Pricing ranges from
    $3,400 – 6,550/month

    The Haven & The Laurels in the Village at Carolina Place

    13180 Dorman Rd, Pineville, NC, 28134
    4.2 · 97 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Bright campus, kind staff, concerns

    I like the bright, modern campus, clean rooms, varied activities and often excellent, comforting food - outings and friendly residents give real peace of mind. Many CNAs and staff are genuinely kind, helpful and go above and beyond, and maintenance usually responds promptly. That said, chronic staff shortages and high turnover cause delays in care, inconsistent meals and spotty housekeeping, and nursing quality can be uneven. Sales/ move-in felt pressured and management follow-through and billing communication were sometimes weak. Alarmingly, I heard of at least one aggressive/threatening staff incident, so safety and staffing stability are concerns. Overall my loved one is generally happy and cared for, but I'd recommend confirming staffing levels and getting promises in writing before committing.

    Pricing

    $3,400+/moStudioAssisted Living
    $4,200+/mo1 BedroomAssisted Living
    $6,550+/mo2 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.19 · 97 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.1
    • Meals

      3.9
    • Amenities

      3.9
    • Value

      2.3

    Location

    Map showing location of The Haven & The Laurels in the Village at Carolina Place

    About The Haven & The Laurels in the Village at Carolina Place

    The Haven & The Laurels in the Village at Carolina Place sits in a peaceful, private neighborhood in Pineville, NC, where folks 55 and older can find a home-like place with lots of services and different types of care. People can choose independent living, assisted living, memory care for those living with Alzheimer's or other dementias, nursing home care, and continuing care as needs change, so residents stay in one community even if they need more help over time. The campus is part of the larger Village at Carolina Place, and is managed by Five Star Senior Living, a group that tends to focus on providing tailored care with friendly staff on site 24 hours a day, and a relaxed, supportive setting.

    The buildings have a traditional feel with white-columned porticos, decorative railings, and covered outdoor spaces. Gardens bloom with colorful crepe myrtle trees, and there are walking paths, a gazebo by the pond, and a dog park for pet lovers. You might see folks in rocking chairs, socializing during lobby happy hour, working in community gardens, or enjoying live music. There's a lake and both outdoor and indoor heated pools, plus a fitness center and exercise classes. Residents can join in activities like movie nights at the in-house theater, group trips to local attractions, library lounge afternoons, darts tournaments, gardening, and religious worship in the on-site chapel.

    Residences come in a range of sizes with different floor plans, and you can find living spaces with private rooms, kitchenettes or full kitchens, furnished options, and modern safety features like an emergency response system and elevator. Assisted living and memory care areas are designed for comfort and safety, with secure courtyards, screened porches with wicker chairs and floral touches, and care-focused dining rooms where meals are served restaurant-style, including the MyChoice Dining Program and Five Star Culinary dining. Nutritious, chef-prepared meals are a highlight, with both classic and private dining rooms. Housekeeping, transportation, basic cable, internet, salon services, and concierge help come standard, and pets are welcome throughout the community.

    The campus offers speech, physical, and occupational therapy along with rehab and fitness programs, FOX rehabilitation services, medication reminders and administration, support with tasks like bathing and dressing, and routine health care from registered nurses and in-house doctor visits. The secured memory care unit focuses on safety and specialized activities to help residents keep their minds and spirits engaged. The Five Star Experience Program and Five Star Lifestyle bring life enrichment, clubs, social events, pet therapy, and opportunities for volunteering, so people can find something to enjoy no matter their interests. The whole setting is spacious, private, and friendly, with lush landscaping and plenty of sunny and shaded spots for relaxing or spending time with friends and family. There's always something happening, whether it's movie showings, bingo, faith services, happy hours, or outings, and the staffing and programs are made to help each person make the most of daily life, whatever their needs.

    About Five Star Senior Living

    The Haven & The Laurels in the Village at Carolina Place is managed by Five Star Senior Living.

    Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.

    Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.

    Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.

    People often ask...

    Nearby Communities

    • Front exterior view of Julian Woods Retirement Community, a large three-story building with a covered entrance, multiple windows, and a parking lot with several parked cars in front. The sky is clear and blue.
      $5,112 – $6,645+4.7 (38)
      Semi-private • 1 Bedroom • Studio
      independent living, assisted living

      Julian Woods Retirement Community

      421 Overlook Rd Ext, Arden, NC, 28704
    • Exterior view of Renaissance on Peachtree, a multi-story building with large windows and a covered entrance. The building is surrounded by trees and greenery under a partly cloudy blue sky.
      $5,300+4.3 (118)
      2 Bedroom
      independent living, assisted living

      Renaissance on Peachtree

      3755 Peachtree Rd NE, Atlanta, GA, 30319
    • Aerial view of a three-story senior living facility with a front entrance, parking lot, and surrounding trees.
      $4,000+3.9 (15)
      1 Bedroom
      independent, assisted living, memory care

      The Barclay at Midlothian

      11210 Robious Road, Richmond, VA, 23235
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040
    • Front entrance of a brick multi-story building with a covered porte-cochère and a 'Brookdale' sign above the doors.
      $3,448 – $4,482+4.7 (112)
      Semi-private • Studio
      independent living, assisted living

      Brookdale Mt. Lebanon

      1050 McNeilly Rd, Pittsburgh, PA, 15226

    Assisted Living in Nearby Cities

    1. 33 facilities$4,977/mo
    2. 40 facilities$4,944/mo
    3. 41 facilities$5,052/mo
    4. 39 facilities$5,052/mo
    5. 31 facilities$4,532/mo
    6. 33 facilities$4,983/mo
    7. 26 facilities$4,765/mo
    8. 42 facilities$5,090/mo
    9. 17 facilities$4,728/mo
    10. 19 facilities$4,728/mo
    11. 20 facilities$4,671/mo
    12. 87 facilities$4,842/mo
    © 2025 Mirador Living