Pricing ranges from
    $4,523 – 5,879/month

    Brookdale Monroe Square

    918 Fitzgerald St, Monroe, NC, 28112
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Warm staff but inconsistent care

    I had a mixed experience. The staff were warm, responsive and hardworking, the food and activities were good, and the grounds/rooms felt clean and conveniently located. That said, sales assurances didn't match reality: persistent staffing shortages (especially nights/weekends) left care inconsistent, communication and billing were sometimes unclear, and my high-functioning Alzheimer's mom needed a 24-hour sitter because staff couldn't reliably redirect or supervise her. I also noticed occasional odor/cleanliness lapses, small/darker rooms, and extra fees for services. For social, mild-assistance needs this place is fine; for advanced memory care I would look elsewhere.

    Pricing

    $4,523+/moSemi-privateAssisted Living
    $5,879+/moStudioAssisted Living
    $5,427+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.97 · 123 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      3.4
    • Amenities

      3.5
    • Value

      2.9

    Location

    Map showing location of Brookdale Monroe Square

    About Brookdale Monroe Square

    Brookdale Monroe Square sits in a pleasant spot and offers senior living with independent living, assisted living, memory care, and even skilled nursing all on a single campus, which means a person doesn't have to move far if their needs change. The community has a single-story design, making it easy for folks with limited mobility to get around, and the private apartments come in several sizes including studios, one-bedrooms, and two-bedrooms, all with kitchenettes, private baths, and emergency call systems for peace of mind. Residents can bring their pets since the place is pet-friendly, and there are options for both private and companion suites.

    People get help based on what they need, so if someone needs a little support with things like dressing, bathing, or medication, staff trained in elderly care and safety are around day and night, assisted by nurses for those who need more medical oversight. For those dealing with memory issues like Alzheimer's or dementia, the community has special programs and trained teams to help keep them comfortable and safe, including built-in supports to prevent wandering and confusion. Health care gets a boost with services like pharmacy, psychiatric care, hospice, and at-home care right on site, and there's even short-term respite if a family needs a break.

    The social part of life is strong here, with three fresh meals a day served in the main dining room, plenty of activities like arts and crafts, music, gardening, and scheduled outings, plus a game room, library, and walking trails around tidy grounds and shaded courtyards. Residents can join fitness classes, spiritual services, and group enrichment programs, and there's a beauty/barber shop, a fitness center, Wi-Fi, and lounges to sit with friends. Housekeeping, laundry, bed-making, and transportation help keep things simple for residents. Service plans get reviewed regularly by staff, so folks get the right support as needs change, and safety stays a focus through emergency response systems and fall prevention. The place is recognized for having high-quality care in assisted living, memory care, independent living, skilled nursing, and continuing care. Residents have choices in what they do, what they eat, and how they want their care shaped, with a goal to help them keep independence as long as possible.

    About Brookdale

    Brookdale Monroe Square is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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