Alston Brook

    4748 Old Salisbury Rd, Lexington, NC, 27295
    3.6 · 13 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility, inconsistent staff care

    I placed a family member here because the facility is beautiful, very clean, and rooms are spacious and well maintained (private and semi-private, furnished or unfurnished). The campus feels home-like with patios, gathering spaces, an on-site ice cream shop, a cafeteria with meal choices, active activities and solid rehab services. Staff and care were inconsistent-some were kind and attentive, but others were unresponsive, rude, left residents unattended, and ignored concerns; communication and family access were sometimes poor. Lovely facility and amenities, but ongoing staffing/quality problems make me hesitant to recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.62 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.4
    • Meals

      2.8
    • Amenities

      4.6
    • Value

      3.0

    Location

    Map showing location of Alston Brook

    About Alston Brook

    Alston Brook in Davidson County, North Carolina sits about 4.7 miles outside Lexington and serves as a nursing home community with 100 beds in a large setting, and you'll find a lot going on there, since they provide short-term and long-term skilled nursing care, rehabilitation services, assisted living, independent living, memory care, and even continuing care so folks from all walks of life and needs can find a spot, and while it's not brand new, the building holds state-of-the-art facilities, with things like a computer room, a library, an activity room, a game room, an arts room, and even a movie theater, plus you can get your hair done in the on-site salon, and spend time in outdoor areas with walking paths and a garden. Meals at Alston Brook are prepared by a professional chef with all-day dining options, where restaurant-style dining spaces and themed areas lined with big windows make the place feel more relaxed than a regular dining hall, and private dining rooms are available when personal moments are needed, and there's a real focus on special diets and allergy-sensitive meals, including diabetic-friendly foods. Residents get housekeeping and laundry help, move-in coordination, transportation, and parking, and enjoy activities like bingo, arts and music programs, day trips, computer classes, and community events. Room features include private bathrooms, furnished options, air conditioning, kitchenettes, telephones, cable TV, and Wi-Fi, and the studio layouts give a simple, uncluttered space to settle in.

    The care staff provide help with bathing, dressing, eating, and moving around, and manage medication and daily routines, with 12-16 hour nursing services during the day, and skilled nursing care plus 24-hour supervision and an emergency alert system for safety, and services stretch from things like pain management, wound and cardiac care, IV therapy, post-surgical recovery, and stroke or neurological care, to long-term care and memory support. Alston Brook is a Medicare and Medicaid certified healthcare institution, supervised by a physician, and can store and manage medicines, and the Progressive PATH Program helps work toward getting people home safely and fast, reducing hospital visits, and they even offer a Pre-registration Program, so people planning for surgery can sort out their rehab early. On top of all that, the community provides physical, occupational, and speech therapy sessions as well as counseling services, and they keep a focus on supporting rehab and wellness, however long folks may need it, and while the nursing home holds a 2-star rating from the Centers for Medicare & Medicaid Services and a community rating of 7.7 out of 10, the place stays steady with comprehensive care, plenty of activities, and a simple, quiet setting where residents can recover or settle in long-term, surrounded by amenities for comfort and leisure.

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