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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.07·(83)
Overall rating
5
4
3
2
1
Care
4.0
Staff
4.2
Meals
4.2
Amenities
3.8
Value
3.0
Pros
Warm, patient, and attentive staff
Responsive leadership and helpful move-in support
Personalized memory-care approaches and secure layouts
Strong family communication and emotional support
Varied social, musical, exercise, and outing activities
Good-tasting meals, flexible dining, and snacks or hydration stations
Bright, clean, and welcoming common areas
Private rooms with bathrooms and individual temperature controls
Gardens, patios, and outdoor areas for residents
Convenient Raleigh location and perceived value
Cons
Inconsistent staffing levels and resident supervision
Uneven follow-through on routine checks and personal-care assistance
Gaps in care documentation and medication-timing systems
Inconsistent housekeeping and dining-area sanitation practices
Variable staff responsiveness and communication tone
Billing accuracy and fee-transparency concerns
Aging or unevenly maintained rooms and fixtures
Limited apartment-style layouts and in-room kitchen options
Activity programming that may not fit every resident's interests or needs
Summary of reviews
Experiences at Morningside of Raleigh vary considerably. Many families describe compassionate, patient staff who know residents personally and provide supportive memory care. Positive accounts include attentive help during transitions, flexible care for changing needs, and strong emotional support for families, including during end-of-life care. Other families, however, raise concerns about staffing coverage, resident monitoring, and consistent assistance with daily personal care. One highly critical account alleged serious lapses in supervision and personal care, while other critical accounts described inconsistent checks and difficulty getting concerns addressed. These reports contrast with families who describe frequent check-ins, reliable medication management, and prompt responses from staff.
Staff and management are a prominent strength in many accounts: families praise friendly interactions across departments, knowledgeable tour staff, helpful move-in coordination, and leaders who listen and respond. Other accounts describe delays, defensive or dismissive communication, or concerns that improvements did not last. Care records and medication timing also receive mixed assessments, with some families reporting clear records and dependable medication support and others raising concerns about documentation or medication-administration systems.
Dining is generally viewed favorably. Families often praise the food, chef, meal variety, and flexibility for residents who keep different schedules; snacks and hydration stations are also noted. Activities include bingo, music, exercise, lectures, games, religious programming, gardening, and outings. Some families report strong participation and programming suited to memory-care residents, while others would like more options geared toward men or better alignment with individual interests and abilities.
The community is often described as bright, welcoming, clean, and orderly, with family gathering spaces, private rooms, and outdoor patios or gardens. Room features vary: some residents have private bathrooms and temperature controls, while prospective families have noted limited kitchen facilities and fewer apartment-style layouts. Reviews also differ on the building's condition, ranging from well-maintained and updated spaces to older rooms or fixtures and occasional odor or cleanliness concerns. Billing and fee transparency are additional areas of dissatisfaction for some families. Overall, the reviews suggest a community with meaningful strengths in staff warmth, activities, and memory-care support, alongside important variability in supervision, personal-care follow-through, maintenance, and administrative processes; families may benefit from frequent visits and direct discussion of care routines, staffing, and charges.
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Location
Morningside of Raleigh is located at 801 Dixie Trl, Raleigh, NC, 27607.
About Morningside of Raleigh
Morningside of Raleigh offers assisted living and memory care in a quiet residential area with gated grounds, walking paths, spacious common areas, and a home-like feel, though some say it looks a bit more like a facility than a house. Residents have access to gardens, a gazebo, a pond, and a dog park, and there are both indoor and outdoor pools for exercise or therapy, plus a sunroom and screened porch for relaxing. The staff's friendly and attentive care includes help with daily needs, medication management, and 24/7 on-site nursing, with a secured unit and specialized programs for those with Alzheimer's or dementia, such as the Bridge to Rediscovery care designed for memory support. The community has a full calendar with social events, group trips, themed parties, live entertainment, gardening, arts and crafts, bingo, game nights, and movie nights in the theater, and there are also regular spiritual services in the chapel, plus on- and off-site devotional activities for those who want them. Dining is restaurant-style with chef-prepared meals, vegetarian choices, and a MyChoice Dining Program, served in warm, care-focused dining rooms or a private dining area. The property features private and shared studio, one-bedroom, and two-bedroom apartments, and some have kitchens or kitchenettes, private baths, and emergency call systems, with Wi-Fi and laundry and housekeeping services included. Residents wanting to stay active or recover from illness use outpatient rehab, physical, occupational, or speech therapy with FOX Rehabilitation partners, and the fitness center keeps seniors moving. Membership in Five Star Senior Living means there are standards and programs in place, and the community management has a Director of Community Data who watches over day-to-day operations and uses a score system that looks at reviews, ratings, and safety. The beauty salon and barbershop, volunteer programs, computer room, and library add to the community's sense of engagement, while regular transportation for outings, shopping, and doctor appointments is part of life here. Pets are welcome, and pet therapy is available. There's help for short stays and respite care for families needing relief, plus hospice and home health options, all focused on the body-mind-spirit approach to well-being. The staff supports seniors' independence and helps them keep up skills or learn new ones, always with attention to both medical needs and opportunities for friendship.
Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.
The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.
Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.
Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.
People often ask...
Morningside of Raleigh offers competitive pricing, with rates starting at a cost of $3,112 per month.
Morningside of Raleigh offers assisted living and memory care.
There are 45 photos of Morningside of Raleigh on Mirador.
The full address for this community is 801 Dixie Trl, Raleigh, NC 27607.
No, Morningside of Raleigh does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Investigated incidents showed failure to notify the county social services within the required 48 hours for incidents involving two residents; one involved a fall with EMS evaluation, the other alleged inappropriate touching by staff requiring medical evaluation.
10A NCAC 13F .1212(b)(c)Reporting of Accidents And Incidents
23 May 2024Follow-Up
23 May 2024Follow-Up
Investigated and found noncompliance with timely notification to the county DSS after incidents involving residents.
—Notification to DSS within 48 hours
14 Apr 2023Complaint
14 Apr 2023Complaint
An investigation found a safety deficiency related to hazardous chemical storage and access, noting that the kitchenette door was unlocked and could be entered without using the lock.
Type A10A NCAC 13F.0305(f)(4)(B)Physical Environment
30 Mar 2023Follow-Up
30 Mar 2023Follow-Up
An inspection identified deficiencies in nutrition and food service and in medication administration, with numerous observations indicating improper handling of meals and improper administration of medications, along with resident care concerns requiring more staff assistance.
10A NCAC 13F .0904(a)(1)Nutrition and Food Service
10A NCAC 13F .0904(a)(1)Nutrition and Food Service
10A NCAC 13F .1004(a)(2)Medication Administration
30 Mar 2023Follow-Up
30 Mar 2023Follow-Up
Investigated complaints and follow-up surveys found deficiencies in food safety, meal service, and medication administration practices. Multiple staff practices did not meet regulatory requirements.
10A NCAC 13F .0904(a)(1)Nutrition and Food Service
10A NCAC 13F .0904(f)(2)Nutrition and Food Service
10A NCAC 13F .1004Medication Administration
04 Jan 2023Follow-Up
04 Jan 2023Follow-Up
Investigated safety and supervision failures, finding a non-working front door alarm and inadequate supervision that led to multiple resident falls.
Type B10A NCAC 13F .0305(h)(4)Physical Environment
Type B10A NCAC 13F .0901(b)Personal Care and Supervision
04 Jan 2023Follow-Up
04 Jan 2023Follow-Up
Observed the entrance/exit doors unlocked and not alarmed, creating safety concerns for residents.
Type BG.S. 131D-34Entrance/exit doors unsecured
15 Sept 2022Follow-Up
15 Sept 2022Follow-Up
An investigation found failures in door security and resident supervision that allowed residents to wander, including elopement risks on the assisted living unit.
Type B—Front entrance/exit security and supervision
Type BG.S. 131D-21(2)Declaration of Residents' Rights
Type B—Continued From page 9
15 Sept 2022Follow-Up
15 Sept 2022Follow-Up
The survey found issues with door alarms and supervision, including unalarmed entrances and elopements, leading to safety concerns for disoriented residents.
Type B10A NCAC 13F .0305(h)(4)Physical Environment
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
G.S. 131D-21(2)Declaration of Residents' Rights
10 Jun 2022Follow-Up
10 Jun 2022Follow-Up
Investigated findings revealed multiple deficiencies across safety, care planning, nutrition, medication administration, and residents' rights, including inadequate supervision, unaddressed weight and health concerns, unclean kitchen areas, and improper use of restraints.
Type A10A NCAC 13F .0305(h)(4) Physical EnvironmentPhysical Environment
Type A10A NCAC 13F .0407(a)(5) Other Staff QualificationsOther Staff Qualifications
Type A10A NCAC 13F .0802(d) Resident Care PlanResident Care Plan
Type A10A NCAC 13F .0802(e) Resident Care PlanResident Care Plan
Type A10A NCAC 13F .0901 Personal Care and SupervisionPersonal Care and Supervision
Type A10A NCAC 13F .0901(b) Personal Care and SupervisionPersonal Care and Supervision
Type A10A NCAC 13F .0902(b) Health CareHealth Care
Type A10A NCAC 13F .0902(b) Health CareHealth Care
Type A10A NCAC 13F .0904(a)(1) Nutrition And Food ServiceNutrition and Food Service
Type A10A NCAC 13F .0904(e)(1) Nutrition And Food ServiceTherapeutic Diets
Type A10A NCAC 13F .0909 Resident RightsResident Rights
Type A10A NCAC 13F .0904 Medication AdministrationMedication Administration
Type A10A NCAC 13F .1501(c) Use Of Physical Restraints And AlternativesUse Of Physical Restraints And Alternatives
Type AG.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
10 Jun 2022Follow-Up
10 Jun 2022Follow-Up
Investigated and found no deficiencies. No violations cited.
30 Jul 2021Follow-Up
30 Jul 2021Follow-Up
Observed unsecured hazardous chemicals and clutter in the special care unit, unlocked storage areas, and an unattended coffee pot, along with staffing shortages affecting resident care.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type BG.S. 131D-21(2)Declaration of Residents' Rights
Type B10A NCAC 13F .1308(a)Special Care Unit Staff
23 Mar 2021Follow-Up
23 Mar 2021Follow-Up
Found multiple deficiencies in resident care, supervision, medication administration and staffing, with observations showing inadequate care and rights protections.
Type B10A NCAC 13F .0901(a)Personal Care and Supervision
Type B10A NCAC 13F .1308(a)Special Care Unit Staffing
Type B10A NCAC 13F .1004(a)Medication Administration
Type BGS 131D-21(2)Declaration of Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
23 Mar 2021Follow-Up
23 Mar 2021Follow-Up
Investigated and cited deficiencies for failing to provide required personal care, administer medications as ordered, and meet Special Care Unit staffing requirements, with concerns related to residents' rights.
10A NCAC 13F .0901(a)Personal Care and Supervision
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1308(a)Special Care Unit Staffing
G.S. 131D-21(2)Declaration of Residents' Rights
22 Dec 2020Complaint
22 Dec 2020Complaint
Investigated and found staffing and supervision deficiencies, MAR accuracy issues, and failure to report incidents resulting in injuries.
10A NCAC 13F .0604(e)Personal Care And Other Staffing
10A NCAC 13F .0901(b)Personal Care and Supervision
10A NCAC 13F .1004(j)Medication Administration
10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
10A NCAC 13F .1308(a)Special Care Unit Staffing
G.S. 131D-21(4)Declaration of Residents' Rights
22 Dec 2020Complaint
22 Dec 2020Complaint
Identified significant staffing shortages and supervision gaps, along with deficiencies in incident reporting and resident rights documentation.
10A NCAC 13F .0604(e)Personal Care and Other Staffing
10A NCAC 13F .0901(b)Personal Care and Supervision
10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
10A NCAC 13F .1308(a)Special Care Unit Staff
GS 131D-21(4)Declaration of Resident Rights
04 Dec 2019Construction
04 Dec 2019Construction
Identified extensive deficiencies in physical plant, safety, and housekeeping, including unsafe exit doors, missing current safety inspections, damaged bathrooms, clutter, and electrical/safety hazards.
10A NCAC 13F .0301PHYSICAL PLANT REQUIREMENTS
10A NCAC 13F .0302SANITATION AND FIRE SAFETY REPORTS
Investigators identified multiple deficiencies related to safety, maintenance, and building systems, including exit doors, fire alarms, bathrooms, and electrical components.
Type A—Continued From page 1
Type A—Continued From page 2
Type A10A NCAC 13F.0305PHYSICAL ENVIRONMENT – BATHROOMS AND TOILET ROOMS
Type A10A NCAC 13F.0305PHYSICAL ENVIRONMENT – OUTSIDE PREMISES
Type A—CONTINUED FROM PAGE 5
Type A—CONTINUED FROM PAGE 7
Type A—CONTINUED FROM PAGE 9
Type A—EXHAUST VENTILATION
07 Dec 2017Follow-Up
07 Dec 2017Follow-Up
Found multiple fire-safety and electrical deficiencies, including hold-open devices that failed to release and penetrations not fire protected.
10A NCAC 13F .0311Physical Plant - Fire safety systems maintained in a safe condition
07 Dec 2017Follow-Up
07 Dec 2017Follow-Up
Investigated deficiencies and found an estimate to perform the required work has been prepared and the administrator is awaiting approval to begin.
—
11 Oct 2017Construction
11 Oct 2017Construction
Found multiple deficiencies related to sanitation, safety, and maintenance across building areas, including lack of current safety inspection reports, poor housekeeping, obstructed egress, and malfunctioning fire safety systems.
10A NCAC 13F .0302DESIGN AND CONSTRUCTION
10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
10A NCAC 13F .0309PLAN FOR EVACUATION
10A NCAC 13F .0311OTHER REQUIREMENTS
10A NCAC 13F .0311EXHAUST VENTILATION
11 Oct 2017Construction
11 Oct 2017Construction
An inspection identified multiple deficiencies related to housekeeping, safety systems, and emergency preparedness, with several issues carried forward from earlier pages.
Identified multiple deficiencies in housekeeping and building safety, including odor in a resident room, unsafe exit conditions, and fire safety system concerns.
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
Identified several safety and maintenance deficiencies, including a stained carpet, a sinking threshold, door hardware issues, and problems with exhaust ventilation, with corrective actions documented for each item.
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—
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—
17 Nov 2015Construction
17 Nov 2015Construction
Found deficiencies related to housekeeping, hazards, and safety systems, including damaged tiles, odors, unsecured oxygen containers, obstructed exits, and non-operational ventilation and emergency lighting.
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
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