Brookdale High Point North

    1568 Skeet Club Rd, High Point, NC 27265
    • Assisted Living
    • Memory Care

    Clean welcoming facility compassionate caregivers

    I chose Brookdale High Point North for my mom and I'm very pleased - the facility is clean, welcoming and feels safe, with compassionate, knowledgeable caregivers who are quick to respond. Admissions coordinator Bobbie (Bobbi Beane) and Ms. Romaine went above and beyond with communication, FaceTime tours and hospital updates; my mom is thriving with activities, personalized care and friendly staff. I highly recommend Brookdale for its attentive, solution-oriented team and smooth transition.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.06·(138)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      3.4
    • Amenities

      4.0
    • Value

      2.9

    Pros

    • Caring, professional, and patient-focused staff
    • Clean, well-maintained, recently renovated interiors
    • Multiple lounges, interior courtyard, and outdoor spaces
    • Robust activities program (arts, music, outings, fitness)
    • Accessible spa/bathing facilities and on-site salon/barber
    • Private and appropriately sized room options
    • One-level layout and easy accessibility
    • On-site memory-care neighborhood and specialized programming
    • Supportive admissions team and responsive coordinators
    • Transportation and community outing opportunities
    • On-site rehabilitation and therapy services
    • Pleasant dining rooms and attractive common areas

    Cons

    • Inconsistent staffing levels and frequent staff turnover
    • Gaps in care continuity and overnight monitoring
    • Medication-administration and medication-adjustment inconsistencies
    • Variable responsiveness and family communication practices
    • Irregular housekeeping, laundry, and personal-property management
    • Inconsistent meal quality and service timeliness
    • Variable dementia-care expertise and staff training
    • Leadership instability and administrative turnover
    • Opaque billing practices and unclear extra charges
    • Operational delays in readmission and care transitions
    • Weekend and evening staffing shortages affecting responsiveness

    Summary of reviews

    Reviews of Brookdale High Point North present a mixed but instructive picture. Many families praise the facility’s physical environment and program offerings: the building is frequently described as clean and recently updated, with multiple common areas, an interior courtyard, accessible spa/bathing accommodations, and an on-site salon. Private-room options, a one-level layout, transportation and therapy services, and a broad activities calendar (arts, music, outings and fitness) are recurring positives that contribute to a home-like atmosphere for active residents.

    Staff performance is the most polarized theme. Numerous comments highlight genuinely compassionate, attentive caregivers and a handful of standout employees and coordinators who go above and beyond, provide prompt clinical action in emergencies, and maintain good family communication. At the same time, other accounts describe inconsistent staffing patterns, high turnover, and periods when coverage is thin — particularly overnight, on weekends, or during shift transitions. Those operational gaps correlate with delays in routine assistance, missed personal-care tasks, and uneven monitoring of residents who require higher supervision.

    Clinical operations and care coordination show variability. Positive notes include competent medication administration, coordinated dressing and individualized attention from some med techs and nurses. However, other accounts raise concerns about medication-management practices (including abrupt medication adjustments), inconsistent follow-through on physician orders, and occasional communication breakdowns with hospital or case-work teams. Families should verify current staffing ratios, medication protocols, and handoff procedures during a tour and ask for documentation on clinical oversight.

    Dining and activities are strengths for many residents but inconsistent for others. Several families enjoyed appealing meals, well-kept dining areas, and an energetic activities director; others described late or uneven meal service and food they considered reheated or lacking variety. The activities program is broad and varied when staffing and leadership are consistent, including community outings and therapeutic offerings in memory care, but participation and program stability can decline when the activity director leaves or staffing is reduced.

    Operational and administrative issues are a recurrent pattern. Positive experiences with admissions coordinators and responsive local leadership are balanced by comments about leadership turnover, unclear billing or extra charges, and slow or unhelpful responses from corporate-level contacts. There are also reports of inconsistent laundry and property handling, which points to gaps in process controls for residents’ belongings. Prospective families should request a clear written fee schedule, billing policies, and a recent staffing- and survey-history summary.

    Bottom line: Brookdale High Point North offers many facility-level advantages — attractive common spaces, a robust activities program, accessible amenities, and a number of dedicated caregivers — but operational inconsistencies are significant enough to affect outcomes for higher-acuity residents. The pattern suggests strong individual staff and program performance when teams are stable, and measurable lapses when staffing, leadership, or administrative processes are unstable. Families touring the community should ask targeted questions about current staffing ratios (including overnight coverage), dementia-care training, medication-management protocols, laundry/property procedures, readmission policies, and billing transparency; consider meeting direct-care staff on shift and requesting recent state inspection results before making a placement decision.

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    Location

    Map showing location of Brookdale High Point North

    Brookdale High Point North is located at 1568 Skeet Club Rd, High Point, NC, 27265.

    About Brookdale High Point North

    Brookdale High Point North sits about 10 minutes from downtown High Point, NC, on a wooded lot called The Stratford, and it's a single-story building, which really helps people who may have trouble getting around because everything stays on one level, and the staff there really does care about the people who live in the community, which makes all the difference sometimes, and the living spaces have an elegant style, and there are private apartments in different sizes if you want a little more privacy or room for visitors or different needs, whether it's mini-private suites, studios, or bigger units with bathrooms, living areas, and kitchenettes, they have it all. The community is set up for independent living, assisted living, memory care, skilled nursing, and even continuing care retirement, so no matter what kind of help a person needs-from active and healthy seniors who want to live hassle-free in a social place, all the way to people who may need help with bathing, dressing, medication, or even more specialized memory care for those with Alzheimer's or dementia-the staff supports them with compassion, and there are also skilled nursing and home care services, all under the Brookdale HealthPlus program, which means a registered nurse oversees care coordination, and aides can help folks at home, too, not just in the main building.

    The building includes common areas like community living rooms with fireplaces and big windows, a dining room full of natural light for shared meals, and special rooms for arts and crafts, plus a dedicated activity room for fitness and other programs, and there's a library and sitting area for quiet time or reading, along with a salon for hair care, and a courtyard and outdoor spaces for sunshine and fresh air. Residents can bring their pets, and the place is set up for handicap accessibility and there's fast Wi-Fi throughout.

    Brookdale High Point North gets recognized for providing welcoming environments and good care, with awards like Best of Senior Living and Most Friendly, but what really stands out is the focus on people's well-being, with the staff making individual care plans and checking in to adapt them as needs change. Preventative health care, like wellness visits and screenings, is included to try to cut down on hospital trips, and there's support for long-term conditions such as diabetes or high blood pressure, with help for things like mobility, transferring, grooming, meals, dressing, and even picking what to wear if someone needs that level of attention. The activity calendar includes resident-led events and signature programs, so there's engagement and a sense of community, including arts, crafts, and fitness, and the staff aim to help residents stay as independent as possible in a safe, supportive environment, with respite services for those needing a short-term stay. The surroundings are home-like, comfortable, and set up so people can enjoy social time or privacy, whatever they prefer, with plenty of opportunities for companionship and care if they want it or need it, and the layout works well for anyone who wants to avoid stairs or long hallways. The whole community seems to strike a balance between independence, safety, and steady support, for people at many different stages of aging.

    About Brookdale

    Brookdale High Point North is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale High Point North offers competitive pricing, with rates starting at a cost of $4,387 per month.

    Brookdale High Point North offers assisted living and memory care.

    There are 17 photos of Brookdale High Point North on Mirador.

    The full address for this community is 1568 Skeet Club Rd, High Point, NC 27265.

    No, Brookdale High Point North does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number980269
    Facility typeAdult Care Home
    Capacity65 residents
    View the official license record

    Inspection Reports

    57

    Reports

    28

    Type A Citations

    37

    Type B Citations

    3

    Complaints

    11

    Years

    12 Mar 2026Follow-Up
    Investigated deficiencies found related to care plan signatures, supervision for a resident with multiple falls, failure to refer and follow up for an eye exam, and unsafe storage of self-administered medications. The findings show gaps in safety and care plan processes.
    • 10A NCAC 13F .0802Resident Care Plan
    • Type B10A NCAC 13F .0901 (b)Personal Care and Supervision
    • 10A NCAC 13F .0902(b)Health Care
    • 10A NCAC 13F .1006 (a)Medication Storage
    12 Mar 2026Follow-Up
    Identified multiple deficiencies including care plan signing after changes in condition, inadequate supervision for a resident with frequent falls, delays in health care referrals, and unsafe storage of self-administered medications.
    • 10A NCAC 13F .0802 (a) (c)Resident Care Plan
    • Type B10A NCAC 13F .0901(b)Personal Care and Supervision
    • Type B10A NCAC 13F .0901(b)Personal Care and Supervision
    • 10A NCAC 13F .0902(b)Health Care
    • 10A NCAC 13F .1006 (a)Medication Storage
    28 May 2025Follow-Up
    Concluded that previously cited deficiencies were corrected and no further action was required.
    15 Apr 2025Follow-Up
    Found exterior GFCI outlets near HVAC compressors did not trip; deficiencies remained uncorrected.
    • 10A NCAC 13F.0311Physical Plant - Other Requirements
    15 Apr 2025Follow-Up
    Found two exterior GFCI outlets near HVAC compressors that did not trip when tested, indicating unsafe electrical conditions.
    • Type A10A NCAC 13F .0311Other Requirements
    • Type B10A NCAC 13F .0311Other Requirements
    12 Mar 2025Inspection
    Found that the daily dairy servings were not provided to all residents in the Special Care Unit, with insufficient milk given three times daily to many residents.
    • 10A NCAC 13F .0904(d)(3)Nutrition and Food Service
    12 Mar 2025Inspection
    Found that 28 SCU residents did not receive 8 ounces of milk with each meal, failing to meet nutrition and dairy service requirements. Interviews showed staff were not aware that milk should be served three times daily to all SCU residents.
    • 10A NCAC 13F .0904(d)(3)Nutrition And Food Service
    12 Mar 2025Inspection
    Identified a deficiency in how meals were served, specifically milk was not served to all residents during lunch on 03/11/25.
    • 10A NCAC 13F .0904(d)(3)Nutrition and Food Service
    18 Feb 2025Construction
    Identified extensive safety and maintenance deficiencies across the building, including fire safety, electrical, ventilation, and exterior areas.
    • 10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0305PHYSICAL ENVIRONMENT - BATHROOMS HAND GRIPS
    • 10A NCAC 13F .0305PHYSICAL ENVIRONMENT - OUTSIDE PREMISES
    • 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS - CLEAN, REPAIRED
    • 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS - MAINTAINED FREE OF HAZARDS
    • 10A NCAC 13F .0311BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
    • 10A NCAC 13F .0311UNVENTED & PORTABLE ELEC. HEATERS PROHIBITED
    • 10A NCAC 13F .0311EXHAUST VENTILATION
    • 10A NCAC 13F .0311NEWLY LICENSED FACILITIES - CALL SYSTEM
    07 Nov 2024Construction
    Identified extensive life-safety and building deficiencies, including missing sprinkler heads, unsubmitted construction plans, unsafe exterior grounds, dusty ventilation, unsecured compressed gas cylinders, and multiple fire-safety system concerns.
    • 10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0304Plans and Specifications
    • 10A NCAC 13F .0305Physical Environment
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    31 Oct 2024Follow-Up
    Investigated found failures to follow physician dietary orders for two residents and multiple medication administration errors, including BP-related holds, calcitonin dosing, and continuing/discontinuing medications without proper review.
    • 10A NCAC 13F .0904(e)(4)Nutrition and Food Service
    • 10A NCAC 13F .1004(a)Medication Administration
    31 Oct 2024Follow-Up
    Identified deficiencies in nutritional/nutrition support and medication administration, including serving a resident food not aligned with prescribed diets and inadequate documentation of medications and vital signs.
    • 10A NCAC 13F .0904(e)(4)Nutrition and Food Service
    • 10A NCAC 13F .1004(a)Medication Administration
    18 May 2023Follow-Up
    Inspected a resident’s foot and nail care and found significant deficiencies in foot care and podiatry follow-up, with documentation gaps.
    • Inadequate foot care and podiatry follow-up
    18 May 2023Follow-Up
    The inspection found health care referrals and follow-up incomplete, missing quarterly nursing evaluations, and multiple medication administration issues affecting resident care.
    • 10A NCAC 13F .0902(b)Health Care
    • 10A NCAC 13F .0902(c)(3-4)Health Care—Documentation/Implementation of Orders
    • 10A NCAC 13F .0903(c)Licensed Health Professional Support
    • 10A NCAC 13F .1004(a)Medication Administration
    30 Dec 2022Follow-Up
    Identified that one staff member who administered medications lacked required employment verification as a medication aide and proper state-mandated training before passing medications, with gaps in oversight and recordkeeping.
    • G.S.§ 131D-4.5B(b)Medication Aide Training and Competency
    30 Dec 2022Follow-Up
    Investigated a deficiency related to medication aide training and competency; observed improper medication administration and gaps in staff training records.
    • Type BG.S. 131D-4.5B (b)ACH Medication Aides: Training and Competency
    20 Oct 2022Follow-Up
    Investigated multiple deficiencies related to supervision, health care follow-up, nutrition, medication administration, and pharmaceutical care across several residents. Findings cited failures to provide adequate supervision after falls, follow-up for health needs, proper preparation and delivery of therapeutic diets, and proper medication management.
    • 10A NCAC 13F .0901(b) Personal Care and SupervisionPersonal Care and Supervision
    • 10A NCAC 13F .0902(b) Health CareHealth Care
    • 10A NCAC 13F .0904(e)(4) Nutrition and Food ServiceNutrition and Food Service
    • 10A NCAC 13F .1004 Medication AdministrationMedication Administration
    • 10A NCAC 13F .1009 Pharmaceutical CarePharmaceutical Care
    20 Oct 2022Follow-Up
    Found major deficiencies in supervision and fall management, including no formal monitoring schedule and incomplete post-fall evaluations.
    • Type B10A NCAC .0902(b) Health CareDeficiencies in supervision/monitoring and falls
    28 Jul 2022Follow-Up
    Investigated found deficiencies in personal care and supervision, falls prevention, health care referrals, nutrition, medication administration, and residents' rights. The findings showed inadequate supervision and multiple resident falls, incomplete health care follow-up, and medication and dietary order inconsistencies.
    • 10A NCAC 13F .0901(a) Personal Care and SupervisionPersonal Care and Supervision
    • 10A NCAC 13F .0901(b) Personal Care and SupervisionPersonal Care and Supervision
    • G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    • 10A NCAC 13F .0902(b) Health CareHealth Care
    • 10A NCAC 13F .0904(e)(4) Nutrition and Food ServiceNutrition and Food Service
    • 10A NCAC 13F .1004(a) Medication AdministrationMedication Administration
    • G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    29 Apr 2022Follow-Up
    Investigated a follow-up and annual survey found multiple deficiencies in supervision, health care referrals, medication administration, diet management, infection control, and residents’ rights.
    • Type B10A NCAC 13F .0901(b)Personal Care and Supervision
    • Type B10A NCAC 13F .0902 Health CareHealth Care
    • Type B10A NCAC 13F .0902(c)(3-4)Health Care (c)(3-4): Written procedures, treatments or orders; implementation
    • Type B10A NCAC 13F .0904(e)(4)Therapeutic Diets in Adult Care Homes
    • Type B10A NCAC 13F .1004 Medication AdministrationMedication Administration
    • Type B10A NCAC 13F .1008(a)Controlled Substances
    • Type B10A NCAC 13F .1801(c)Infection Prevention and Control Program
    • Type BG.S. 131D-21(2)Declaration of Residents' Rights
    29 Apr 2022Follow-Up
    An investigation found deficiencies in supervision and fall-prevention practices, with incomplete post-fall evaluations and insufficient follow-up actions after multiple falls.
    • Type B10A NCAC 13F .0902(b) Health CarePost-fall evaluation and supervision
    30 Sept 2021Complaint
    Investigated deficiencies found in LHPS task competency validation and health care referrals/follow-up, including FSBS management and medication refusals.
    • 10A NCAC 13F .0504(a)Competency Validation For LHPS Tasks
    • 10A NCAC 13F .0902(b)Health Care
    30 Sept 2021Complaint
    An investigation found deficiencies in staff competency validation for LHPS tasks and in health care management, including medication and glucose monitoring documentation and communication with providers.
    • Type A10A NCAC 13F .0504(a)Competency Validation For LHPS Tasks
    • 10A NCAC 13F .0902(b)Health Care
    06 Sept 2019Follow-Up
    Identified damaged ceilings due to water intrusion at the front entry porch areas with sheetrock joints failing. Findings noted on 2019-09-06.
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    27 Aug 2019Follow-Up
    Identified deficiencies in the physical plant and housekeeping during a biennial follow-up survey, with several items not corrected and requiring action.
    • 10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    27 Aug 2019Follow-Up
    Identified deficiencies in the physical plant, including missing wiring diagram and master override location for electromagnetic locks, and unfinished wall repairs around the fire alarm panel; further action required.
    • 10A NCAC 13F .0301; 10A NCAC 13F .0300Physical plant requirements
    • 10A NCAC 13F .0306Housekeeping and furnishings; repairs
    03 Jul 2019Follow-Up
    Identified multiple deficiencies in physical plant and safety systems, including door release wiring/diagrams, exterior premises, repairs to walls/ceilings, and exhaust ventilation.
    • 10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0305PHYSICAL ENVIRONMENT
    • 10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
    • 10A NCAC 13F .0311OTHER REQUIREMENTS
    03 Jul 2019Follow-Up
    Observed deficiencies in structural upkeep, including damaged ceilings, disrepair of several doors, and lack of mechanical exhaust ventilation in designated bathrooms.
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0311Other Requirements
    • 10A NCAC 13F .0311Other Requirements
    02 May 2019Construction
    Identified multiple deficiencies related to building upkeep, hazards, and mechanical systems; observed damaged ceilings, unsecured hazards, and inadequate ventilation.
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    01 May 2019Construction
    An inspection found multiple deficiencies related to the facility’s housekeeping, safety systems, and building utilities, including outside premises conditions, hot water temperatures, and ventilation.
    • 10A NCAC 13F .0306Outside Premises - Clean, Safe
    • 10A NCAC 13F .0306Housekeeping - Maintained Free of Hazards
    • 10A NCAC 13F .0306Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Hot Water System
    • 10A NCAC 13F .0311Exhaust Ventilation
    01 May 2019Construction
    Found multiple deficiencies affecting safety and maintenance, including electromagnetic lock controls, outside premises, housekeeping, fire safety, hot water, and ventilation.
    • 10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0305Physical Environment - Outside Premises
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0311Other Requirements - Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Hot Water System
    • 10A NCAC 13F .0311Exhaust Ventilation
    31 Aug 2018Follow-Up
    An investigation identified several deficiencies, including medication administration problems, sanitation issues in the kitchen and food storage areas, and deficiencies related to residents' rights.
    • 10A NCAC 13F.0902(b)Medication administration – Nebulizer therapy
    • Kitchen and food storage cleanliness/maintenance
    • 10A NCAC 13F.0904(a)Medication Administration – Staff training
    • 10A NCAC 13F.1004(a)Medication Administration – Documentation/Pass
    • G.S. 131D-21(2)Declaration of Residents' Rights
    31 Aug 2018Follow-Up
    Found deficiencies in health care follow-up, nutrition and food safety, resident rights, and medication administration, including missed notifications and administration errors, plus kitchen safety issues.
    • 10A NCAC 13F .0902(b)Health Care
    • 10A NCAC 13F .0904(a)(1)Nutrition and Food Service
    • 10A NCAC 13F .0909Resident Rights
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    27 Jun 2017Follow-Up
    An investigation found safety and maintenance deficiencies including non-functional door hardware during emergencies and other facility conditions needing correction.
    • Type ADoor hardware and emergency egress deficiencies
    • Type AMaintenance/condition of building components
    • Type AEquipment removal and replacement items
    27 Jun 2017Follow-Up
    Identified multiple deficiencies related to safety features, sanitation records, and building systems during a follow-up review.
    • Type A10A NCAC 13F .0301Application of Physical Plant Requirements
    • Type B10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0302Design and Construction
    • 10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10 NCAC 42D .1605Ventilation
    27 Apr 2017Construction
    An investigation identified multiple deficiencies related to safety, maintenance, and sanitation, including issues in laundry, building equipment, outside areas, and corridors.
    • Initial Comments
    • Residential Laundry 1
    • Building Equipment: Maintained Safe, Operating Condition
    • Outside Premises - Clean, Safe
    • Corridors - Free of Obstructions
    27 Apr 2017Construction
    Found multiple deficiencies in physical plant, safety systems, and housekeeping.
    • 10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0302Design and Construction
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10 NCAC 42D .1503Bathrooms-Hand Grips
    • 10 NCAC 42D .1503Corridors-Free Of Equipment & Obstructions
    • 10 NCAC 42D .1503Outside Premises-Clean, Safe
    • 10 NCAC 42D .1605Ventilation
    12 Apr 2017Construction
    Identified deficiencies in physical environment, housekeeping, fire safety rehearsals, and building equipment, indicating safety hazards and documentation gaps.
    • 10A NCAC 13F .0305Janitor's Closets-Locked
    • 10A NCAC 13F .0305Floors-Non-skid, in Good Repair
    • 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0309PLAN FOR EVACUATION
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    12 Apr 2017Construction
    Investigated the allegation and found no deficiencies.
    23 Nov 2016Follow-Up
    Identified deficiencies in referral and follow-up for therapy services, documentation and implementation of orders, and medication administration across residents. These findings indicated lapses in care coordination and medication management.
    • 10A NCAC 13F .0902(b)Health Care
    • 10A NCAC 13F .0902(c)(3-4)Health Care - Documentation and implementation of orders
    • 10A NCAC 13F .1002Medication Orders
    • 10A NCAC 13F .1004(a)Medication Administration
    23 Nov 2016Follow-Up
    Found deficiencies in order verification and documentation, and missing resident interviews indicating gaps in care oversight.
    17 Aug 2016Inspection
    Identified multiple deficiencies including TB testing for staff, CPR training, medication administration, lab order follow-through, SCU staff training, and residents' rights compliance.
    • 10A NCAC 13F .0406(a) Test For TuberculosisTest For Tuberculosis
    • Type B10A NCAC 13F .0507 Training On Cardio-Pulmonary ResuscitationTraining On Cardio-Pulmonary Resuscitation
    • 10A NCAC 13F .0902(c)(3-4) Health CareHealth Care
    • Type B10A NCAC 13F .1004 Medication AdministrationMedication Administration
    • Type B10A NCAC 13F .1309 Special Care Unit Staff Orientation And TrainSpecial Care Unit Staff Orientation And Train
    • G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    17 Aug 2016Inspection
    Identified deficiencies in TB testing, CPR training, medication administration, and lab-work processes.
    • 10A NCAC 13F .0406(a)Test For Tuberculosis
    • Type B10A NCAC 13F .0507Training On Cardio-Pulmonary Resuscitation
    • Type B10A NCAC 13F .0902(c)(3-4)Health Care
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • Type BG.S. 131D-21(2)Declaration of Residents' Rights
    11 Jan 2016Follow-Up
    An investigation found multiple deficiencies, including missing health care personnel registry checks for staff and several failures in following medication orders and administration, along with poor documentation and infection control practices.
    • Type B10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • 10A NCAC 13F .0902(c)(3-4)Health Care
    • 10A NCAC 13F .1002Medication Orders
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • 10A NCAC 13F .1004(n)Medication Administration
    • 10A NCAC 13F .1010Pharmaceutical Services
    • G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    28 Aug 2015Construction
    Identified deficiencies in ventilation and building safety, including a non-working exhaust system and a door fitted with a magnetic lock lacking an emergency release.
    • 10A NCAC 13F.0311Exhaust Ventilation
    • 10A NCAC 13F.0311Building Equipment Maintained Safe, Operating
    28 Aug 2015Follow-Up
    Identified deficiencies in physical plant and life-safety systems, including exit door locking, sprinkler components, and exhaust ventilation.
    • 10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    06 Aug 2015Inspection
    Investigators identified multiple deficiencies related to tuberculosis testing, staff qualifications and competency validation, and medication documentation and administration.
    • 10A NCAC 13F .0406(a)Test For Tuberculosis
    • 10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • 10A NCAC 13F .0407(a)(7)Other Staff Qualifications
    • 10A NCAC 13F .0504(a)Competency Validation For LHPS Tasks
    • 10A NCAC 13F .0902(c)(3-4)Health Care
    • 10A NCAC 13F .1002(a)Medication Orders
    06 Aug 2015Inspection
    Identified multiple deficiencies including failure to complete TB testing and background checks, missing competency validation for LHPS tasks, infection control lapses, and improper medication administration and monitoring.
    • Type B10A NCAC 13F .0406(a)Test For Tuberculosis
    • Type B10A NCAC 13F .0407(a)(5)Other Staff Qualifications
    • Type B10A NCAC 13F .0407(a)(7)Other Staff Qualifications
    • Type B10A NCAC 13F .0504(a)Competency Validation For LHPS Tasks
    • Type B10A NCAC 13F .0902Health Care
    • Type B10A NCAC 13F .1002(a)Medication Orders
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • Type B10A NCAC 13F .1004(g)Medication Administration
    • G.S. 131D-21(2)Declaration of Residents' Rights
    • Type BG.S. 131D-4.4A (b)ACH Infection Prevention Requirements
    • G.S.131D-45Examination and screening
    10 Jul 2015Follow-Up
    Identified a safety deficiency due to fire-rated doors not being properly maintained or kept closed, creating potential risk to occupants.
    • Type A1998 NC State Building Code - Fire resistance/door integrity; Hazardous AreasBuilding not maintained safe; fire/smoke resistance of doors compromised
    • 1998 NC State Building CodeBuilding Equipment Maintained Safe, Operating
    10 Jul 2015Follow-Up
    Identified safety deficiencies related to delayed egress, fire doors, and penetrations in fire-resistance-rated construction, requiring corrective action.
    • Type A10A NCAC 13F .0311PHYSICAL PLANT - Building Equipment Maintained Safe, Operating
    • Type A10A NCAC 13F .0311PHYSICAL PLANT - Building Equipment Maintained Safe, Operating
    • Type A10A NCAC 13F .0311PHYSICAL PLANT - Building Equipment Maintained Safe, Operating
    • Type A10A NCAC 13F .0311PHYSICAL PLANT - Building Equipment Maintained Safe, Operating
    • Type A10A NCAC 13F .0311PHYSICAL PLANT - Building Equipment Maintained Safe, Operating
    09 Jul 2015Follow-Up
    Identified several safety deficiencies including unsafe egress doors, missing bathroom hand grips, and electrical and ventilation hazards that required corrective action.
    • Type ASECTION .0300 - PHYSICAL PLANTExit doors lacking emergency release; grab bars
    • Type ASECTION .0300 - PHYSICAL PLANTBathroom Hand Grips
    • Type ASECTION .0300 - PHYSICAL PLANTExhaust
    • Type ASECTION .0300 - PHYSICAL PLANTElectrical Outlets in Wet Locations
    • Type ASECTION .0300 - PHYSICAL PLANTBuilding Maintained Safe, Operating
    09 Jul 2015Follow-Up
    Identified multiple deficiencies in safety and physical plant, including door locking components, bathroom hand grips, exit hardware, electrical outlets in wet locations, fire safety equipment, and ventilation.
    • 10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0305(e)(6)PHYSICAL ENVIRONMENT - HAND GRIPS
    • Type B10A NCAC 13F .0305(h)(3)EXIT DOOR LOCKS - SINGLE HAND MOTION
    • 10A NCAC 13F .0310ELECTRICAL OUTLETS
    • 10A NCAC 13F .0311BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
    • 10A NCAC 13F .0311(g)EXHAUST VENTILATION
    26 Mar 2015Construction
    Identified multiple deficiencies related to safety, building maintenance, and sanitation, including issues with exit doors, electrical hazards, and general housekeeping evident from the findings.
    • Exit Door Locks
    • Electrical Outlets in Wet Locations
    • Fire Extinguishers
    • Housekeeping and Furnishings Clean and in Good Repair
    • Building Maintained Safe Operating
    26 Mar 2015Construction
    Identified multiple physical plant and safety deficiencies related to doors, locks, and emergency systems, as well as ventilation, electrical safety, and housekeeping.
    • Type A10A NCAC 13F .0301Application of Physical Plant Requirements
    • Type B10A NCAC 13F .0301Application of Physical Plant Requirements
    • c10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0305 (e)(6)Bathrooms-Hand Grips
    • 10A NCAC 13F .0305 (h)(3)Exit Door Locks-Single Hand Motion
    • 10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
    • 10A NCAC 13F .0306 (a)(5)Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0308Fire Extinguishers
    • 10A NCAC 13F .0310Electrical Outlets in Wet Locations
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311 (f)General Lighting
    • 10A NCAC 13F .0311 (g)Exhaust Ventilation
    26 Mar 2015Construction
    Investigated deficiencies found in safety, maintenance, and environmental conditions across multiple areas during the visit.
    • Type A10A NCAC 13F.0305Bathroom Hand Grips
    • Type A10A NCAC 13F.0300Exit Door Locks
    • Type A10A NCAC 13F.0300Housekeeping and Furnishings
    • Type A10A NCAC 13F.0305Electrical Outlets in Wet Locations
    • Type ALighting and Electrical Safety (General)
    25 Mar 2015Construction
    Investigative findings identified multiple safety and building deficiencies including backflow hazards, unsecured oxygen cylinders, trip hazards, improper doors, and fire-safety equipment concerns.
    • Type ABack siphonage/cross-connection hazards
    • Type ATrip hazards and door safety
    • Type AUnsafe storage of portable medical oxygen cylinders
    • Type AFire/smoke resistance and enclosure integrity
    • Type ABuilding equipment maintained safe operating
    25 Mar 2015Construction
    Identified multiple safety, housekeeping, and fire-protection deficiencies, including unprotected hose connections, dirty ventilation components, uninspected extinguishers, delayed egress issues, firestopping gaps, unsafe oxygen cylinder storage, and various door and electrical hazards.
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0308Fire Extinguishers
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating

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