Blue Ridge Health and Rehabilitation Center

    1510 Hebron Rd, Hendersonville, NC 28739
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Home with caring, hardworking staff

    I call this my home and I'm grateful - the staff are caring, hardworking, and go above and beyond; nursing, therapy and the memory unit are exceptional and managers keep us well informed. The older building is kept clean and odor-free, the food has improved under Ben in dietary, and I would happily recommend this place for skilled or long-term care.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.74·(19)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.6
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.7

    Pros

    • Compassionate caregiving staff
    • Attentive nursing and therapy teams
    • Strong, effective therapy program
    • Improving dietary management and good food
    • Engaging memory-unit activities
    • Clean, odor-free environment
    • Supportive staff–resident relationships (family-like care)
    • Proactive communication from facility management
    • Staff resilience during pandemic challenges
    • High family satisfaction and willingness to recommend

    Cons

    • Inconsistent care quality
    • Inconsistent staff training and conduct
    • Gaps in clinical-incident response and family communication
    • Unreliable phone and external communication systems
    • Inconsistent meal and nutrition quality
    • Aging facility infrastructure and maintenance needs
    • Administrative and business-practice concerns

    Summary of reviews

    Overall impression The reviews present a mixed but clear pattern: many families and visitors praise the interpersonal quality of care and therapy services, while other accounts raise significant operational concerns. Strengths commonly cited include caring, attentive staff, an effective therapy program, a clean and odor-free environment, and a memory unit that offers appropriate activities. At the same time, there are recurring themes of variability in clinical practice, administrative lapses, and infrastructure limitations that prospective families should consider. Care and staffing Testimonials emphasize compassionate caregiving and frequent praise for nursing and therapy teams that are attentive and problem-solving. Several families described staff who go beyond routine duties to support residents and families, creating a family-like atmosphere. However, other accounts describe inconsistent care quality and uneven staff conduct or training. This suggests variability in frontline performance and potential gaps in consistency of care from shift to shift. Dining and activities Dining has strengths and weaknesses: reviewers noted improving dietary management and generally positive food quality under a proactive dietary manager, but there are also comments about inconsistency in meal and nutrition quality. The facility’s memory unit receives positive mention for appropriate, engaging activities, indicating an organized activity program for residents with cognitive impairment. Facilities and maintenance The building is described as older but generally clean and odor-free. Reviewers mentioned visible maintenance work and some vintage features; however, the age of the facility appears to create ongoing maintenance needs. Prospective residents should expect an older physical plant that is being maintained but may require additional upkeep. Management and operations Management communication is a cited strength when it occurs—families appreciated proactive updates and accessible managers in several accounts. Contrastingly, there are repeated administrative concerns: unreliable phone lines and difficulty reaching the facility, along with other business-practice lapses. These operational weaknesses affect family communication and can complicate coordination of care. Safety and serious concerns There are periodic, serious concerns raised about responsiveness and clinical follow-up. Notably, at least one review referenced a death and associated concerns; this constitutes a serious allegation that families should investigate further with the facility and appropriate oversight bodies. More broadly, comments point to gaps in clinical-incident response and family communication following adverse events. Patterns and recommendations for families The overall pattern is polarized: many families express high satisfaction with staff, therapy, and the supportive culture, while other accounts describe important shortcomings in consistency, administrative responsiveness, and infrastructure. Prospective residents and families would benefit from an in-person visit, focused questions about staffing ratios and training, review of recent inspection records, clarification of communication protocols (including phone and emergency contact procedures), and a tour of memory-care programming and dining services to validate current conditions.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Blue Ridge Health and Rehabilitation Center

    Blue Ridge Health and Rehabilitation Center is located at 1510 Hebron Rd, Hendersonville, NC, 28739.

    About Blue Ridge Health and Rehabilitation Center

    Blue Ridge Health and Rehabilitation Center sits in Hendersonville, NC, in the Blue Ridge Mountains, not far from the Blue Ridge Parkway and I-26, and this community offers 150 beds and several types of care including assisted living, skilled nursing, rehabilitation therapy, nursing home care, and a secured Alzheimer's Care Unit for memory care. The place supports seniors who need help with daily living, whether that's for a short stay after surgery through the Golden Rehab program or long-term care, and they make personalized care plans for each person based on physical and cognitive health needs, since residents can have different reasons for being there, from needing help with bathing and dressing to managing medication or wounds. Blue Ridge Health and Rehabilitation Center is part of the Sava Senior Care network and Golden LivingCenters, which means they draw on clinical leadership and have programs like the Progressive PATH Program, aimed at helping people return home safely and lower the chances of going back to the hospital, and there's a Pre-registration Program that helps folks plan for care before an elective surgery.

    The campus has areas for short-term and long-term stays, and separate spaces for memory care, which includes special routines, interventions, and secure environments to help people with Alzheimer's or dementia feel more at ease. The Memory Care Neighborhood program helps reduce anxiety, provide safe stimulation, and improve orientation for residents with memory loss. They take a holistic view of care, focusing on physical, emotional, and social well-being, and there are often community and resident-run activities, daily events, and planned trips on the schedule so people have some choice in staying active, and for those who need, short-term respite care is available so caregivers can take a break.

    Medical care covers everything from simple assistance to complex needs, with 24-hour supervision and a call system, and nurses present for 12 to 16 hours a day, while nursing care is always supervised by a physician. Services include cardiac, heart failure, IV therapy, pain and wound care, post-surgical, pulmonary, and stroke care, and residents get help with eating, dressing, getting around, and medication management. Meals are served restaurant-style with options for diabetes or other special diets, and the dining experience has been enhanced.

    They're set up with amenities like private rehab rooms with flat screen TVs, kitchenettes, and fully furnished spaces in both studio and suite layouts, plus housekeeping and linen services to keep things easy, and community areas like a fitness room, beauty salon, dining room, computer center, gaming room, a little library, garden, and outdoor space mean residents can enjoy time on their own or with others. There's transportation for medical and non-medical needs, and the center connects with families through a Facebook page and digital platforms.

    The rehabilitation gym has new equipment for older adults, and rehab rooms were recently renovated as part of their focus on better recovery. Staff include administrators and Directors of Nursing who try to look after both employees and residents, and there's a wound care RN who has a strong work ethic and cares for people. The facility accepts Medicare, Medicaid, and most insurance. Blue Ridge Health and Rehabilitation Center has an average rating of 7.6 out of 10, and the nursing home side has a 2-star rating from the Centers for Medicare & Medicaid Services, so families can get a sense of ratings while deciding. People can look at available floor plans and get advice or planning resources if they need help with the move or with understanding their choices.

    People often ask...

    Blue Ridge Health and Rehabilitation Center offers assisted living, memory care, and skilled nursing.

    There are 5 photos of Blue Ridge Health and Rehabilitation Center on Mirador.

    The full address for this community is 1510 Hebron Rd, Hendersonville, NC 28739.

    No, Blue Ridge Health and Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Blue Ridge Health and Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Blue Ridge Health and Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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