Mirador estimate
    $4,630/month

    Sunrise at North Hills

    615 Spring Forest Rd, Raleigh, NC, 27609
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Beautiful facility, unreliable medical care

    I liked the bright, hotel-like facility - very clean, nice large rooms, lots of activities, and many staff were friendly and caring, which gave me real peace of mind at first. But care and communication were inconsistent: high staff turnover, missed care (showers/meds), billing surprises, and several serious medical oversights (UTI → sepsis, insulin/DKA, falls/no call-button) undermined confidence. Meals and housekeeping were hit-or-miss. My takeaway: great for fairly independent seniors who want activity and a pleasant setting; not my choice if your loved one needs reliable nursing, tight medical coordination, or transparent billing.

    Pricing

    $4,630+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Accept incoming residents on hospice
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Organic food and ingredients
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Cafe
    • Computer center
    • Dining room
    • Family private dining rooms
    • Fitness room
    • Gaming room
    • Garden
    • On-site market
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Religious/meditation center
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.76 · 165 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.6
    • Meals

      3.4
    • Amenities

      3.9
    • Value

      2.4

    Location

    Map showing location of Sunrise at North Hills

    About Sunrise at North Hills

    Sunrise at North Hills is a senior living community that's been dedicated to supporting older adults for over 35 years, using a holistic approach that focuses on what each resident needs, and you'll find staff tend to be attentive and kind, as folks there try to make sure everyone gets the right amount of help, whether that's with bathing, dressing, medication, or just getting around, and since this place offers assisted living, memory care, skilled nursing, independent living, and short-term stays, families usually feel some peace of mind knowing care can change as needs change. This is a place that keeps up with current research about aging, so the programming and support rely on personalized plans that aim to keep everyone's body and mind as well as possible, and the community has plenty of ways to help folks with memory concerns too, with secure memory care sections called Terrace Club and Reminiscence Program that focus on folks with Alzheimer's or other kinds of memory loss, using unique care plans, safe premises, and cognitive activities meant to help keep confusion down and prevent wandering. Staff check in on residents round the clock with a 24-hour call system, and you'll see them with walkie talkies which help them stay connected throughout the day, plus medical staff are around for 12-16 hours with nursing support, and all the basics of daily living - meals, laundry, medication support, and help with health routines - are handled with trained hands.

    The whole place is designed to be comfortable and safe, from wheel-chair accessible showers and grab bars in bathrooms to private rooms with plenty of sunlight, just like home, and you'll notice they've paid attention to privacy but also encourage residents to get out and join in, with shared lounges, porches with green chairs and little white columns, sunny library space with big windows, and outdoor courtyards that have pergolas, paved walking paths, benches, and green landscaping, so folks like to sit and watch birds or talk with friends. Residents get meals prepared on site with tables set for dining, and there's coffee and fruit baskets in kitchenettes, which makes small gatherings easy; there's even a refreshment bar, a theater room, a putting green, and a fitness center, so people can stay active or find a quiet place to relax. Transportation is available, and for those who like animals, the community is pet-friendly, while the on-site salon/barber and devotional services (both on and offsite) keep up with spiritual and personal needs.

    Regular activities make social life lively, with group events, educational programs, and music around the piano, plus respite care helps after surgery or between transitions; short-term stays and hospice care mean families can count on support during tough times. Memory care is handled with compassion, with specially designed areas that take safety and dignity into account, and they use thoughtful programs to spark memories and engage residents. Rooms and suites come with comfortable beds, bedside tables, mini-fridges, sinks, and coffee makers, offering small comforts, and free Wi-Fi plus basic cable for those who want it. Housekeeping and laundry are handled so residents have one less thing to worry about; security is present, and the grounds stay clean and nicely kept.

    Sunrise at North Hills is structured as a continuing care retirement community, which means people don't need to move far as they need more care, and its score of 9.8 as a verified community reflects a generally high standard upheld by kind staff and a safe environment. The place welcomes adults at different care levels, has both independent and assisted living options, lets people age in place with hospice and skilled nursing if needed, and always tries to support people's independence while making sure help's there when it's needed.

    About Sunrise Senior Living

    Beginning with a single community in 1981, there are now more than 280 Sunrise Senior Living communities throughout the U.S. and Canada. Each of our communities maintains the mission laid out by Sunrise founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. The Klaassens’ vision to redefine senior care resulted in a resident-centered approach to care that focuses on the individuality of each resident and has set the standard in the assisted living industry. We are defined by our people. Our team of serving hearts are guided by our mission, Principles of Service and Values – all of which help encourage independence, preserve dignity and enable freedom of choice for each resident.

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