The Gardens of Rose Hill

    571 S Sycamore St, Rose Hill, NC 28458
    • Assisted Living

    Well cared for, highly recommended

    I feel my loved one is well cared for here - the staff are like family: friendly, patient, attentive, and the administrator takes time to answer questions. The facility is clean, laundry comes fresh and folded, meals are healthy, and the engaging activities (Bingo, crafts, singing, outings) create a lively, home-like atmosphere; I recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    5.00·(9)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • kind administrator
    • caring, family-like staff
    • attentive daily check-ins
    • reliable laundry service (fresh and folded)
    • excellent dietary staff
    • healthy meals
    • varied daily activities
    • friendly residents
    • home-like atmosphere
    • clean facility
    • engaging recreational coordinator
    • abundant social activities (Bingo, crafts, singing, preaching, outings)
    • lively social atmosphere
    • patient staff who answer questions
    • hardworking staff
    • highly recommended by reviewers

    Summary of reviews

    Overall sentiment: The reviews for The Gardens of Rose Hill are uniformly positive. Multiple reviewers highlight a warm, home-like environment supported by a staff that is repeatedly described as caring, patient, and hardworking. A pattern of praise centers on personal attention (daily check-ins and staff who take time to answer questions), consistent housekeeping and laundry services, and a strong dining program. Many reviews include explicit recommendations, indicating high overall satisfaction among those who provided feedback.

    Care quality and staff: Care-related themes are prominent. Reviewers emphasize that staff are attentive and treat residents like family, with daily check-ins noted specifically. The administrator is mentioned by name through praise as being kind, and staff are described as patient, responsive, and hardworking. These comments point to a culture of personalized attention and approachability among front-line caregivers and management. The consistency of these remarks across reviews suggests that families find staff interactions reliable and reassuring.

    Facilities and operations: The facility itself is described as clean and home-like. Operational details that reviewers appreciated include dependable laundry service with items returned fresh and folded — a specific, tangible service that many reviewers called out. Cleanliness and a home-like physical environment are recurrent positives and contribute to the overall impression of a well-run facility.

    Dining and nutrition: The dietary staff receive explicit praise, and meal quality is characterized as healthy. Reviews single out the kitchen and dining program as strengths, indicating that food and nutrition are an area of consistent satisfaction among residents and families.

    Activities and social life: Recreational offerings and social engagement are major strengths in the reviews. An engaging recreational coordinator and a robust schedule of activities (Bingo, crafts, singing, preaching, and outings) are repeatedly mentioned. Reviewers describe the atmosphere as lively and social, and they note friendly residents — all of which point to strong programming that supports resident engagement and community building.

    Management and responsiveness: Management is positively noted through reference to a kind administrator and staff who take time to answer questions. This combination of approachable leadership and hands-on staff responsiveness contributes to reviewers feeling comfortable recommending the community.

    Notable patterns and considerations: The most notable pattern in these summaries is the lack of negative comments — nearly all details provided are positive and reinforce similar themes (care, cleanliness, activities, meals). While this consistency is a strong indicator of satisfaction among the reviewers represented, it also means the summaries do not provide information on potential gaps or areas for improvement (for example, availability of specialized medical care, staffing ratios at different times, cost/value perceptions, or long-term maintenance issues). Prospective families should view the uniformly positive feedback as encouraging but still conduct their own visits and ask targeted questions about services not mentioned here.

    Bottom line: The Gardens of Rose Hill receives high marks from reviewers for compassionate staff, dependable operational services (laundry, cleanliness), a quality dining program, and a robust activity schedule that fosters a lively, home-like atmosphere. The community is frequently recommended by reviewers. Given the overwhelmingly positive tone and the absence of negative feedback in these summaries, a personal tour and specific follow-up questions about clinical services, staffing patterns, and costs are recommended to confirm fit and address any details not covered in the reviews.

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    Location

    Map showing location of The Gardens of Rose Hill

    The Gardens of Rose Hill is located at 571 S Sycamore St, Rose Hill, NC, 28458.

    About The Gardens of Rose Hill

    The Gardens of Rose Hill sits in Rose Hill, North Carolina, as a 45-bed community offering different types of care for seniors, including assisted living, independent living, memory care, and even options for those needing home care with trained aides, so you'll find a supportive place designed to help folks keep as much independence as possible while getting some help when daily tasks get tough, like bathing, dressing, or needing medicine reminders, and caregivers stay around 24/7 to keep an eye out. This spot is a part of the ALG Senior group and tries to do things a bit differently by working closely with facility management for smooth operations and keeping up with new ways of doing things in the industry. Residents have a choice of housing, with studio and semi-private apartments as well as low-income affordable and 55+ senior apartment options, with kitchenettes if you like some independence, and there's plenty of indoor and common areas for social visits or group activities, plus a theater, a salon, and even a spa bath to unwind.

    Services reach past the basics, with on-site help for incontinence, diabetes, and issues with getting around, plus there's pharmacy services and drug deliveries, provider visits, emergency alert systems, and physical rehab therapy handy for those who need some extra support. The staff gets credit for being helpful and welcoming, trying to keep the spaces cheerful and friendly, and the community keeps balanced meals in mind, even meeting specific dietary needs, so they don't just handle the food-they try to make sure it fits you, and there are exercise programs, aromatherapy, and vision care, too. Folks can use transportation services, cable, internet, and get their rooms cleaned regularly through housekeeping, while respite care is available if family caregivers need a break. Special memory care and therapies help those with dementia live in an environment designed to keep them safe and settled, with staff working to reduce confusion and prevent wandering. The Gardens of Rose Hill tries to cover whole-person wellness and give each resident a chance at staying active and engaged physically, mentally, and socially, offering a range of activities and spaces for devotional gatherings or just simple visits with neighbors, and among all these, the community keeps its doors open every day, all day, for whoever calls it home.

    Even though it aims for an engaging and positive atmosphere, the average rating for The Gardens of Rose Hill is low, at 1 out of 10, which is something to keep in mind when looking at your options. The place emphasizes operational efficiency, tries to keep up with innovation, and focuses on making residents' lives simpler, safer, and a bit more carefree, with caregivers and staff working hard to offer a steady, supportive hand.

    About ALG Senior

    The Gardens of Rose Hill is managed by ALG Senior.

    ALG Senior, originally founded as Affinity Living Group in 1996 by Charles Trefzger, stands as one of the most significant senior living providers in the United States. Headquartered in Hickory, North Carolina, the company has grown from its humble beginnings to become the tenth largest provider of assisted living nationwide, the seventh largest provider of Alzheimer's and memory care services, and the largest senior housing operator in the southeastern United States. The company operates approximately 58-66 communities throughout the southeastern United States, with a primary geographic concentration in North Carolina, South Carolina, Virginia, Georgia, and Alabama.

    People often ask...

    The Gardens of Rose Hill offers competitive pricing, with rates starting at a cost of $3,908 per month.

    The Gardens of Rose Hill offers assisted living.

    There are 9 photos of The Gardens of Rose Hill on Mirador.

    The full address for this community is 571 S Sycamore St, Rose Hill, NC 28458.

    No, The Gardens of Rose Hill does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number945023
    Facility typeAdult Care Home
    Capacity45 residents
    View the official license record

    Inspection Reports

    16

    Reports

    3

    Type A Citations

    0

    Type B Citations

    2

    Complaints

    11

    Years

    07 Aug 2025Follow-Up
    Found HVAC equipment not maintained in operable condition; five heat pumps were not working, affecting corridor climate control.
    • Type A10A NCAC 13F .0311Other requirements
    13 May 2025Construction
    Found multiple safety and maintenance deficiencies, including a non-GFCI outlet cover, rusted and missing sprinkler escutcheons, a nonworking hot water heater, several nonoperational heat pumps, a fire panel issue, and an exhaust fan not working.
    • 10A NCAC 13F .0310ELECTRICAL OUTLETS
    • 10A NCAC 13F .0311OTHER REQUIREMENTS
    • 10A NCAC 13F .0311OTHER REQUIREMENTS
    14 Aug 2024Follow-Up
    Found deficiencies in medication administration and resident care documentation, including improper medication orders and incomplete LHPS-related records.
    • 10A NCAC 13F .1004(a) Medication AdministrationMedication Administration
    14 Aug 2024Follow-Up
    The review found LHPS evaluations were not completed quarterly for a resident and several residents had medications administered not per orders, with missing vital sign checks and dose holds.
    • 10A NCAC 13F .0903(c)Licensed Health Professional Support
    • 10A NCAC 13F .1004(a)Medication Administration
    24 Aug 2023Construction
    Identified multiple safety and maintenance deficiencies related to water safety, electrical protection, ventilation, and plumbing.
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0310Electrical Outlets in Wet Locations
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    24 Jun 2022Follow-Up
    Identified violations in medication administration and in medication observation during passes. The issues included not following topical pain medication orders and failing to observe residents taking medications.
    • 10A NCAC 13F .1004(a)Medication Administration
    • 10A NCAC 13F .1004(i)Medication Administration
    24 Jun 2022Follow-Up
    Investigated a resident's medication administration and found deficiencies in documenting and applying medications and patches.
    • Medication administration/documentation deficiencies
    • Medication administration record documentation; pre-charting prohibited
    16 Jan 2020Complaint
    Investigated deficiencies in food safety, medication management, and topical medication administration. Found multiple failures to protect food from contamination, administer medications as ordered, and properly manage topical medications.
    • 10A NCAC 13F .0904(a)(1)Nutrition and Food Service
    • 10A NCAC 13F .1002(a)Medication Orders
    • 10A NCAC 13F .1004 (i)Medication Administration
    16 Jan 2020Complaint
    Observed multiple deficiencies related to food/storage sanitation and medication management during a health service regulation visit.
    • Type A10A NCAC 13F .0904(a)(1) Nutrition and Food ServiceNutrition and Food Service
    • Type A10A NCAC 13F .1002(a) Medication OrdersMedication Orders
    12 Jun 2019Follow-Up
    Observed a hazardous bench edge and multiple fire safety deficiencies, including non-operational sprinkler components and a missing cover for alarm connections.
    • 10A NCAC 13F .0306Housekeeping and furnishings
    • 10A NCAC 13F .0311Other Requirements
    17 Apr 2019Construction
    Found deficiencies in cleanliness, maintenance, and safety-related areas, with several items requiring correction.
    • Door not locked
    • 10A NCAC 13F .0305Outside Premises – Clean, Safe
    • Furnishings & Equipment – Clean/Repair
    • Hazards – Area not hazard-free
    • Fire Safety – Rehearsals on each shift
    • Building Equipment Maintained Safe, Operating
    16 Apr 2019Construction
    Identified multiple deficiencies in storage security, housekeeping, outdoor maintenance, fire safety, and ventilation, including unsecured cleaning supplies and nonfunctional safety systems.
    • 10A NCAC 13F .0305Janitor's Closets-Locked
    • 10A NCAC 13F .0305Outside Premises-Clean, Safe
    • 10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
    • 10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
    • 10A NCAC 13F .0309Fire Safety-Rehearsals on Each Shift
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    06 Jun 2017Construction
    Found deficiencies in fire safety rehearsals documentation and in building equipment safety, including door closures and hot water temperature.
    • 10A NCAC 13F .0309 PLAN FOR EVACUATIONFire Safety-Rehearsals on Each Shift
    • 10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311 OTHER REQUIREMENTS (d)Hot Water System
    06 Jun 2017Construction
    Found no deficiencies cited. No violations were identified.
    17 Jun 2015Construction
    Found fire safety and hot water system deficiencies, including a non-operational sprinkler system, unsealed penetrations and compromised fire barriers, doors not latching, missing fire protection components, and excessively hot water.
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Hot Water System
    17 Jun 2015Construction
    Investigated hot water supply and temperature controls and noted maintenance issues with the facility; corrective actions were documented.
    • Hot water supply and temperature control

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    Mirador Living is not affiliated with the owner or operator(s) of The Gardens of Rose Hill. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Gardens of Rose Hill directly. There is no cost for this service. We are compensated by the community you select.

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