Pricing ranges from
    $5,439 – 7,070/month

    TerraBella Indian Trail

    5306 Secrest Shortcut Rd, Monroe, NC, 28110
    3.2 · 77 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Neglect, safety failures, terrible management

    I toured and liked the look and some friendly staff at first, but my experience soured quickly. Safety and care problems were pervasive - delayed emergency response, missed care (showers, meds), residents locked out or exposed, unconsented blood work and unauthorized meds, and even deaths under their watch. Communication and management were abysmal: unanswered calls/emails, repeated overcharging, contradictory info, and constant leadership/staff turnover with temps running the place. Memory care seemed poorly run (no outings, wrong placements) and there's little clinical oversight. The facility is clean and a few caregivers and activities were genuinely caring, but overall I would not trust them with a loved one and cannot recommend it.

    Pricing

    $5,439+/moSemi-privateAssisted Living
    $6,526+/mo1 BedroomAssisted Living
    $7,070+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.16 · 77 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.3
    • Meals

      3.9
    • Amenities

      3.3
    • Value

      1.5

    Location

    Map showing location of TerraBella Indian Trail

    About TerraBella Indian Trail

    TerraBella Indian Trail sits in a single-story, quad-wing building designed for easy access and mobility, and every resident lives in either a suite or a one-bedroom unit with individually controlled heat and air, so folks stay comfortable. There's always a dedicated care team and staff around the clock to help with needs big or small, whether it's medication reminders or just getting dressed in the morning, and they've got an emergency call response system to help keep everyone safe. People here choose from different care options, like assisted living for those who need help with daily tasks, memory care for folks with dementia or Alzheimer's, independent living for those who can still get around on their own, and even nursing home care for seniors who need more medical attention or short-term stays.

    TerraBella Indian Trail tries to make things comfortable and convenient, with chef-prepared meals every day, rooms with Wi-Fi, spacious common areas, and handy features like guest parking. Residents keep busy with loads of social activities, cards in the card room, crafts in the craft room, or just strolling down a shaded walking path in the courtyard. There's a beauty and barber shop on-site, a salon, concierge services for extra help, and housekeeping and laundry taken care of. The team pays close attention to what each person needs, offering personalized care plans and even special programs for military veterans.

    People can bring their pets because it's a pet-friendly place, and the building is handicap accessible, which means wheelchairs and walkers aren't a big problem. The design focuses on independence-so residents can thrive and do as much as possible on their own. Amenities include community rooms, modern touches for comfort, well-kept grounds, and transportation for getting out and about. Short-term care, home care with trained aides, and secure memory care neighborhoods aim to let folks age in place with less worry. With awards like the Best of Senior Living and All-Star awards, TerraBella Indian Trail shows it's recognized for solid service. Tours let families and future residents peek into daily life, meals, and activities, and the website www.terrabellaseniorliving.com provides more on their offerings.

    About Senior Lifestyle

    TerraBella Indian Trail is managed by Senior Lifestyle.

    Senior Lifestyle, founded in 1985 as a family-owned business headquartered in Chicago, Illinois, has grown from its first lakefront community to become one of the nation's leading senior living providers. Operating more than 130 communities across 20+ states from coast to coast, Senior Lifestyle serves nearly 10,000 residents as the 10th largest senior living provider in the United States, with annual revenues reaching $1 billion. The company functions as an owner, operator, and developer of senior living communities, offering services across all market segments from luxury to affordable.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, and skilled nursing services. Their award-winning "embrace" Memory Care program stands as a cornerstone of their offerings, built on five key principles: Wellness, Enrichment, Challenge, Connection, and Creativity. This research-driven program features specialized initiatives such as Bookmarks (reading support), Essence (multi-sensory experiences), Snapshots (emotional wellness for residents and families), Spark (cognitive stimulation and social engagement), and Thymeless (a garden-to-table dining program). Each component is designed to provide person-centered care that focuses on the individual rather than the disease, ensuring dignity and overall well-being in a supportive environment.

    Senior Lifestyle's operational philosophy is guided by their HEART values: Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values shape every aspect of their approach to serving residents and supporting team members. The company's commitment extends beyond traditional care models, emphasizing connection and inclusion throughout their communities. Their person-centered approach ensures that daily life is filled with joy and serenity, with personalized experiences tailored to each resident's unique needs, preferences, and abilities.

    As a pioneer in the senior living industry for nearly four decades, Senior Lifestyle continues to innovate and expand while maintaining its family-owned heritage and commitment to quality care. Their comprehensive wellness approach addresses mind, body, and soul through coordinated programs that promote cognitive stimulation, social engagement, and meaningful moments. This dedication to excellence across luxury, moderate, and affordable segments demonstrates Senior Lifestyle's mission to provide exceptional senior living experiences that enhance quality of life for all residents, regardless of their care needs or economic circumstances.

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