I feel confident my mom is receiving compassionate, top-notch care in a very clean, fresh-smelling facility where staff are friendly, professional and attentive. Residents are engaged and happy with a varied monthly activity calendar, great meals, and a warm, family-like dining atmosphere-the Activities Director and team do a superb job, and I look forward to continued positive change.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
2.62·(34)
Overall rating
5
4
3
2
1
Care
2.9
Staff
2.6
Meals
3.4
Amenities
1.0
Value
1.0
Pros
Compassionate, attentive caregiving staff
Engaged and varied activities program
Highly regarded activities director
Enjoyable and well-liked meals
Group dining that promotes socialization
Family-like atmosphere and resident engagement
Clean, fresh-smelling common areas
Knowledgeable and compassionate nursing staff
Dedicated, committed employees
Comfortable, peaceful resident environment
Cons
Inconsistent sanitation and pest-control
Staff conduct and de-escalation
Insufficient staffing and high turnover
Gaps in overnight supervision and monitoring
Medication and feeding administration process issues
Inconsistent personal-hygiene and laundry assistance
Poor family communication and follow-up
Facility maintenance and restroom-availability problems
Weak exit/security monitoring and elopement risk
Management instability and inconsistent complaint resolution
Unclear extra-fee and cash solicitation practices
Inconsistent meal-service continuity, including holidays
Poor sharps-disposal and outdoor-safety practices
Summary of reviews
Review content for this memory-care community is notably mixed, with clear areas of strength alongside several operational weaknesses that families should weigh carefully. Positive comments emphasize engaged staff and a structured social program: multiple accounts praise an active activities calendar, a well-regarded activities director, group dining, and residents who appear socially engaged and content. Several reviewers described individual caregivers and nurses as compassionate, attentive, and dedicated, and some families highlighted clean, fresh-smelling common areas and a calm, family-like atmosphere.
At the same time, there are recurrent concerns about core elements of daily care and facility operations. Sanitation and pest-control issues were raised alongside more specific concerns about timeliness and completeness of personal care (including bathing, laundry support, and assistance with incontinence-related needs). Reviewers described gaps in medication and feeding administration processes and identified lapses in overnight supervision and monitoring. These items point to inconsistent execution of routine clinical and support tasks rather than a single type of failure.
Staffing and culture-related themes emerge as significant drivers of variability in experience. Reports indicate high staff turnover, inconsistent staffing levels across shifts, and instances of confrontational or unprofessional staff conduct and communication tone. Conversely, other accounts praise individual employees and note positive drop-in checks and thoughtful nursing care, suggesting inconsistency between shifts or among staff members. Families also reported frustration with communication and follow-up from leadership, including difficulty getting clear answers about incidents, clinical instructions, or personnel changes.
Facility-maintenance and security issues were repeatedly mentioned. Reviewers cited restroom availability and repair problems, concerns about outdoor safety procedures (including sharps disposal), and limited monitoring or camera coverage that may contribute to resident elopement risk. Dining received mixed feedback: many reviewers enjoyed meals and social dining, while others reported interruptions in meal service (including holidays) and concerns about additional fees or cash solicitation for activities or extra care.
Management and governance present a polarized picture. Some reviews credit recent administrative attention and corrective action, while others describe managerial instability, poor complaint-handling, and owners who are not readily accessible. A small number of reviewers indicated they planned to escalate concerns to regulatory authorities. Taken together, the pattern shows notable variability in quality and reliability: prospective families may encounter excellent, attentive care and strong programming, but should also be alert to operational risks tied to staffing consistency, sanitation and pest-control, overnight monitoring, and leadership responsiveness.
Recommendations for families considering this facility include: request recent inspection and pest-control records; ask for documentation of staffing ratios and overnight-monitoring practices; verify medication-administration and feeding protocols; tour multiple units and observe different shifts when possible; and clarify billing practices for activities and additional services. These steps can help clarify whether the facility's strengths align with your expectations and whether the operational concerns raised in reviews have been addressed.
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Location
Memory Care of the Triad is located at 413 N Main St, Kernersville, NC, 27284.
About Memory Care of the Triad
Memory Care of the Triad sits at 413 N Main St in Kernersville, North Carolina, and serves people who have Alzheimer's disease or other kinds of dementia, making sure they stay safe and as comfortable as possible. The building has 42 beds and gives both men and women a secure and supportive place, and folks can even bring their pets, which sometimes helps them feel more at home, and for those who need it, they also allow for hospice and respite care, so families can get a little relief while knowing their loved one is in good hands. The place has strict rules about no smoking anywhere inside, and rooms have features like emergency call systems, and there are showers that work for people in wheelchairs, so everyone can feel safe and move around as much as they're able.
There's a mix of indoor and outdoor common areas where residents can spend time, maybe take part in one of the many planned activities led by an activities director, or just sit and visit, and there's resident parking if needed. Staffed by a team of trained caregivers and a Resident Care Coordinator, as well as nurses who are described as loving and caring, the facility gives specialized care for memory loss, including personal care, medication management, and help for people who need diabetic or incontinence care, so everyone gets the attention they need. They build individual care plans for each resident, and they pay attention to things like meal planning, making sure food is nutritious, set up by chefs and a registered dietitian, and meals are always provided.
For spiritual needs, people can attend meditation or fellowship sessions, and there are both onsite and offsite activities depending on what someone is up for that day, plus devotional services are offered for those who want them. The community also handles housekeeping and laundry, and there's a beauty and barber shop so folks can keep up with their grooming. Transportation is available to get residents to appointments or outings, which can take some of the worry off families. The secure environment is set up to keep people with memory issues from wandering, and there's always staff ready to help with behavioral needs or emergencies, since an emergency call system is in place throughout the facility. Memory Care of the Triad is licensed as an Adult Care Home and aims to make daily life safe and meaningful for people living with dementia or memory loss, with a calm and structured setting where everyone gets treated with care and respect.
People often ask...
Memory Care of the Triad offers competitive pricing, with rates starting at a cost of $4,135 per month.
Memory Care of the Triad offers assisted living and memory care.
The full address for this community is 413 N Main St, Kernersville, NC 27284.
No, Memory Care of the Triad does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Found deficiencies in submitting required construction documents for review and approval; a new generator had been installed without approved plans.
Type A10A NCAC 13F .0304Plans Submittals and Approvals
06 Jul 2023Follow-Up
06 Jul 2023Follow-Up
Found failures in serving therapeutic diets as ordered and in documenting weekly vital signs, resulting in dietary and medication administration deficiencies.
10A NCAC 13F .0904(e)(4)Nutrition and Food Service
10A NCAC 13F .1004(j)Medication Administration
06 Jul 2023Follow-Up
06 Jul 2023Follow-Up
Investigated deficiencies in dietary management and medication documentation, including failures to follow diet orders and incomplete documentation of vital signs.
10A NCAC 13F .0904(e)(4)Nutrition and Food Service
10A NCAC 13F .1004(j)Medication Administration
08 Oct 2021Follow-Up
08 Oct 2021Follow-Up
Identified deficiencies in diet orders, menus, and medication timing practices. Diet orders and therapeutic diets were not consistently reflected in menus, and insulin administration times were not reliably documented or followed.
10A NCAC 13F .0904(c)(7)Nutrition And Food Service
—Dietary orders and menus
—Medication Administration – Insulin timing
08 Oct 2021Follow-Up
08 Oct 2021Follow-Up
Identified multiple deficiencies including lack of matching therapeutic diet menus, inaccurate therapeutic-diet listings, improper insulin administration timing, insufficient SCU training, and inadequate visitor screening for infection control.
10A NCAC 13F .0904(c)(7)Nutrition And Food Service
10A NCAC 13F .0904(e)(4)Therapeutic Diets in Adult Care Homes
10A NCAC 13F .1004Medication Administration
10A NCAC 13F .1309Special Care Unit Staff Orientation And Training
10A NCAC 13F .1801Infection Prevention & Control Program
17 Sept 2019Construction
17 Sept 2019Construction
Found safety deficiencies regarding bathroom hand grips and a door latch that failed to engage.
Identified multiple deficiencies in safety systems, building maintenance, and environmental controls. Found improper emergency release switches, missing hand grips, damaged ceilings, unsecured equipment and gas lines, and nonfunctional bathroom ventilation.
10A NCAC 13F .0301Application of Physical Plant Requirements
Identified safety and sanitation deficiencies, including improper exit door locking mechanisms and roach infestations in kitchen/pantry.
Type A10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS / Design and Construction
15A NCAC 18A .1300Sanitation rules for Hospitals, Nursing and Rest Homes
25 Jan 2019Construction
25 Jan 2019Construction
Investigated a deficiency related to sanitation; roaches were observed in the kitchen and pantry with perimeter cleanliness concerns.
15A NCAC 18A .1300Rules Governing the Sanitation of Hospitals, Nursing and Rest Homes, Sanatoriums, and Educational and Other Institutions
05 Oct 2018Follow-Up
05 Oct 2018Follow-Up
Observed extensive housekeeping and maintenance deficiencies, with dirty corners, dusty vents and fans, and deteriorated bathroom conditions, along with debris and grime in dining and common areas.
10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
10A NCAC 13F .0306Housekeeping And Furnishings
05 Oct 2018Follow-Up
05 Oct 2018Follow-Up
Identified non-compliance with infection-control guidelines and with medication aide training and employment verification requirements.
G.S. § 131D-4.5B(b)Medication Aides; Training and Competency Evaluation
05 Oct 2018Follow-Up
05 Oct 2018Follow-Up
Observed significant cleanliness and maintenance issues, including debris on a trash can, black substances on walls and corners, peeling paint, and dirt buildup in dining and common areas.
—General sanitation and maintenance deficiencies
16 Jul 2018Complaint
16 Jul 2018Complaint
Investigated a complaint and found deficiencies in supervision of disoriented, semi-ambulatory residents and in medication administration, resulting in multiple falls and med errors.
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type A10A NCAC 13F .1004(a)Medication Administration
Type A10A NCAC 13F .1004(j)Medication Administration (MAR/eMAR accuracy)
Type A10A NCAC 13F .1008(a)Controlled Substances
Type AG.S. 131D-21(2)Declaration of Residents' Rights
Type AG.S. 131D-4.5BACH Medication Aides; Training and Competency
06 Jul 2018Complaint
06 Jul 2018Complaint
Investigated a complaint and identified deficiencies related to resident supervision and safety, with multiple incidents and gaps in documentation noted during the review period.
A2—Continued From page 2
22 May 2018Inspection
22 May 2018Inspection
Found multiple safety and cleanliness deficiencies across living areas and common spaces, including damaged windows, unsecured doors, and poor housekeeping.
10A NCAC 13F .0306(a)(1) Housekeeping And FurnishingsHousekeeping And Furnishings
22 May 2018Inspection
22 May 2018Inspection
Found multiple deficiencies related to environmental safety, TB testing, health care delivery, nutrition service, medication administration, and residents' rights.
10A NCAC 13F .0305(f)(4)Physical Environment
10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
10A NCAC 13F .0406(a)Test For Tuberculosis
Type A10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .0904(b)(2)Nutrition And Food Service
Type B10A NCAC 13F .1004(a)Medication Administration
G.S. 131D-21(4)Declaration of Residents' Rights
07 Nov 2017Follow-Up
07 Nov 2017Follow-Up
Investigated a biennial follow-up construction review. Some deficiencies were not corrected and further action was required.
—Initial Comments
07 Nov 2017Follow-Up
07 Nov 2017Follow-Up
Found fire protection was not provided for electrical penetrations through fire-rated walls; unrated foam was used to seal holes, and some deficiencies remained uncorrected.
10A NCAC 13F .0311Fire protection in fire-rated wall penetrations
25 Aug 2017Follow-Up
25 Aug 2017Follow-Up
Investigated deficiencies in the physical environment and emergency preparedness, including oxygen storage and ventilation issues, and missing staff release keys.
10A NCAC 13F .0305Physical Environment
10A NCAC 13F .0305Physical Environment
10A NCAC 13F .0305Physical Environment
25 Aug 2017Follow-Up
25 Aug 2017Follow-Up
Identified deficiencies in safety systems, ventilation, and accessibility features that required corrective action.
10A NCAC 13F .0301Application of physical plant requirements
Found multiple deficiencies related to safety and physical plant, including improper magnetic locking systems, missing emergency release documentation, no current safety inspections, missing bathroom hand grips, inadequate ventilation, unsafe oxygen storage, and fire protection issues.
—Special Locking Arrangements
10A NCAC 13F .0302Sanitation and Fire Safety Inspection Reports
Investigated deficiencies identified issues with locking hardware, ventilation, and bathroom mechanical ventilation, indicating noncompliance with applicable safety and building standards.
—Building code requirements – special locking arrangements
Investigated deficiencies found in safety, maintenance, and life-safety systems; several items affected exits, wiring, and door operations.
—Continued From page 1
—Outside Entrances/Exits - Free of Obstructions
Type A—Cross-reference/Fire Doors - Above Drop Ceiling
21 Jul 2015Construction
21 Jul 2015Construction
Identified multiple noncompliances with building safety and fire protection requirements. These included issues with fire walls, egress, floors, extinguishers, and building equipment.
10A NCAC 13G .0301Application of physical plant requirements
10A NCAC 13G .0312Outside Entrances/Exits-Free of Obstructions
10A NCAC 13G .0314FLOORS
10A NCAC 13G .0316FIRE SAFETY AND DISASTER PLAN
10A NCAC 13G .0317BUILDING SERVICE EQUIPMENT
15 Jul 2015Inspection
15 Jul 2015Inspection
Found missing quarterly assessments for residents in the SCU; at least one record lacked quarterly assessment documentation.
—Quarterly assessment requirement for SCU residents
15 Jul 2015Inspection
15 Jul 2015Inspection
Found that quarterly assessments were not completed for five of five sampled SCU residents (Resident #1, #2, #3, #4, and #5). Identified through record reviews and staff interviews.
10A NCAC 13F.1307Special Care Unit Resident Profile & Care Plan
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Mirador Living is not affiliated with the owner or operator(s) of Memory Care of the Triad. The information above has not been verified or approved by the owner or operator. For exact information, please contact Memory Care of the Triad directly. There is no cost for this service. We are compensated by the community you select.
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