of the Greensboro healthcare community, dedicated to offering safe, kind, and respectful care through all stages of health and recovery.