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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.67·(12)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.4
Meals
4.0
Amenities
2.0
Value
3.7
Pros
Friendly, helpful, and compassionate staff
Prompt responses to requests and patient interactions with residents
Approachable administrator and experienced community leadership
Clean, neat environment with daily housekeeping
Smooth move-in experience and welcoming apartment setting
Three daily meals and three snacks, with food rated favorably by one resident’s family
Monthly birthday celebrations and a fitness program
Beauty shop visits every other Friday
Laundry service three days per week
One-bedroom residences with adjoining bathrooms in some room configurations
Acceptance of Medicaid and VA benefits
Cons
Dated building finishes and worn carpeting
Institutional, hospital-like appearance in some areas
Summary of reviews
Most feedback describes Somerset Court as a caring, welcoming community. Families and visitors praised staff across roles for being friendly, helpful, patient, and responsive, and one family said the move-in went smoothly and felt confident leaving a relative there. A reviewer also highlighted long-tenured leadership and an administrator who is open to suggestions. The comments offer limited detail about clinical services or health outcomes, so they provide a stronger picture of day-to-day interactions than of specific care capabilities.
Dining and resident services received positive mentions. One reviewer described three meals and three snacks each day and said the food compared favorably with other communities. The same account mentioned monthly birthday celebrations, a fitness program, beauty shop visits every other Friday, and laundry service three days a week. Daily housekeeping was also described, alongside a clean and neat environment. One visitor reported about 60 residences and described one-bedroom apartments, including adjoining bathrooms in some room arrangements. The facility was also reported to accept Medicaid and VA benefits.
The main facility-related criticism concerned the building’s appearance. One visitor described worn carpeting and a dated interior, with common areas that felt institutional or hospital-like. This contrasts with another visitor’s favorable impression of the facility’s cleanliness and neatness, suggesting that upkeep and overall presentation may be perceived differently. One reviewer also raised a concern about respectful treatment of residents and how the concern was addressed; other comments were positive about staff interactions, so this is an isolated account rather than a consistent theme in the feedback.
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Location
Somerset Court of Rocky Mount is located at 918 Westwood Dr, Rocky Mount, NC, 27803.
About Somerset Court of Rocky Mount
Somerset Court of Rocky Mount is a senior living community dedicated to empowering its residents to live their best lives. The community places a strong emphasis on holistic well-being, ensuring that every individual benefits from the highest levels of respect, care, and attention. At Somerset Court of Rocky Mount, the atmosphere fosters a sense of family, where caregivers are committed to making every resident feel comfortable, engaged, and at home. The staff members deeply care for all residents, and their devotion is reflected in their willingness to go above and beyond, ensuring that no request is too big and that support is present every step of the way.
The environment at Somerset Court of Rocky Mount has been thoughtfully designed with numerous amenities to enhance the quality of life for its seniors. These amenities are intended not only to provide comfort, but also to create an engaging and welcoming community where residents are encouraged to thrive. Programming and resources within the community embrace the latest approaches to senior health, focusing on the vital role of diet and nutrition in promoting physical well-being and vitality. Residents are provided with opportunities to enjoy well-balanced meals tailored to their specific health needs, helping them to maintain optimum health and energy for an active lifestyle.
Beyond nutrition, Somerset Court of Rocky Mount is committed to offering a holistic approach to well-being. The community promotes non-pharmacological methods for managing chronic pain, such as physical therapy and rehabilitation. These methods are carefully integrated into residents’ care plans with the aim of enhancing their independence and overall well-being. Special attention is also given to supporting residents’ social and emotional health, with amenities and programs that allow seniors to form meaningful connections, engage in stimulating activities, and celebrate the joys of community living.
Celebrating everyday moments and special occasions alike is part of life at Somerset Court of Rocky Mount. Thoughtful considerations are made for the unique needs and interests of seniors, including curated selections of practical and thoughtful holiday gifts that bring joy to residents. The overarching mission of the community is to support every resident in embracing independence, thriving in their daily lives, and enjoying the enhanced quality of living that is at the heart of Somerset Court of Rocky Mount’s philosophy.
About ALG Senior
Somerset Court of Rocky Mount is managed by ALG Senior.
ALG Senior, originally founded as Affinity Living Group in 1996 by Charles Trefzger, stands as one of the most significant senior living providers in the United States. Headquartered in Hickory, North Carolina, the company has grown from its humble beginnings to become the tenth largest provider of assisted living nationwide, the seventh largest provider of Alzheimer's and memory care services, and the largest senior housing operator in the southeastern United States. The company operates approximately 58-66 communities throughout the southeastern United States, with a primary geographic concentration in North Carolina, South Carolina, Virginia, Georgia, and Alabama.
People often ask...
Somerset Court of Rocky Mount offers competitive pricing, with rates starting at a cost of $4,501 per month.
Somerset Court of Rocky Mount offers assisted living.
There are 9 photos of Somerset Court of Rocky Mount on Mirador.
The full address for this community is 918 Westwood Dr, Rocky Mount, NC 27803.
No, Somerset Court of Rocky Mount does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Investigated misappropriation of residents' funds and misuse of a resident's insurance card, finding exploitation and failures to protect residents' rights and information.
10A NCAC 13F .0909Residents' Rights
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated alleged violations of residents' rights, including misappropriation of funds and unauthorized use of residents' benefit cards; evidence showed improper handling of residents' funds and card use.
A110A NCAC 13F .0909Resident Rights
18 Jun 2025Follow-Up
18 Jun 2025Follow-Up
Identified multiple deficiencies in housekeeping, safety, plumbing, electrical, and fire protection. Observed stained carpets, unsecured oxygen bottles, leaks and damaged fire safety equipment, and hot water temperatures outside the required range.
Identified multiple safety and maintenance deficiencies, including unsafe storage of oxygen cylinders, damaged wall and floor surfaces, and nonfunctional fire safety components.
—Unsafe storage of oxygen cylinders
—Wall surface contaminated with residue
—Peeling/bubbled wall finish
—Carpeting staining
—Tile/flooring condition
—Fire safety equipment not maintained
—Exhaust ventilation not functioning
05 Sept 2024Inspection
05 Sept 2024Inspection
During an inspection, multiple meal-service issues were found, including no water provided at meals and failure to follow diet orders and meal preparation standards.
10A NCAC 13F.0904(d)(4)Nutrition and Food Service
05 Feb 2021Follow-Up
05 Feb 2021Follow-Up
Observed improper handling and unsecured storage of cleaning chemicals, with a resident having access to a disinfectant cleaner and handling cleaning tasks without proper safeguards.
—Continued From page 1
05 Feb 2021Follow-Up
05 Feb 2021Follow-Up
Detected hazards from unsecured cleaning chemicals and medications, and inadequate health care notifications for residents with behavioral changes and high blood pressure.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type B10A NCAC 13F .0902(b)Health Care
07 Aug 2020Follow-Up
07 Aug 2020Follow-Up
Investigated a deficiency in timely notification to primary care providers and follow-up after medical events, revealing gaps in resident health monitoring and response.
Type B—Notification of PCP regarding resident health changes
07 Aug 2020Other
07 Aug 2020Other
Investigated and found deficiencies in health care referral/notification and medication administration, including delayed antibiotic treatment after ED visits and failures to notify PCPs, plus issues with TED hose and weight monitoring.
Type B10A NCAC 13F .0902(b) Health CareHealth Care
Type B10A NCAC 13F .1004(a) Medication AdministrationMedication Administration
28 Feb 2020Follow-Up
28 Feb 2020Follow-Up
Regulators identified multiple deficiencies across safety, supervision, sanitation, nutrition, and resident rights, including unlocked exits without alarms, pest activity, inadequate supervision for falls, medication refusals not reported, food safety issues, and diet service mismatches.
10A NCAC 13F .0305(h)(4)Physical Environment
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type A10A NCAC 13F .0902Health Care
Type B10A NCAC 13F .0904(a)(2)Nutrition and Food Service
Type A10A NCAC 13F .0904(c)(7)Nutrition and Food Service
Type B10A NCAC 13F .0909Resident Rights
G.S. 131D-21(2) Declaration of Residents' RightsResident Rights
28 Feb 2020Follow-Up
28 Feb 2020Follow-Up
Investigated a safety-related issue finding that exit doors were often left unlocked with no audible alarms as doors were opened during the day.
Identified violations of the physical environment rule; the spa bathroom was used for storage with carts and boxes, while residents used it for toileting and handwashing.
10A NCAC 13F .0305(e)Physical Environment
22 Jul 2019Follow-Up
22 Jul 2019Follow-Up
Found multiple deficiencies: a Spa bathroom was used for storage, hot water temperatures exceeded safe ranges in resident bathrooms, and there were failures to notify physicians and perform required health professional evaluations.
10A NCAC 13F .0305(e)Physical Environment
10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0902Health Care
10A NCAC 13F .0903(c)Licensed Health Professional Support
17 May 2019Construction
17 May 2019Construction
Identified multiple deficiencies in housekeeping, furnishings, and fire safety components, including unfastened flooring, debris and grease buildup, blocked sprinkler head, unlatched and wedged doors, exhaust buildup, and unsecured plumbing.
10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
10A NCAC 13F .0306HOUSEKEEPING-MAINTAINED FREE OF HAZARDS
Found multiple deficiencies in safety, housekeeping, and fire protection. Current sanitation and fire safety reports were not available on site, hazards were present, and several fire safety systems were not functioning.
10A NCAC 13F .0302Must Have Current San. & Fire Safety Reports
10A NCAC 13F .0306Housekeeping and Maintenance of Hazards
Investigation identified multiple safety deficiencies, including missing inspection records, obstructed access to electrical panels, and unsafe storage of oxygen cylinders with related fire-safety concerns.
—Initial comments / general deficiencies (licensing compliance)
—Furnishings / safety hazards
19 May 2016Inspection
19 May 2016Inspection
Investigated a resident’s dietary care and found that a resident on a pureed diet did not receive meals prepared per the order, with staff altering the diet and administration directing the preparation.
—Continued From page 2 - Diet order and preparation not followed
19 May 2016Inspection
19 May 2016Inspection
Observed failures to follow physician-ordered therapeutic diets and to provide required activity hours. Specific deficiencies included not preparing a No Added Table Salts pureed diet as ordered for one resident and not meeting the minimum weekly hours for group activities.
10A NCAC 13F .0904(e)(1)Therapeutic Diets in Adult Care Homes
10A NCAC 13F .0905 (e)Activities Program
21 May 2015Follow-Up
21 May 2015Follow-Up
Found deficiencies in maintaining safety-related building components and door closures that could affect fire safety.
Type ASECTION 03.00 - PHYSICAL PLANTPhysical Plant
21 May 2015Follow-Up
21 May 2015Follow-Up
Identified that corridor doors did not meet fire-safety requirements; one dining room double door leaf bound against the frame and did not fully latch, with deficiencies from a prior survey remaining uncorrected.
Type A10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
11 Mar 2015Construction
11 Mar 2015Construction
Found safety deficiencies related to fire protection maintenance and overall building safety that could affect residents.
Type A—Fire protection equipment not maintained
11 Mar 2015Construction
11 Mar 2015Construction
Identified multiple fire safety and building maintenance deficiencies, including unsecured oxygen cylinders, detectors and equipment not properly maintained, and several ventilation and structural concerns.
10A NCAC 13F .0301Application of physical plant requirements
10A NCAC 13F .0301Application of physical plant requirements
10A NCAC 13F .0301Application of physical plant requirements
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